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I arrived at midnight and needed to fly out at 6 am. I needed a place to sleep for a bit and this did the job. 5 minutes to the hotel. 5 minutes to check in. Internet worked. Bed was comfortable. Not sure I could...More
Response from JeffLesker, General Manager at New York LaGuardia Airport MarriottResponded 27 February 2018
Thank you for taking the time to post your review of our hotel. I am really glad that our conveniently, located airport property and 24 hour complimentary airport shuttle did the trick by accommodating your needs. I know that whenever I travel and...More
While they are worked ng to improve the aesthetics of the airport the need to actually focus on customer service and timely departures. Delayed because of 18-20 planes ahead of in the queue. Mismanaged and not organized.More
Response from Jeffrey L, General Manager at New York LaGuardia Airport MarriottResponded 19 February 2018
Hello Kweldy, Thank you for taking the time to post your review of LaGuardia Airport. For some reason, your posting showed up on the Marriott Laguardia hotel page, which as you know cannot be held responsible for customer feedback on the the airport itself. I...More
This hotel needs updating. The staff are nice, but everything in the hotel is dated especially the carpet in the rooms which obviously had a history if you know what I mean and my flip flops do. Also if you are looking for the shuttle...More
Response from JeffLesker, General Manager at New York LaGuardia Airport MarriottResponded 6 February 2018
..... And thanks for taking the time to post your review of our property. I am particularly pleased that you found
our staff to be "nice" and although you didn't mention it, I hope that you found them to be efficient , as...More
Really nice staff interaction throughout the entire trip. Front desk, cleaning staff, catering, everyone was super nice and attentive.
The condition of the property was very disappointing. I know it is approaching a renovation but it seems to me this was due quite some time...More
Response from JeffLesker, General Manager at New York LaGuardia Airport MarriottResponded 31 January 2018
Hello Trippy, and Thank you for taking the time to post your review of our Hotel.
I am personally gratified that you specifically took the time to comment on our staff being " Nice" and that you also recognized our attention to cleanliness especially in...More
Stayed for 1 night before a trip out of LGA. Located right across from airport. Shuttle was prompt and quick 5 minute ride to Terminal C. Front desk staff was helpful with a restaurant recommendation. Concierge breakfast in the AM off the buffet was adequate....More
Response from JeffLesker, Director of Sales at New York LaGuardia Airport MarriottResponded 25 January 2018
and thank you for taking the time to post your review of our hotel following your recent stay with us.
I am really glad that you found our super close location to LaGuardia Airport, convenient and that you received really fast and efficient...More