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Holiday Inn Express Hotel & Suites Dewitt (Syracuse)

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Traveller (9)
Room & Suite (30)
Dining (7)
Ratings and reviews
  • Excellent62%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“hi express”(5 reviews)
“home depot”(3 reviews)
“front desk”(31 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
American English
Offers from Holiday Inn Express Hotel & Suites Dewitt (Syracuse)
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Location and contact
5908 Widewaters Pkwy, East Syracuse, NY 13057-3088
7.6 km to Hancock Intl Airport
84 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (254)
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253 results
Traveller rating
152
71
21
6
3
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Time of year
LanguageEnglish
152
71
21
6
3
Show reviews that mention
All reviewshi expresshome depotfront deskbreakfast roombusiness centershort driveclean roomsnew yorknice breakfaststayed one nightwould stay here againfree breakfasthiepropertysyracuseproximitychain
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1 - 5 of 253 reviews
Reviewed 2 weeks ago

Stayed here in June 2018 on a visit to see my husband's family, picked this hotel for the fact it had a pool. On checking in we were greeted by a very polite and pleasant receptionist, my husband asked if the room had a safe...More

Thank Nuclearbrit1
Hotel's Favourite
Reviewed 30 July 2017

Wife and I stayed here in advance of a meeting in Fayetteville the next morning. The location was perfect. All elements of the property were spot on. Clean, comfortable and priced right. What's not to like? The icing on the cake was the delightful lady...More

Thank Tupelo010835
Reviewed 29 December 2017 via mobile

I had always heard how nice this chain was so I had high hopes. Our room was a good size but the room was fairly run down with stains on the carpet and the grout peeling from the shower. And the sheets were super scratchy!...More

1  Thank dooskie
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse)Responded 16 January 2018

Hi dooskie, Thank you for your candid review and for staying with us. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. I'm sorry to hear about your disappointment towards your recent...More

Reviewed 5 November 2017

We were in Syracuse for a professional development seminar downtown. Chose this property for its proximity to friends we met with before the meeting and good experiences with other HIE properties. Jeannine in the breakfast room started off our day with a smile and motherly...More

1  Thank SuperPicky
Response from Bryck B, Front Office Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse)Responded 9 November 2017

Thank you for your recent review of our property on TripAdvisor. We appreciate your business and share your esteem for our very hard working breakfast attendant Jeannine and will share with her your kind words. If you find yourself in our area again visiting friends...More

Reviewed 27 October 2017

We stayed at this hotel over the Labour Day weekend in Sept. The room was fine, what you'd expect from a Holiday Inn Express. It was clean and roomy. The staff was helpful. The big let down came at breakfast. Over Labour Day weekend when...More

Thank Rob G
Response from Edward B, Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse)Responded 1 November 2017

Hello, Thank you for letting us know how your recent stay with us was. We are happy to hear that your room was what you expected at a Holiday Inn Express. I am very sorry to hear that when you came down for breakfast it...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Tennis Court
Indoor pool
Details
Price range
US$115 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in East Syracuse
#5 Business Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in East Syracuse
#5 Business Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (9)
Room & Suite (30)
Dining (7)
Pool & Beach (3)
Questions & Answers
Ask a question
5 September 2014|
Answer
Response from Kathy S | Property representative |
Dear Laurette2, Thank you for your question but I'm afraid I don't see a guest who made comments regarding your question. Is it possible that it's a different hotel? I am happy to research this further if necessary. Thank... More
0
Votes
Room Tips
"Check your room rate for all nights .."
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"Inside my room both times I have stayed has been absolutely sound proof. In the Lobby etc was average but I..."
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"bring ear plugs or turn the AC/ heat off before you turn in"
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"Higher rooms and front of building, you can see car, people coming and going and quieter."
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