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All reviewsfront deskbuffalo airporthi expressroom was cleanacross the streetyogurtmini fridge and microwavean early flightbreakfast staffturkey sausagepool and jacuzzipancake machinecleaning staffniagara fallsthe breakfast arearental caran overnight stay
we were greeted by pleasant staff on arrival who checked us in early. very pleasant Hotel, clean room and modern.
The only downside was we had to ask on 2 of the 3 days we stayed to have our room serviced.
Breakfast was good, the...More
Response from HotelManagement131, Front Office Manager at Holiday Inn Express Buffalo AirportResponded 2 weeks ago
Thank you for staying with us on your recent visit to Buffalo. Your feedback is very much appreciated and look forward to having stay with us again!
We've stayed here twice, and both times were pleased with the service and the condition of the hotel. All staff including the front desk, breakfast assistants and the shuttle drivers were extremely helpful. The room was very cleaned well appointed. The bed was comfortable.
Response from HotelManagement131, Manager at Holiday Inn Express Buffalo AirportResponded 5 October 2017
Thanks for the response. I'm happy to see you were impressed with the staff and facilities from the top down. We take a lot of pride in making sure that our guests leave here with that impression and we appreciate your return business. Safe travels!
Clean and comfortable hotel. Conveniently located. Staff was friendly and accommodating. Good breakfast with lots of variety. The hotel was very busy with kids sports teams, the breakfast staff did a fantastic job of keeping breakfast stocked. We were disappointed at how cold the pool...More
Response from HotelManagement131, Front Office Manager at Holiday Inn Express Buffalo AirportResponded 28 March 2018
Thank you for taking the time to share your thoughts about your recent visit with us at the Holiday Inn Express Buffalo Airport. I am pleased to see you enjoyed the convenient location and our friendly staff. I'll let the breakfast crew know what an...More
Very convenient to the airport. Comfortable and clean.
Try to get a room on a lower floor. We stayed on the 3rd floor and the first evening the airplanes seemed to rattle the walls. We were in the direct flight path. It didn’t disrupt our...More
Response from HotelManagement131, Manager at Holiday Inn Express Buffalo AirportResponded 13 November 2017
Thank you for choosing to stay with us on your recent visit to Buffalo. I'm happy to see you had a pleasant experience with us and didn't find the noise from the airport across the street to be to alarming. Keep us in mind for...More
One of the reasons that I love using Holiday Inn Express when traveling on business and especially when the family is coming along is that you know exactly what to expect. Clean rooms, the same breakfast items, always available coffee, and a small business center....More
Thank Diane L
Response from HotelManagement131, Manager at Holiday Inn Express Buffalo AirportResponded 22 October 2017
Thank you for choosing to stay with us on your recent visit to Buffalo. Your feedback is greatly appreciated. I am very pleased to see that you and the family had a thoroughly enjoyable experience with us. We look forward to having you again when...More