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Quality Inn

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58 Reviews from our TripAdvisor Community

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Showing 56: English reviews
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Reviewed 6 days ago NEW

The hotel is in a good location, right off the NY Thruway and easy to find. There are a number of hotels in this location. Staff was friendly and helpful. Room was clean and the wifi worked great. The room was on the smaller side, but the rate was really good. The breakfast was simple, nothing to rave about. But...

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Helpful?
Thank Jason W
Holden, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 20 November 2016

We stay here often as it is on our route to Canada. Over the past two years, I have seen consistent steps in improvements. Most importantly, it is clean! The new bedding is excellent! Had a King bed and a great night's sleep. Everything has been updated in the rooms, the lobby and halls. Breakfast room has folding card tables...

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Helpful?
Thank Diane L
About Hotel's Favourite Review
Amanda S, General Manager at Quality Inn, responded to this review

Diane, Thank you so much for your positive and informative review. We appreciate you choosing our hotel on your travels to Canada. We look forward to seeing you on your next visit.

Westbury, New York
Reviewed 1 week ago

For the price, we were pleasantly surprised. It was extremely clean and the furniture was nice. The room was also nicely decorated. Very pleased. The breakfast wasn't too bad either. Our stay there was great, I would definitely recommend this place.

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Thank ohsoamna
San Diego, California
Reviewed 30 January 2017

Cheap price, and i see why no frig or microwave, tub was dirty,sheets had stains.I moved to another hotel the next day. Also breakfast was not what i expected and warming plates were dirty. Ac unit was loud.

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Thank chuckhaynessd
Amanda S, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to leave feedback. I am disappointed that you found our rooms unsatisfactorily. All of our rooms have new refrigerators and new linen. We are still waiting for the microwave order to come in but we do have a microwave available in the lobby. I would appreciate it if you could please get...

Buffalo, New York
Reviewed 25 January 2017

Where do i start, Cheap price. Like the saying goes, you get what you pay for. Offers Frig and microwave, oops, no microwave, just an empty hole in dresser/Tv stand. Oh yes the TV, You are only able to change the channels, up or down. Cannot turn to any 2 digit number, example enter channel 36, channel 3 comes on,...

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Helpful?
Thank DaveDavis777
Amanda S, General Manager at Quality Inn, responded to this review

Dear DaveDavis777, I am very disappointed that you did not enjoy your recent stay with us. We are still waiting for the microwave order and I am sorry that you found this to be an inconvenience. I would be really interested in talking to you further to get more information regarding the room you were talking about. All of our...

Chincoteague Island, Virginia
Reviewed 18 December 2016 via mobile

a motel room to have a channel on the TV with a TV Guide to see what's on for the next hour or so. It has a full sized mini fridge but no Microwaves in any room apparently. Had to go to the lobby and use theirs. Supposedly the microwaves are on order and haven't arrived yet. They had a...

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Helpful?
Thank Bill W
Amanda S, General Manager at Quality Inn, responded to this review

Dear Bill, Thank you for taking the time to leave feedback regarding your stay. I do agree that an on TV guide would be helpful. I will speak to our provider and see if this is an option. We are hoping to be providing our guests with microwaves in the near future. I am glad that you enjoyed your interaction...

Reviewed 16 November 2016

The biggest issue was climate control. It was a wall mounted unit, not a thermostat, so the temperature would be uneven. It was November so the room would get very hot unless you turned the heat off completely. Then it would get very cold until you turned the heat back on. Also the bathroom was very small and the tub/shower...

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Thank Patrick K
Amanda S, General Manager at Quality Inn, responded to this review

Patrick, Your feedback is very valuable to us as we continue to improve the hotel to fit our guests needs. I am going to notify the maintenance person to take a look at the heating unit as you should not of had that many temperature issues. The tubs are still on our list of things to renovate so they do...

Alplaus, New York
Reviewed 1 November 2016

I'm rating this hotel very good based upon the value. The room was newly redone, and generally very nice. The decor choices were pleasant, and the bed was comfy. The halls were plain but also redone; they were very chilly because the stairway doors to the outside had not been replaced, and could not close completely. The lobby was clean...

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Thank drmjd
Amanda S, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for leaving your feedback. The lobby and breakfast areas are still waiting on furniture and decor that has been ordered. It will be less plain once this is completed. We are also still in the process of replacing the third floor doors. We are very interested in provide our guests the most comfortable stay at a...

Springfield, Massachusetts
Reviewed 23 October 2016

Traveling home from Cleveland and made this an overnight stop. Convenient to the highway. Few restaurants, gas stations etc. in the area but front desk clerk helped us. Upon check in he was very friendly and welcoming. Also upon check out staff was polite and friendly. Room was clean and well presented.

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Thank oldgeezer58
Amanda S, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for your kind feedback. I am glad that you found the staff to be polite and friendly. They all try very hard to make the guests' experience a wonderful one. We hope to see you again on your next trip.

Springfield
Reviewed 18 October 2016

We were traveling through NY and stayed at the Quality Inn because of the proximity to the NY thruway. The front desk staff was very friendly and welcoming, and answered all our questions. The room was small, but very clean. The cable was a little slow.. The breakfast buffet was well stocked and good before traveling. Overall, it was a...

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Thank Momma59
Amanda S, General Manager at Quality Inn, responded to this review

Dear Momma59, Thank you so much for staying with us on you last trip. We are pleased that you were happy with the staff and breakfast. I will share your feedback with the staff. We hope to see you again on your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the Quality Inn-East Syracuse, located directly off I-90, the New York State Thruway, at exit 35. We are minutes from local businesses as well great shopping and entertainment at DestiNY USA. Syracuse is also the home of the Carrier Dome, the Syracuse Orange, The Great New York State Fair, and a short drive to Turning Stone Casino, and Waterloo Premium Outlet Mall. ... more   less 

Additional Information about Quality Inn

Address: 6611 Old Collamer Road South, East Syracuse, NY 13057-1203 (Formerly Fairfield Inn)
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: RM234 - RM468 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Quality Hotel East Syracuse
Quality Inn East Syracuse
East Syracuse Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have both inside hallway entrances and outside motel style entrances.”
  • Modern desk and TV
  • Bathroom is rather small but very clean
 of 5 bubbles DianeL785, 19 Nov 2016 | Read review
“Away from the highway”
 of 5 bubbles oldgeezer58, 23 Oct 2016 | Read review
“good breakfast”
 of 5 bubbles JohnCAPWN, 13 Aug 2016 | Read review
“Poor quality....give this property a pass....it feels like they are saving money on service!!”
 of 5 bubbles William99999, 18 Jul 2016 | Read review
“Thin walls, and poorly constructed door frame lead to high noise leaves. No,good,room”
 of 5 bubbles cinders88, 23 May 2016 | Read review
5 of 5