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DoubleTree by Hilton Hotel Syracuse

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822 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Syracuse
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Showing 815: English reviews
Denham Springs, Louisiana
Level Contributor
722 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 307 helpful votes
Reviewed 27 September 2015 via mobile

This place is convenient to both the interstate and to campus. The place was immaculately clean and had a great staff. Food in The Regatta was good - especially breakfast buffet (great omelettes). Room was clean and comfortable - though the bathroom was somewhat confined.

Helpful?
Thank LSUTraveller
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear LSUTraller, Thank you so much for sharing your experience about the Doubletree Syracuse. I'm glad to hear that you loved our clean and renovated room. Yes, Dave our omelet chef makes a great omelet. I'm pleased to hear that you had an excellent stay with us. I hope to see you again soon as you are traveling through Syracuse.... More 

Sumter, United States
1 review
Reviewed 22 September 2015

My complete stay was very enjoyable from arrivial to departure. I would recomed Double Tree Syracuse New York for all your travials not only for business but couples, family, friends, or even sols trips. The location was easy to get to form the air port and had convenat access to restreants and shoping.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Clarence W
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Clarence W, Thank you so much for your kind words on your experience at the Doubletree Syracuse. I am glad to hear that we were able to exceed your expectations in service. Thank you again for taking the time to review your stay with us. We appreciate your feedback, and hope that you will visit us again when you... More 

Hoboken, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 21 September 2015

Clean and quiet hotel. Friendly and helpful staff. Plenty of meeting rooms and other amenities. Good restaurant. Overall, this business traveler was very happy with my stay. I will certainly go back when in the Carrier Circle area

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sean P
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Sean P, Thank you so much for your kind words on your experience at Doubletree Syracuse. I am glad to hear your stay as a business traveler was a success! We pride ourselves in providing excellent service to all of our guests, and we hope that we will see you here again soon. Thomas Olsen More 

Syracuse NY, United States
1 review
Reviewed 15 September 2015

The room was very nice and clean. The pool and hot tub was clean and relaxing, I was very pleased. The cookie at check in was delicious. I would recommend it to all who would be in the Syracuse area. We didn't eat in the resturaunt but it smelled really good. The prices were a little high I thought for... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Donna R
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Donna R, Thank you so much for your kind words on your experience at Doubletree Syracuse. I'm glad to hear that you loved our clean and renovated room. I'm pleased to hear that you had an excellent stay with us and loved our warm cookies. I hope to see you again soon as you are traveling through Syracuse. Thomas... More 

Wichita, Kansas
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 September 2015

The rooms are spacious and I liked the bathrooms. Lighting could be better, but that's just me. The breakfast is good and fresh, I appreciated the fresh fruit options. The wifi is a pain if you stay for more than one night as you have to re log on every night. However, this is a good hotel and close to... More 

Helpful?
Thank mc100070
Brentwood, United Kingdom
1 review
Reviewed 8 September 2015

Stopped off late for an overnight stop when travelling through to Niagara from Boston. Hotel location very convenient, just off the I90, but quiet location with no road noise. We were made very welcome by the extremely helpful desk staff, and the accommodation was excellent. A good night sleep and unfortunately no time to use the pool!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jim R A
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Jim R A, Thank you for sharing your experience about the Doubletree Syracuse. We are so pleased to hear that our Front office staff was very helpful. We try to make each guest experience an excellent one at our hotel as your satisfaction is important to us. I hope to see you again soon as you are traveling through... More 

CT, United States
1 review
Reviewed 8 September 2015

All employees go above and beyond with their level of service whether it's the front desk, wait staff or housekeeping. There is a very good restaurant onsite as well as gym facilities, in/outdoor pools, etc. Easy to stay onsite and not worry about finding places to dine, etc.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Christine G
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Christine G, Thank you so much for your kind words on your experience at the Doubletree Syracuse. I am glad to hear that we were able to exceed your expectations in service. Thank you again for taking the time to review your stay with us. We appreciate your feedback, and hope that you will visit us again when you... More 

Niagara Falls, Canada
1 review
Reviewed 6 September 2015

This hotel knows the meaning of customer service and makes every attempt to make their guests feel special. Hotel is exceptionally clean, spacious and offers an indoor and outdoor pool for your swimming pleasure. The food is delicious, hot and made to order! All the staff from front desk and housekeeping to wait staff and shuttle driver are friendly, accomodating... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Andrew P
bethesda, md
Level Contributor
439 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 31 August 2015

This is a nice property with an indoor pool, in house restaurant as well as several meeting spaces and banquet rooms. They seem to host quite a few weddings. I spent the night while moving my son back to Syracuse University and the location was perfect. Next to all the errand running shopping you need to do on Erie, close... More 

Helpful?
1 Thank tikidream
Alpharetta, United States
1 review
Reviewed 29 August 2015

The hotel was about a 15 minute drive from Syracuse University, where we needed to be each day. But the distance, did not matter after checking in. The value and the staff made it worthwhile. Several staff members at this hotel went above and beyond to assist us with different requests during our stay. The hotel was nice and the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robin B
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Robin B, Thank you for sharing your experience about the Doubletree Syracuse. We are so pleased to hear that our staff made your stay a excellent one. We try to make each guest experience an excellent one at our hotel as your satisfaction is important to us. I hope to see you again soon as you are traveling through Syracuse.... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our full-service hotel in Syracuse, New York, is situated in a corporate park just off the New York State Thruway and is only ten minutes from downtown and Syracuse University. Take the complimentary shuttle to Syracuse Hancock International Airport.Our rooms and suites offer modern decor with complimentary WiFi throughout. Relax in the courtyard area with seating, plus enjoy the heated, indoor pool with a whirlpool spa and the heated, outdoor pool with a sundeck. Dine at Regatta Bar & Grille, offering cocktails and light food. Our hotel in Syracuse, New York also offers room service, a complimentary 24-hour fitness center, complimentary 24-hour business center and a self-service pantry. Host a meeting in 12,000 sq. ft. of event space including two ballrooms and two boardrooms capable of hosting up to 500 people. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Syracuse

Address: 6301 State Route 298, East Syracuse, NY 13057-1205
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: RM541 - RM742 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Syracuse 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Doubletree Hotel East Syracuse
Doubletree East Syracuse
East Syracuse Doubletree
Hotel Style:
#2 Business Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Syracuse staff and other travellers.
2 questions
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5 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Syracuse staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“fourth floor seems quieter overall, eastern rooms have an elevator and access door direct to parking”
 of 5 bubbles FourLugHero, 14 Nov 2016 | Read review
“I got a room with a balcony on the 4th floor and it was very quiet and easy to get to the lobby.”
 of 5 bubbles cobaltiis, 12 Oct 2016 | Read review
“Use your Hilton Honors points card even if booked on priceline”
 of 5 bubbles GregM958, 26 Sep 2016 | Read review
“Elevators are way in the back.”
 of 5 bubbles davidcI8552HD, 20 Sep 2016 | Read review
“If you like to take the stairs, be aware that there is no one stairwell which goes all the way to the upper floors from the bottom floor.”
  • Thermostat in the room
 of 5 bubbles Gobstopr, 27 Jun 2016 | Read review
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