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Rodeway Inn and Suites

Expedia.comUS$89*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$89*
US$89*
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Rodeway Inn and Suites
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447 Reviews from our TripAdvisor Community

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Showing 446: English reviews
Nyc
Reviewed 10 October 2016 via mobile

The last 10 years we've stayed in this hotel, formerly the Best Western Inn Cobleskil. I called to check on my reservation 3 days ago that I made upon checkout in 2015 to find it changed to a Roadway Inn and they didn't carry over the reservations. They had an available room, I requested to be away from the pool...

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Helpful?
Thank KatyNyc
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear KatyNyc, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. I am so sorry that you smelled smoke in your room and I want to assure you that we do our best to ensure that smokers do not smoke in our non-smoking rooms; and when a situation like this...

Reviewed 3 October 2016

Great price staff was friendly manager (Dean ) was very accommodating the room type we book was sold out and he bought us dinner for the inconvenience room was very clean ,i had a blast at the bowling alley I would definitely recommend this hotel

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Helpful?
Thank Dexter F
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear Dexter F, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean at a reasonable cost and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. Thank...

Boston, United States
Reviewed 3 October 2016

It was the Best Western, and has plenty to offer. The rooms were acceptability clean, plenty of parking and the hotel sits on top of a hill overlooking the valley and town. There is a nice restaurant with nice views that is open for breakfast (breakfast is not included) lunch and dinner. It has a small bar, a nice size...

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Helpful?
Thank P C
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear P C, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We're glad you had a great time with us and we...

Brevard County, Florida
Reviewed 25 September 2016 via mobile

Absolutely horrible wifi service. Kept getting dropped. Needed to sign-in every 2-3 minutes. Makes a business trip very challenging. Was hesitant staying here after reading the reviews. Was unable to make reservations online - constant error message. Was unable to make reservations by phone - it rang but no answer. The indoor pool and fitness center attracted me as well...

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Helpful?
1Thank Rita S
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear Rita S, I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. I hope that you...

Albany, New York
Reviewed 20 September 2016

This was the nightmare we experience booked the hotel a year ago on 10/15 for up coming wedding on 10/16 they have gone through staff to managers 4 times each time we called we were told we don't have anything in our system for this wedding after many attempts and promises to fix things and we were all set we...

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Helpful?
2Thank haztrees
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear haztrees, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am sorry for any rudeness that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar...

Pottstown, Pennsylvania
Reviewed 20 September 2016

I've stayed here in years past, with minimal issues, but this year, was not the year. First, I do understand that the previous owner had sold them about a month or so ago. Don't you think as a paying customer all people who had reservations booked would have been notified? Nope, not notified. I only knew because of my friend...

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Helpful?
1Thank sspaz1000
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear sspaz1000, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We are currently in the adjusting period over a new management. I hope that you understand this situation of ours. We will be using this review as a stepping stone to us so...

Reviewed 15 September 2016

I have been staying in this hotel for the last three years with minor hiccups but I was satisfied for the most part. After a long 5 hour drive, I went to check in at the hotel I expected no problems because I made the reservation a year ago, was at the hotel in May and checked on reservation. I...

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Helpful?
Thank Jessica N
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear Jessica N, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations.I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience....

Reviewed 14 September 2016 via mobile

In a word filthy and out dated. Might think about cleaning the place. Maybe update from the 1970,s decor . How about an elevator so guest don't have to drag their bags up the back stairway to get to the 2 nd floor rooms.

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Helpful?
Thank Hhhhjllll
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear Hhhhjllll, Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have...

jersey city, NJ
Reviewed 13 September 2016

This is when a 1.5-star option would be helpful. It's not the Bates Motel but I wouldn't recommend it. I don't whether to blame the hotel for the barking dogs or shouting people but maybe the spotty Wi-Fi is their fault. Maybe if management didn't post notes bashing employees (in the office, visible from check-in point) everyone would be happier...

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Helpful?
Thank jerseyguy2000
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear jerseyguy2000, Thank you for your review, your feedback and your comments regarding your stay. I am very sorry to hear of the difficulties you experienced with our internet connection, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are...

Reviewed 9 September 2016

I booked a King room a month ago through Hotels.com, now need a double for a wedding in October (this hotel recommended by the bride to be). I called the hotel directly several times and today even rang it for 2 minutes. No answering machine and someone picked it up and hung up on the other end. I am cancelling...

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Helpful?
1Thank Amy H
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear Amy H, We are very sorry to hear that you were able to cancel you reservation, We already informed the management about this for necessary actions. We value our customers well and we apologize for your inconvenience, Thank you for your business and review.

156 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities

Additional Information about Rodeway Inn and Suites

Address: 121 Burgin Dr, Cobleskill, NY 12043-5009 (Formerly The Inn at Cobleskill)
Region: United States > New York > Cobleskill
Price Range: RM342 - RM666 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rodeway Inn and Suites 3*
Number of rooms: 76
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Also Known As:
Best Western Plus Inn Of Cobleskill Hotel Cobleskill
Best Western Cobleskill
Best Western Hotel Cobleskill
Cobleskill Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Rodeway Inn and Suites staff and other travellers.
1 question
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Questions? Get answers from Rodeway Inn and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two floors, No elevator”
SEAsiaVeteran, 23 Apr 2017 | Read review
“within our group we were in all different parts of hotel &all had same review stay somewhere else.”
jimmE131VJ, 17 Oct 2016 | Read review
“best views”
842dexterf, 3 Oct 2016 | Read review
“Book at your own risk!”
E2328OAamyh, 9 Sep 2016 | Read review
“Go elsewhere”
christophermE5172UM, 8 Sep 2016 | Read review
5 of 5
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US$89* /night
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Prices are for 1 room, 2 adults
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