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Hilton Garden Inn Syracuse

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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Syracuse
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557 Reviews from our TripAdvisor Community

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Reviewed 6 days ago NEW

Very cooperative and helpful with finding restaurants and directions. Breakfast was very good, free on weekends. We went there with another couple to see a play and visit the zoo. Convenient location.

Review collected in partnership with Hilton Garden Inn
Thank GUDE
Pequannock, New Jersey
Reviewed 18 March 2017 via mobile

Stayed two nights from Friday to Sunday. Clean room & bathroom. Outlets next to bed as well as USB charging ports (see photo). There was a desk with an Ethernet port. Plenty of storage space probably between 2-4 people depending on the length of stay. Left Saturday around 10:30am and got back at 12 to a clean room. At night...

1Thank Amanda S
About Hotel's Favourite Review
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future.

Fort Lauderdale
Reviewed 1 week ago NEW

Prices were high but staff was terrific. Good luck finding a room for graduation weekend. Started over a year in advance. Keep trying and don't get discouraged. People do cancel. Very small but interesting selection of local craft beer in pub.

Review collected in partnership with Hilton Garden Inn
Thank Sine-Wave
Kansas City, Missouri
Reviewed 1 week ago

I love this Hilton Garden Inn because I've been travelling to Syracuse a great deal on business and the staff make you feel like you are in a home away from home. I can honestly say they are the nicest group of people I have ever met at a hotel. The hotel is clean, the restaurant has good food (French...

Thank Luvtotravel2901
Kingston, Canada
Reviewed 2 weeks ago

We had to stay because of a mechanical issue with our vehicle and had to stay there waiting on part. They just made it a great experience all around! Front staff very kind, housekeeping great and food was why we ate there each evening. But they need better pillows- too soft.

Thank Steph T
Lancaster, United States
Reviewed 3 weeks ago

As a prior patron of this location, I knew what to expect from a service, cleanliness and value from the hotel and the brand. My latest stay lived up to my expectations, as usual. The staff was friendly and helpful and the accomodations wre a good value for the price. Dinner at the in-house restaurant was enjoyable as was the...

Review collected in partnership with Hilton Garden Inn
Thank rickys892
New York, United States
Reviewed 4 weeks ago

The most satisfying affordable hotel experience that I have had in a LONG TIME. Great staff, great rooms and an AMAZING breakfast. From the moment that I checked in (after a 5 hour drive) I felt valued and welcomed. Thank you Hilton Garden Inn !!

Review collected in partnership with Hilton Garden Inn
Thank Andre W
Reviewed 4 weeks ago

From the moment we walked in to check in we had assistance from professional staff and management. Rooms were clean and what ever was needed was available to us. We had a very simple problem and it was handled immediately. We received a small treat package as an apology, it really was just a simple oversight. The hotel staff really...

Review collected in partnership with Hilton Garden Inn
Thank Judith M
Waretown, New Jersey, United States
Reviewed 24 April 2017 via mobile

I stayed here for business. The staff is incredibly welcoming and that makes all the difference in the world. The breakfast is good and your typical free breakfast. The lobby is very nice and updated. The rooms are a little dated but very neat, clean and spacious. The location is good with a good amount of places to go to...

Thank Erica S
Reviewed 20 April 2017

My wife and I use this hotel every time we spend a night in Syracuse for concerts, the NYS Fair or visiting family. It's clean, the people are great, and the breakfast is always fantastic. This Hilton always does a great job.

Review collected in partnership with Hilton Garden Inn
Thank Alan C

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11/06/2017 12/06/2017
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  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Syracuse, is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, and Time Warner Cable. The hotel is situated in the Pioneer office park, offering a campus-like setting. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to the Syracuse, New York area are our array of special amenities, including complimentary high-speed internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffeemaker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Demand® video, TV video games, complimentary HBO® and a complimentary USA Today® each weekday morning. ... more   less 

Additional Information about Hilton Garden Inn Syracuse

Address: 6004 Fair Lakes Rd, East Syracuse, NY 13057-1372
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: RM478 - RM807 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Syracuse 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Priceline, Hilton Hotels Direct, Hotels.com, Cheap Tickets, getaroom.com, HotelQuickly, TripOnline SA, Cancelon, HotelsClick and HRS so you can book your Hilton Garden Inn Syracuse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Syracuse Hotel East Syracuse
Syracuse Hilton Garden Inn
Hilton East Syracuse
East Syracuse Hilton
Hotel Style:
#1 Romantic Hotel in East Syracuse
#1 Business Hotel in East Syracuse
#2 Family Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Syracuse staff and other travellers.
6 questions
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Buffalo, New York
over a year ago
over a year ago
Liverpool, New York, United States
9 months ago
Albany, New York
11 months ago
Rock Hill, New York

See all questions (6)

Questions? Get answers from Hilton Garden Inn Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always pick the top floor.”
Luvtotravel2901, 17 May 2017 | Read review
“Good location, spacious rooms”
lindsayb956, 5 Feb 2017 | Read review
“Rooms next to the elevator may be louder.”
tweedybird26, 31 Oct 2016 | Read review
“Definitely go for a room with two queens on the 2nd or 3rd floors. Away from the lobby noise.”
  • Nice Queen Beds
  • Fridge, Keurig, and Microwave
PMD-321, 10 Sep 2016 | Read review
“Room on the entrance side are much better :)”
Y4155FFadrianag, 26 Jul 2016 | Read review
5 of 5
US$115* /night
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Prices are for 1 room, 2 adults
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