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Hilton Garden Inn Syracuse

Traveller (55)
Room & Suite (41)
Dining (6)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Hilton Garden Inn Syracuse, is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, and Time Warner Cable. The hotel is situated in the Pioneer office park, offering a campus-like setting. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to the Syracuse, New York area are our array of special amenities, including complimentary high-speed internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffeemaker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Demand® video, TV video games, complimentary HBO® and a complimentary USA Today® each weekday morning.
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Property amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Value
Charming
HOTEL CLASS
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Visit hotel website
Hotel deals
676Reviews
91Photos
6Q+A
50Room tips
Traveller rating
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Popular mentions
Extremely accommodating and friendly staff. Clean, quiet and convenient. It has everything you need so you don't have to leave once you arrive. Which is good because it's not that close to anything but the highway. For a stopover it's great.
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Review collected in partnership with Hilton Garden Inn
Hotel's Favourite
I had a five day business trip to Syracuse this weekend and we had a wonderful stay at the HGI in the Carrier Circle area of the city. The front desk was terrific. Jenna, Melissa and Danielle took care of us and made our stay great. They handle everything with poise and a smile
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Response from HGISyracuse, Public Relations Manager at Hilton Garden Inn Syracuse
Responded 11 Dec 2018
That is what we like to read! Thank you very much for your kind words, and for taking the time to name each member of our staff that helped you enjoy your stay! We are very fortunate to have everyone of them on our team!
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They don't have me the room that I reserve over the phone, I need to pay $60 extra to get the room that I want.And the sofa bed was dirty, have a bed crumb all over the bed sofa.And tried to request a playing card but they told me to buy it from them for $3.
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Review collected in partnership with Hilton Garden Inn
As soon as you enter the lobby, you will see that this hotel is beautiful. The rooms are spacious and the pool is warm. We purchased the breakfast and it was excellent! The omelettes were cooked to perfection just as we ordered. Front desk, kitchen staff and servers were all
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Response from HGISyracuse, Public Relations Manager at Hilton Garden Inn Syracuse
Responded 18 Dec 2018
Carrie F, Than kyou so much for your kind words! We are certainly proud of our staff here, and the omelettes... you don't have t otell me! We are so pleased to hear that you enjoyed your stay, and hope to host you again soon!
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Was on my last evening when a unexpected snow blanketed the area leaving a foot of snow. New GM Ashlyn was out the next morning clearing off cars and having her team snow blow them out. The staff had already been a pleasure providing good customer service. This gesture of making
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Response from HGISyracuse, Public Relations Manager at Hilton Garden Inn Syracuse
Responded 11 Dec 2018
Thank you so much for your kind words! We here at HGI Syracuse pride ourselves on going above and beyond the call of duty for each and everyone of our guests, and we are happy that you were one of them!
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Wedding Suite
Hello, We do have the Whirlpool suite that is spacious and we do have many brides use this room to get ready as well as a romantic night after the long wedding receptions.
0 votes
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Are pets accepted? two dogs crated
Hello, I am sorry we are not a pet friendly hotel.
0 votes
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Is there a hot tub? If so, is it nice?
Yes, there is a very nice, huge jaccuzzi in the pool area (to get a nice rest after a day's work.)
1 vote
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Is there a complimentary breakfast?
At the Hilton Garden Syracuse we have a full cook to order breakfast for $9.95, it is included if you are a Gold or Diamond Hilton Honors member. We do also have a bed and breakfast package that you can select at the time of booking.
1 vote
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The best way to get to the Dome is from our hotel: Take Campuswood Dr to New Venture Gear Dr, Take NY-298 W, NY-635 S/Thompson Rd and I-690 W to Almond St in Syracuse Continue on Almond St. Drive to Forestry Dr, -Carrier Dome 900 Irving Avenue, Syracuse, NY 13244
0 votes
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"do not deal with these people"
"Third floor was very quiet"
"Try not to get a room by the elevator or over the restaurant!"
"I would believe all rooms are quiet."
"I always pick the top floor."
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PRICE RANGE
US$103 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn syracuse hotel east syracusesyracuse hilton garden innhilton east syracuseeast syracuse hilton
LOCATION
United StatesNew YorkFinger LakesDeWitt
NUMBER OF ROOMS
100
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