We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Garden Inn Syracuse

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Garden Inn Syracuse
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

546 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 540: English reviews
Start your review of Hilton Garden Inn Syracuse
 Click to rate
New York City, New York
Reviewed 3 days ago NEW

Have stayed here often. Close to NY Thruway. Restaurant and lounge are excellent, breakfast in am above average for a hotel - cook to order etc. Rooms are clean and the property appears to be well maintained.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank tca722
Hockessin, Delaware
HOTEL’S FAVOURITE REVIEW
Reviewed 10 September 2016

I stayed here for just a night while visiting my oldest at Syracuse University. This is a nice option for a comfortable stay. We arrived earlier than expected but had already checked-in via the HHonors app. The front desk staff quickly got us our key and sent us off to our room. I would suggest the two queens room if...

 Report
Helpful?
Thank PMD-321
About Hotel's Favourite Review
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us. We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

North Bangor, United States
Reviewed 1 week ago

The perfect hotel for a mini-vacation. The Pool area and hot tub were very clean . The friendly staff were very helpful. The breakfast was great, however I prefer a free continental for my family that eats very little a breakfast. Our room was very clean. the only other downside was there are no vending machines

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Denise D
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are happy to hear that you enjoyed your stay with us. Our staff truly does our best to make our guests feel welcome and taken care of. Our fresh made to order breakfast is great and may I recommend getting the bed and breakfast package in the future to provide value...

Osceola
Reviewed 1 week ago

This was a very nice and well maintained hotel. We got in late but check in was a breeze and were in our room in short order. The parking lot was pretty full yet the hotel was really nice and quiet. I would recommend this place to anyone.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Timothy N
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience and for the recommendation. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future.

Scranton, Pennsylvania
Reviewed 1 week ago

Our group of 10 rented four rooms for one night while in town to see a show in downtown Syracuse. The hotel was great at accommodating our large group. The kids loved the pool and hot tub area. The rooms were spacious and clean. Our king bed was very comfortable. We were given vouchers for the breakfast, and it was...

 Report
Helpful?
Thank caylismom
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your wonderful comments about our hotel. We are happy to hear that you enjoyed your stay. I will pass along your comments with our staff. We look forward to your next visit with us.

Syracuse, New York
Reviewed 1 week ago

We were looking for a staycation to get away from the winter weather and found the GArden Hilton Hotel. They had adjoining rooms which allowed all of us to have our own space and beds. The pool and hot tub were also very nice. The kids enjoyed both. We had the bed and breakfast room so it included a lovely...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank NYCraners
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your wonderful comments about our hotel. We are happy to hear that you enjoyed your stay. I will pass along your comments with our staff. We look forward to your next visit with us.

Pequannock, New Jersey
Reviewed 1 week ago via mobile

Stayed two nights from Friday to Sunday. Clean room & bathroom. Outlets next to bed as well as USB charging ports (see photo). There was a desk with an Ethernet port. Plenty of storage space probably between 2-4 people depending on the length of stay. Left Saturday around 10:30am and got back at 12 to a clean room. At night...

 Report
Helpful?
1Thank Amanda S
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future.

Whitesboro, New Jersey
Reviewed 2 weeks ago

Our king bed room had a not so pleasing body odor in it 213 and 215 had little red ants in the beds. Completely exhausted from are drive and day activities this was an extreme disappointment.. We have stayed at Hilton garden in Ridgewood New Jersey and this location is immaculate, extremely clean,and no odors! They tried charging us 3...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank missyz2017
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. Our maintenance staff checked with our pest control company and found no signs of any red ants. We would be more than happy to explain all...

Reviewed 2 weeks ago

Dining experiences a special treat, dinner with incredible bacon-wrapped scallops, fine breakfast with good selection, perfectly prepared, nice bar, very friendly and helpful staff, reserved very good room in advance, a plus, and location is perfect for stay en route from Ohio to Massachusetts.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank raymonds609
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your recent review with Trip Advisor. We appreciate your feedback on your stay with us. I am happy to hear that you did enjoy your stay and found your dinner delicious. We always look forward to your visits with us.

Rockland NY
Reviewed 2 weeks ago via mobile

The hotel is clean and the staff are friendly and helpful. A couple of miles off of I-87, but reasonably priced. The goose pub is quant and has an old world feel to it. Burgers are Big, as are the salads. The wings and bacon scallops are good. Good place to spend s night on a cold winter evening.the room...

 Report
Helpful?
Thank neilbd
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your wonderful comments about our hotel and our restaurant. Our Wild Goose Pub restaurant helps set us apart from other hotels. We are happy to hear that you enjoyed your stay. I will pass along your comments with our staff. We look forward to your next visit with us.

102 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (50)
Viewed
Bathroom (7)
Viewed
Room/Suite (24)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (52)
Viewed
Room/Suite (19)
Viewed
Business Centre/Function Rooms (7)
Viewed
Hotel & Grounds (9)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (3)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near East Syracuse
0.1 km away
Homewood Suites by Hilton Syracuse - Carrier Circle
0.9 km away
Embassy Suites by Hilton Syracuse
0.6 km away
Hampton Inn & Suites Syracuse / Carrier Circle
Show Prices
Show Prices
Show Prices
3.9 km away
Hampton Inn & Suites Syracuse Erie Blvd/I-690
0.3 km away
CrestHill Suites Syracuse
CrestHill Suites Syracuse
#4 of 19 in East Syracuse
559 reviews
1.0 km away
DoubleTree by Hilton Hotel Syracuse
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Syracuse, is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, and Time Warner Cable. The hotel is situated in the Pioneer office park, offering a campus-like setting. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to the Syracuse, New York area are our array of special amenities, including complimentary high-speed internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffeemaker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Demand® video, TV video games, complimentary HBO® and a complimentary USA Today® each weekday morning. ... more   less 

Additional Information about Hilton Garden Inn Syracuse

Address: 6004 Fair Lakes Rd, East Syracuse, NY 13057-1372
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: RM534 - RM1,037 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Syracuse 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Hotels.com, Booking.com, Orbitz and Priceline so you can book your Hilton Garden Inn Syracuse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Syracuse Hotel East Syracuse
Syracuse Hilton Garden Inn
Hilton East Syracuse
East Syracuse Hilton
Hotel Style:
#1 Romantic Hotel in East Syracuse
#1 Business Hotel in East Syracuse
#2 Family Hotel in East Syracuse
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Syracuse staff and other travellers.
6 questions
Ask a question
Buffalo, New York
over a year ago
over a year ago
Liverpool, New York, United States
7 months ago
Albany, New York
9 months ago
Rock Hill, New York

See all questions (6)

Questions? Get answers from Hilton Garden Inn Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good location, spacious rooms”
 of 5 bubbles lindsayb956, 5 Feb 2017 | Read review
“Rooms next to the elevator may be louder.”
 of 5 bubbles tweedybird26, 31 Oct 2016 | Read review
“Definitely go for a room with two queens on the 2nd or 3rd floors. Away from the lobby noise.”
  • Nice Queen Beds
  • Fridge, Keurig, and Microwave
 of 5 bubbles PMD-321, 10 Sep 2016 | Read review
“Room on the entrance side are much better :)”
 of 5 bubbles Y4155FFadrianag, 26 Jul 2016 | Read review
“Join Hilton Honors and pre choose your room with the app”
 of 5 bubbles TonyS1950, 6 Jul 2016 | Read review
5 of 5