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New York LaGuardia Airport Marriott

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New York LaGuardia Airport Marriott
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496 Reviews from our TripAdvisor Community

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Showing 473: English reviews
South Glens Falls, New York
Reviewed 25 September 2015

Clean rooms, friendly staff, decent meeting rooms. Breakfast was good however they do not serve lunch. At dinner, I had a drink that was disgusting (the bartender admitted it's because they use a cheap mixer). Not sure why they can't use a good one since the drink was $14? My dinner was very simple, but I never had anyone check...

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Helpful?
Thank Adirondack2015
Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

I am sorry to hear about the problems you encountered in our lounge. I appreciate you letting me know so that we can improve our service. One of our food and beverage operations managers would be happy to speak with you further about the experience so that we can make sure all issues are resolved. Please call the hotel directly...

Richmond, Virginia, United States
Reviewed 23 September 2015

Stayed at the hotel during the U.S. Open. The location can't be beat but nothing special otherwise. Fly right into LGA and then be at the hotel in minutes. The rooms were nothing special, although they have refrigerators. Nothing else was notable.

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Helpful?
Thank Ed M
Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the location of our hotel to your liking. We look forward to serving your travel needs at the New York LaGuardia Marriott when you return for next years US Open.

Carpinteria, California
Reviewed 17 September 2015

Great access to the US Open thanks to hotel shuttle, really friendly employees. Imagine getting back from tennis at 2:30am to find that our room was not cleaned. A call to the front desk gave us the option to have someone come up to clean the room, by this time at 3am. No thank you. We were assured that the...

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Helpful?
Thank Maribeth14
Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

I am sorry to hear about the problems you encountered at our hotel. I appreciate you letting me know so that we can follow up with our housekeeping department. I will be working diligently with our staff to make sure that appropriate changes are made. We hope that you will reconsider our property if you travels bring you back to...

Melbourne, Florida
Reviewed 12 September 2015

Though the pool is probably not applicable for too much longer this year, it was surprisingly very nice and more upscale than I was expecting for a NYC airport hotel. Very nice lounge chairs with full padding unlike the metal ones with webbing you usually see, and even a life guard on duty. The fitness center was also much bigger...

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Helpful?
Thank Bill B
Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

Thanks for taking the time to write your heartfelt review. Unfortunately, our property does not have a pool. I have forwarded your comments to the Courtyard by Marriott LaGuardia, as I believe you stayed there . We hope to see you return to the area soon for another great Marriott experience

Palm Springs, California
Reviewed 5 September 2015

We are frequent Marriott guests and normally we have really good experiences at those properties. Our travel agent made a reservation for us at this property about 5 months ago. It was a really nasty surprise after being 6 hours on the road driving down from Northern Vermont to be told that they didn't have a room for us and...

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Helpful?
Thank hicact23
Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

Thank you for your review. We apologize that we were unable to honor your reservation when you arrived at the hotel and this led to a disappointing experience and undue aggravation . Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay, but we failed to deliver on...

Nashville, North Carolina
Reviewed 3 September 2015 via mobile

I had an absolute blast at the LaGuardia Courtyard Marriott. From my arrival to departure I had nothing but a great experience. I was picked up at LaGuardia Airport by their shuttle which was very convenient and also dropped off at the end of my stay. The outdoor pool area was beautiful, and it's the only outdoor pool at a...

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Helpful?
Thank jtodd455
Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

Thanks for taking the time to write your heartfelt review. I have forwarded your comments to the Courtyard by Marriott LaGuardia so that they may recognize their staff. We hope to see you return to the area soon for another great Marriott experience.

Denton, Texas
Reviewed 2 September 2015

After all flights were cancelled into and out of LaGuardia on 8/20/15, we spent the night at the New York LaGuardia Airport Marriott. Pluses include the hotel was quiet and nicely furnished, and the staff were accommodating. Beds were comfortable and we were in the room in just minutes. Minuses were no free internet unless you were a Marriott rewards...

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Helpful?
Thank mermaidgirl014
Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

Thanks for your kind comments about your recent stay with us due to a flight cancellation. Hope to see you return again soon.

