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    Embassy Suites by Hilton Syracuse

    6646 Old Collamer Rd, East Syracuse, NY 13057-1204
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    Lock in the lowest price from our partners
    US$97US$103
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    Traveller (95)
    Room & Suite (55)
    Dining (17)
    Overview
    • Excellent37%
    • Very good28%
    • Average18%
    • Poor9%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Syracuse
    Special Offer: STOP CLICKING AROUND
    Hotel deals
    Deals (14)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • 1 KING 1BDRM MOBILITY ACCESS W/ TUB NO SMOK...COMP COOKED TO ORDER BRKFST-EVENING RECEPTION...HI SPE
      US$103US$97
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    • 2 Doubles Suite, Non Smoking
      US$103
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    • King Room - Disability Access/Non-Smoking - Non-refundable
      US$103US$97
      View Deal
    View all 14 deals from US$97
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    Homewood Suites by Hilton Syracuse - Carrier Circle
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    Write a Review
    Reviews (1,215)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for Embassy Suites by Hilton Syracuse
    See the most recent reviews

    11 - 15 of 1,209 reviews

    Reviewed 1 week ago

    This hotel misses the mark in a lot of areas. It's an aged Embassy Suites that has an unfriendly staff and much to improve upon. The breakfast was a huge miss. Not the standard we are used to for an Embassy Suites. The breakfast staff...More

    Review collected in partnership with Embassy Suites Hotels
    Thank I4023GOrebeccaf
    Management response:Responded 4 days ago

    Good Afternoon, Thank you for taking the time to review our hotel. We strive to provide gracious customer service and high quality to all of our guests and we are sorry you were unhappy with your stay. Our hotel is getting ready to begin a...More

    Reviewed 1 week ago

    First the pluses,easy on off the thruway, newish carpet,friendly staff. But the drawbacks no air conditioning in our room and by the reaction of the front desk this wasn't the first complaint. The mattress was one of worse we have slept on, lumpy And soft...More

    Thank canadasmmom
    Management response:Responded 4 days ago

    Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay. Our hotel is set to begin renovations within the year to update our...More

    Reviewed 2 weeks ago via mobile

    The hotel is not what I was expecting. Customer service front desk clerk was not welcoming the entrance of the hotel is very dark even in the day time it's like 7pm at night, lots of light that doesn't work, sun roof is very cloudy...More

    2  Thank Evangelist Kare... B
    Management response:Responded 4 days ago

    Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very happy you enjoyed our complimentary made to order breakfast. We will be undergoing renovations in the coming months in order...More

    Reviewed 2 weeks ago via mobile

    Stayed here twice. First time was 6 months before this previous stay. Hotel ambience is beautiful. Here is the thing. First time we stayed the Fire alarms kept going off. Elevators stopped working. Last visit a/c were out for a day to day half. Then...More

    Thank BSO
    Management response:Responded 4 days ago

    Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stays. We will be undergoing a renovation to update our lobby areas and guest...More

    Reviewed 2 weeks ago via mobile

    I used to love this hotel. What has happened to this place? This place used to be on the money and a great value now is just another hotel with crappy service. The managers reception which gave extremely limited options for beverages when I arrived....More

    2  Thank Michael B
    Management response:Responded 4 days ago

    Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay. We will address these issues and take your comments under consideration. Thank you...More

    Hampton Inn & Suites Syracuse / Carrier Circle
    270 reviews
    #2 of 19 hotels in East Syracuse
     
    DoubleTree by Hilton Hotel Syracuse
    957 reviews
    #6 of 19 hotels in East Syracuse
     
    Homewood Suites by Hilton Syracuse - Carrier Circle
    302 reviews
    #1 of 19 hotels in East Syracuse
     
    Hilton Garden Inn Syracuse
    585 reviews
    #3 of 19 hotels in East Syracuse
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$112 - US$205 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in East Syracuse
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 215
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Priceline, Hotels.com, Orbitz, TripOnline SA, Cancelon, Hotwire, Travelocity, HotelsforEveryone, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Embassy Suites by Hilton Syracuse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • East Syracuse
    • Also Known As
    • Embassy Suites Syracuse ,
    • Embassy Suites East Syracuse ,
    • East Syracuse Embassy Suites
    Add Photo Photos
    Traveller (95)
    Room & Suite (55)
    Dining (17)
    Pool & Beach (3)
    Hotel & Grounds (73)
    Business Centre & Event Rooms (13)
    Bathroom (9)
    Nearby
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    957 reviews
    .54 km away
     
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    Quality Inn Syracuse Carrier Circle
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    Super 8 Syracuse East
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    Nearby Attractions
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    The Palace Theatre
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    3.69 km away
    Ask a question
    Questions & Answers
    Vicki O
    13 February 2017|
    AnswerShow all 2 answers
    Response from Ronald G | Reviewed this property |
    pool hours are 10 to 10 breakfast is 6 to 9 on weekdays and 6 to 10 on weekends evening reception is 5 to 7
    1
    Vote
    peters402016
    15 October 2016|
    AnswerShow all 2 answers
    Response from Seraj K | Reviewed this property |
    This is in Syracuse which is approx 250 miles from manhattan. It is is a 15 minute drive away from the Syracuse Amtrak station
    0
    Votes
    peters402016
    15 October 2016|
    AnswerShow all 4 answers
    Response from wernolabound | Reviewed this property |
    5 hour train ride
    0
    Votes
    Room Tips
    "Don't stay on the first floor."
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    "try to get away from the highway."
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    "All rooms are more or less the same."
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    "Stay at a different property."
    Read review
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