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Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

206 reviews
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Traveller (24)
Room & Suite (27)
Pool & Beach (5)
Overview
  • Excellent57%
  • Very good34%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“gander mountain”(10 reviews)
“front desk”(35 reviews)
“cracker barrel”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
2.5 Star Hotel
All hotel details
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Reviews (206)Write a Review
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112
71
13
5
3
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LanguageEnglish
112
71
13
5
3
Show reviews that mention
All reviewsgander mountainfront deskcracker barrelpancake machinethe breakfast areaoff the highwaynice poolroom was cleanan early morning flightlight sleeperbagelsexcellent hotelextra towelslate checkwould stay here againfree breakfasta great place to stay
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1 - 5 of 204 reviews
Reviewed 2 weeks ago

We stayed at this hotel for three nights and absolutely loved it. The staff, particularly Tammy and Lauren, were especially helpful and nice. It's located very close to I-81 and is easy to find. It's also very close (within 15 minutes) to the airport. Our...More

Thank lvtoske
Response from Tammy E, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport AreaResponded 1 week ago

Thank you for your excellent feedback! We sincerely appreciate you staying with us and taking the time to let us know about your experience. I will be sure to pass along your accolades to our front desk, housekeeping and breakfast teams! We take pride in...More

Hotel's Favourite
Reviewed 9 January 2018

My family and I stayed the first weekend of the year because we had a family birthday party close to the hotel. The staff was very friendly upon arrival and during our stay (beyond what I would expect from hotel staff) and treated me like...More

Thank keefest
Response from Tammy E, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport AreaResponded 10 January 2018

What a wonderful review! I had heard about your car difficulty over the weekend and am so glad that our team was able to help you get back on the road safe and sound on your way home. Thank you for taking the time to...More

Reviewed 3 weeks ago

We stayed here to attend a show at the Landmark Theater. The two ladies that were at the front desk when we checked in were excellent. Great service. One of them was also there this morning when we checked out. The room was nice, clean...More

Thank VAD7900
Response from Tammy E, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport AreaResponded 3 weeks ago

Thank you for the great review! I will be sure to pass along your feedback to Bree and Lauren at the front desk and to our housekeeping team. So glad to hear you will be our guests again soon! Kindest regards, Tammy Elowsky General Manager

Reviewed 20 December 2017

Used the meeting room. The room was clean, accommodating and versatile. Hotel staff set the room up ahead of time and was helpful and attentive throughout the evening, even though front desk was busy with overnight guests. The room has a small service area and...More

Thank Carolyn F
Response from Tammy E, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport AreaResponded 10 January 2018

Thank you for your excellent feedback! We are so pleased you were happy with your meeting accommodations. We do our very best to provide anything a meeting would need in services. Thank you for noticing! Kindest regards, Tammy Elowsky, General Manager

Reviewed 24 October 2017

I stayed in this hotel in route to a meeting in the Adirondacks. Overall, I thought it was a nice hotel, although perhaps a bit more costly than I would have liked to have paid. I did not stick around in the morning for the...More

Thank Larry W
Response from Tammy E, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport AreaResponded 10 January 2018

Thank you so much for your feedback, Larry W! We are so glad you selected us on your way up North to the Adirondacks. We look forward to seeing you again! Kindest regards, Tammy Elowsky, General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Airport Transportation
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$96 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (27)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Mark B
15 January 2017|
AnswerShow all 2 answers
Response from Tammy E | Property representative |
Pets are not permitted at this location, unless it is a service animal. Thank you for asking!
0
Votes
Joe S
13 May 2016|
Answer
Response from Tammy E | Property representative |
We do offer a complimentary breakfast every morning and have a complimentary airport shuttle upon request as well. Just be sure to call us with your flight details so we are there waiting for you!
0
Votes
Joe S
13 May 2016|
AnswerShow all 2 answers
Response from jillkennedy | Reviewed this property |
Yes there is.
1
Vote
Room Tips
"stay somewhere else"
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"Ask to face away from interstate if it's a issue."
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"Choose a room at the top"
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"suite-style rooms are very spacious"
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