Tulsa, Oklahoma
Reviewed 2 September 2015 via mobile

Everything about my stay was good. The hotel was clean and the people were wonderful! The only draw back I had, my co-workers also had it, was the A/C was bad. I like it cold when I sleep and the room never cooled down. I set the unit at 60 and it never got there. I'm guessing it never went...

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Helpful?
Thank pilot21
Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

Thanks for your comments about your recent stay with us. We have notified our engineering department of your concerns so that they may check the unit in the room. We hope to see you return again soon. Safe travels.

Bologna, Italy
Reviewed 29 August 2015

After one week in NYC, we went to LaGuardia Airport on our way to Orlando. our flght was cancelled and, from the airport, by phone we made a reservation to this Hotel for just one night. Due to the fact that I was with kids and luggage I did not write down my reservation number. Anyway once I got to...

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Helpful?
Thank Andrea P
Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

I am sorry to hear about the problems you encountered when you arrived at our hotel. I appreciate you letting me know so that we can improve our service. Our rooms management team would be interested in speaking with you further to gain additional information. In the meantime, I will be working diligently with our staff to make positive changes.

Chicago, IL
Reviewed 22 August 2015

We stayed here after weather cancelled our flight home. We hadn’t stayed in a Marriott in a long time, and this experience didn’t make us want to come back. The hotel was totally unprepared for an influx of guests due to canceled flights. They should be ready for that – they are at the airport, after all. The shuttle from...

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Helpful?
Thank ItchyFeetBTS
Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

Thank you so much for taking the time to share your concerns. I apologize that we were not able to deliver the standards which you deserve or expect from Marriott. We take your feedback very seriously and will review with our staff so that we may review our processes and adjust accordingly. We hope that you will consider the LaGuardia...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
With a convenient location and a recently renovated lobby and fitness center, discover a leader among LaGuardia Airport hotels, New York LaGuardia Airport Marriott. Guests are assured a pleasant night's rest with our hotel's signature Marriott Revive bedding and double-paned soundproof windows. This hotel near LaGuardia Airport offers a unique plug-in panel in each room that allows guests to connect their digital devices to a large 32-inch flat-screen TV. As a convenient New York LaGuardia Airport hotel, we are just a short distance from Midtown Manhattan, Long Island and JFK International Airport. Surrounded by the hustle and bustle of New York City and boasting more than 15,000 square feet of renovated event space, our hotel is ideal for special events, corporate meetings and unforgettable wedding receptions. Additionally, all guests have access to a complimentary airport shuttle to LaGuardia Airport. Enjoy a spectacular New York City getaway during your stay at New York LaGuardia Airport Marriott. ... more   less 

Additional Information about New York LaGuardia Airport Marriott

Address: 102-05 Ditmars Blvd, East Elmhurst, NY 11369-1327
Region: United States > New York > Queens > East Elmhurst
Price Range: RM870 - RM1,365 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — New York LaGuardia Airport Marriott 3.5*
Number of rooms: 438
Reservation Options:
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Also Known As:
New York Laguardia Airport Marriott Hotel East Elmhurst
Marriott Hotel East Elmhurst
Marriott East Elmhurst
East Elmhurst Marriott
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Questions & Answers

Here's what travellers have asked, with answers from New York LaGuardia Airport Marriott staff and other travellers.
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Questions? Get answers from New York LaGuardia Airport Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very close to the airport but no noise.”
 of 5 bubbles emtpeep, 14 Feb 2017 | Read review
“Room 115 comes with free wifi.”
 of 5 bubbles speedypony, 15 Jan 2017 | Read review
“A bit of airport noise depending on which side of the hotel you stay.”
 of 5 bubbles tootsie12, 8 Jan 2017 | Read review
“Get a room that does not face the airport because of a major highway between the airport and the hotel. Traffic noise was a problem for me.”
 of 5 bubbles George_StonyBrook, 29 Dec 2016 | Read review
“high views are nice”
 of 5 bubbles Joanfam3, 20 Dec 2016 | Read review
5 of 5