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Rodeway Inn and Suites

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441 Reviews from our TripAdvisor Community

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Showing 440: English reviews
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Hannibal, Ny
Reviewed 5 days ago NEW

Checked in, with no problem, the people ahead of us were checked into a room already occupied and those behind us were checked into a dirty room. I guess we were lucky. My grandchildren were excited to have a pool and did not mind the cold temperature. While my daughter and grandchildren were at the pool, I went back to...

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Helpful?
Thank DonnaB1956
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear DonnaB1956, Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to...

Stamford, New York
Reviewed 5 days ago NEW

Booked 2 rooms by pool for Me, my sister and our 4 children. Checked in at 3. Toilet in room wouldn't flush and had urine in it. Went to desk and I was told she couldn't fix and they had no one to fix it. Went to pool garbage overflowing on floor, no towels and clumps of hair in pool...

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Helpful?
Thank tricia011702
Long Island
Reviewed 1 week ago NEW

This hotel is in serious need of an update. The sheets are pilled, pillows lumpy, bathroom not really clean (hair on floor, grout missing and mildewy), lamp shades broken, internet kept cutting out, trash cans outside filled to overflowing on the parking lot, entry to side doors not shoveled of snow and ice, halls in the hotel very dirty. When...

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Helpful?
Thank dee0015
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear dee0015, Thank you for sharing your review. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have caused you. The...

Reviewed 1 week ago NEW

I've been to a decent amount of hotels, and have never felt the need to write a review (regardless of discrepancies). HOWEVER, the Rodeway Inn & Suites in Cobleskill, NY was quite literally the worst hotel experience I've had to date. Details below. Our Room: · We arrived to our assigned room to find out that it had not been...

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Helpful?
Thank Billy W
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear Billy W, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time in bringing a number of important matters to light...

Spring Valley, New York
Reviewed 1 week ago

Checked in on time and was given a dirty room that had yet to be serviced (dirty linen, piles of used towels and trash throughout). I was told that they were "short staffed" today and given another room only after complaining. (Not what I expected after a 2 hour car ride with 3 kids).The pool was closed upon my check-in...

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Helpful?
Thank vanillagorilla2017
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear vanillagorilla2017, Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We want you to experience the best value for your money, to feel comfortable,...

Dumont, New Jersey
Reviewed 4 weeks ago

I only stayed here for one night, but I thought the place was great. Easy, quick check-in, the room was clean, fridge and microwave both worked fine. Big bathroom with a nice shower, complimentary coffee in the room and in the lobby. We ate at the restaurant and the waiter was really sweet and the food was fantastic. The pool...

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Helpful?
Thank Tracy K
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear Tracy, Thank you so much for this kind review you have of our hotel. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have you back and we do...

Cairo, New York
Reviewed 5 weeks ago

Staff was great, patient, courteous, kind, pleasantly helpful. Pool looked clean but the water was LOADED with small particles upon careful inspection. Attached bowling site was great and staff wonderful. Room was poor, carpet needs shampoo, beds and bedding outdated and worn/junky ,tub grungy, peeling wallpaper, cheap towels, no heat in bathroom, poor lighting, room keys were not working properly,...

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Helpful?
Thank tommybrewzzzg
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear tommybrewzzzg, Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have...

Sleepy Hollow, New York
Reviewed 5 weeks ago

We were looking to stay overnight near Howe Caverns and came across Rodeway. We booked our room as the pool and bowling onsite were appealing for us and our small kids (6 and 2). The hotel was very clean and all of the staff was super friendly and very accommodating. The view from the hotel was beautiful of the mountains,...

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Helpful?
1Thank bznewyork
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear bznewyork, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We greatly appreciate the time you've taken to rate our hotel and we look...

Reviewed 11 January 2017 via mobile

It was worth the trip went to cooper's town hall of fame, went to halcavern. The staff at the hotel were very accommodating friendly, Had a great time bowling. Theresa the bartender was a great conversationalist. Penny was very bubbly and out going. It was the best two nights I have had in a while.

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Helpful?
Thank French267
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear French267, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. We enjoy sharing these reviews with our staff and we all look forward to seeing you again.

Grantham, New Hampshire
Reviewed 27 December 2016

Have stayed here many times in the past when it was a Best Western property. Was pleasant, cared for then. It is now the cheapest room I could find, has many bad reviews, and I, sadly, have to agree. I stayed here a week ago and am here for the second time under current management. What drives me here to...

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Helpful?
1Thank SEAsiaVeteran
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear SEAsiaVeteran, I am very sorry to hear of the difficulties you experienced with our internet connection, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are at the peak of our interest. In addition, we promise that these instances...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room

Additional Information about Rodeway Inn and Suites

Address: 121 Burgin Drive, Cobleskill, NY 12043-5009 (Formerly The Inn at Cobleskill)
Region: United States > New York > Cobleskill
Price Range: RM280 - RM666 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rodeway Inn and Suites 3*
Number of rooms: 76
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Also Known As:
Best Western Plus Inn Of Cobleskill Hotel Cobleskill
Best Western Cobleskill
Best Western Hotel Cobleskill
Cobleskill Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Rodeway Inn and Suites staff and other travellers.
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Questions? Get answers from Rodeway Inn and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“within our group we were in all different parts of hotel &all had same review stay somewhere else.”
 of 5 bubbles jimmE131VJ, 17 Oct 2016 | Read review
“best views”
 of 5 bubbles 842dexterf, 3 Oct 2016 | Read review
“Book at your own risk!”
 of 5 bubbles E2328OAamyh, 9 Sep 2016 | Read review
“Go elsewhere”
 of 5 bubbles christophermE5172UM, 8 Sep 2016 | Read review
“rude staff member”
 of 5 bubbles michazmic, 31 Aug 2016 | Read review
5 of 5