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We are staying at the Candlewood for an extended time for work. I am so happy we tried this place. It is conveniently located to many interstates. The place is beautiful inside and out. It was recently remodeled. The staff goes above and beyond for...More
We were in Syracuse for one night on business and stay at Candlewood Suites East. Room Wes clean and the kitchen and fridge was well equipped. Bathroom is clean and the water pressure is great for shower. It was a great stay for a short...More
Check in was awkward and super slow, our tv remote didn't work, told us they couldn't do anything for us so we don't have a TV to watch- all they needed to do was remove a screw and change the batteries but the lady at...More
Thank Dean L
Response from IHGService, Guest Relations Manager at Candlewood Suites East Syracuse - Carrier CircleResponded 23 July 2017
Dear Dean L,
First of all, thank you for choosing to stay with us. We are disheartened to hear that you had a less than satisfactory experience due to the level of service you received from our staff. We also regret the issues you had...More
We were pleasantly surprised by the customer service at the hotel. When we arrived, we immediately went up to our room. I was staying with my mother and had booked a room with a queen bed, but we instantly realized that the bed was going...More
A friend booked our room for an overnight stay (Saturday-Sunday). The hotel is conveniently located off Carrier Circle and very near the New York State Thruway. I was surprised at how quiet it was considering it's near a highway. We had a queen single on...More
US$87 - US$160 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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