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03/12/2017 04/12/2017
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    Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen

    2 Bryle Pl, 2 Bryle Place, Chester, NY 10918-3300
    011 60 1-800-81-8081
    Hotel website
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    03/12/2017 04/12/2017
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    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$96/night.

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    Traveller (32)
    Room & Suite (21)
    Dining (5)
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    Travellers talk about
    “west point” (9 reviews)
    “front desk” (32 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    2.5 Star Hotel
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    3 Dec4 Dec
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (210)
    Traveller rating
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    1 - 5 of 193 reviews

    Reviewed 3 weeks ago

    The Good: Staff are exceptionally kind (surely because they are accustomed to apologizing to clients for consistently unacceptable situations.) I raised many issues to the manager Sonia at checkout. She took full responsibility. She stated the hotel would be renovated January 2018, and appropriately adjusted...More

    1  Thank Rosebark
    Response from Sonia B, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - GoshenResponded 3 weeks ago

    We thank you for your feedback and fair evaluation. We're disappointed your time with us was less than ideal. It's unfortunate our rooms didn't meet your expectations and that our furnishings and decor were showing some wear. We hold ourselves to a higher standard so...More

    Hotel's Favourite
    Reviewed 18 September 2017

    We asked for a quiet, no pet room. They put us on the top floor at the end. Very quiet, large room. Had a great nights sleep. Mattress and linens very comfortable. Pillows were new and I hope I can order some for home. Staff...More

    Thank Shirley P
    Reviewed 9 October 2017

    Stayed for three night Room clean staff attentive breakfas well stocked and constantly replentished.We like Holiday Inn Express's breakfasts especially for the excellant cinnamon rolls and pancake machine. Only weak point- like most hotel breakfasts was thepowdered scrambled eggs. No real weaknesses- very satisfied.More

    Thank brookquarry2
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - GoshenResponded 4 weeks ago

    Hello brookquarry2, I am delighted that you enjoyed your stay with us. I am particularly happy that you found our rooms clean and that you found our staff commendable. However, I really regret that the scrambled eggs left a negative impression. Your comments are highly...More

    Reviewed 24 August 2017

    We stay here periodically to visit my uncle in Sugar Loaf. It's generally reliably clean and comfortable. We're big fans of the cinnamon rolls in the morning - it makes their complimentary breakfast stand out above similarly priced hotel chains. The pool and hot tub...More

    Thank kristinem
    Reviewed 3 August 2017

    The room was clean and the bed was comfortable. The pool area was in need of a good cleaning, and the rooms were a bit outdated - old carpet, etc. The pool was a great temperature, but the pool area was also in need of...More

    Thank Tara1976
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - GoshenResponded 19 September 2017

    Hi tara1976, Thank you for staying with us and writing a review. We are glad to know that you enjoyed the room accommodations, staff service, and breakfast options during your stay. I do apologize that the overall condition at the hotel and pool cleanliness did...More

    Awards & Recognition
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Hot Tub
    • Tennis Court
    • Indoor pool
    • Price range
    • US$92 - US$210 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
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    • Location
    • United States >
    • New York >
    • Chester
    • Also Known As
    • Holiday Inn Express Chester - Monroe - Goshen Hotel Chester ,
    • Holiday Inn Chester ,
    • Chester Holiday Inn
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    Traveller (32)
    Room & Suite (21)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (30)
    Bathroom (6)
    Business Centre & Event Rooms (1)
    Comfort Inn &; Suites Goshen / Middletown
    45 reviews
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    Ask a question
    Questions & Answers
    29 December 2016|
    AnswerShow all 4 answers
    Response from Gary C | Reviewed this property |
    I don't think so, but you should call. Becareful staying at this hotel. Did you read my review? The hotel in Middletown is close by and has a wonderful staff,restaurant and room service. Call and ask for the manager.
    12 October 2015|
    Response from Sonia B | Property representative |
    Our entire facility is non smoking. We will love to have you stay here. Please make sure to check our availability first. Thank you
    10 October 2015|
    Response from Sonia B | Property representative |
    No No, no smoking rooms here. Great WI-FI !!!!
    Room Tips
    "Choose the opposite side of the freeway"
    Read review
    "We like to stay on the first floor and in the back."
    Read review
    "We only had one room however it was excellent."
    Read review
    "In this hotel the A/C units are quiet. Avoid the renovated Holiday Inns because they have replaced them with..."
    Read review
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