We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 19 hotels in East Syracuse

Embassy Suites by Hilton Syracuse

1,285 reviews
Save
Traveller (95)
Room & Suite (56)
Dining (22)
Overview
  • Excellent38%
  • Very good27%
  • Average18%
  • Poor9%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Syracuse
Special Offer: STOP CLICKING AROUND
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,285)Write a Review
Filter reviews
1,279 results
Traveller rating
453
353
234
126
113
Traveller type
Time of year
LanguageEnglish
More languages
453
353
234
126
113
Show reviews that mention
All reviewscocktail hourthe manager's receptioncooked to order breakfasthappy hourhot tubstarbucks coffeeomeletteliving roomcomplimentary breakfastpotatoesnys thruwaysausagenew yorkindoor poolyogurtcarrier circleatrium
FilterEnglish
Updating list...
1 - 5 of 1,279 reviews
Reviewed 2 days ago

The hotel was not at the same level as other Embassy suites in NY. The room HVAC system was broken and would not turn off. The night time staff was also very rude. I would have expected better treatment for a gold member.

Review collected in partnership with Embassy Suites Hotels
Thank Mark D
Hotel's Favourite
Reviewed 8 September 2017

Pay no attention to negative reviews of this property! My husband and I stayed for one night over Labor Day Weekend, and the room was immaculate and spacious. We are Hilton Honors members, so we were greeted with two bottles of spring water at the...More

Thank JoMich
Management response:Responded 12 September 2017

Thank you so much for taking the time to write a review! We're delighted that you enjoyed your stay with us and that Kaitlyn was able to help you get your leather jacket back. We hope to have you stay with us again the next...More

Reviewed 5 days ago

The hotel was old and needs updating. The bathroom was not very clean. The grout was black in places and the drain was rusty. The mattress had a huge dip in the middle which made it very uncomfortable. The complimentary drinks and breakfast were okay,...More

Review collected in partnership with Embassy Suites Hotels
Thank Ashley F
Reviewed 6 days ago

Embassy Suite Hotel in Syracuse, Carrier Circle was a very clean and nice hotel. The staff were very nice and accommodating . Very prompt service. The free breakfast was made to order and very good, the kitchen staff were very professional .

Review collected in partnership with Embassy Suites Hotels
Thank jamesmQ6854FS
Reviewed 1 week ago

I stayed the night with a family of 5 in a premium suite. Room was great, service was great and extra touches pushed it over the top. Kids were even offered to feed the fish in the atrium! Would stay again in a heartbeat.

Review collected in partnership with Embassy Suites Hotels
Thank justind472
PreviousNext
123456256
Add Photo Photos
Traveller (95)
Room & Suite (56)
Dining (22)
Pool & Beach (4)
Hotel & Grounds (69)
Business Centre & Event Rooms (13)
Bathroom (7)
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$97 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite