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    Hilton Garden Inn Syracuse

    6004 Fair Lakes Rd, East Syracuse, NY 13057-1372
    +1 855-618-4697
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    01/01/2018 02/01/2018
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    US$113
    US$109
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    Traveller (53)
    Room & Suite (43)
    Dining (3)
    Overview
    • Excellent62%
    • Very good29%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “wild goose” (7 reviews)
    “front desk” (71 reviews)
    “room was clean” (31 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
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    Offers from Hilton Garden Inn Syracuse
    Special Offer: Double Points,Every Stay
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (615)
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    21 - 25 of 609 reviews

    Reviewed 28 September 2017

    I liked staying at this hotel. This hotel is situated in a park like setting, just off the main road. As a result, it's quiet at night. The lobby and restaurant are inviting. My room was clean, comfortable and spacious. If you need a place...More

    Review collected in partnership with Hilton Garden Inn
    Thank 219dorothyh
    Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 5 November 2017

    Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future.

    Reviewed 28 September 2017

    We stopped here on our way to Massachusetts for a Patriots game, and then stopped again a couple of nights later on our way back home. Clean room, friendly staff, excellent price, located fairly close to the entry/exit of the Thruway. There's not much to...More

    Thank torry211
    Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 29 September 2017

    Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future.

    Reviewed 26 September 2017

    For the price we paid, a free breakfast should be included. Pool area was nice and reception staff was excellent. An included breakfast would entice a lot more families to stay here. I did not see the pool being used at all. I imagine families...More

    Review collected in partnership with Hilton Garden Inn
    Thank pipnorthernNY
    Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 29 September 2017

    Thank you for taking the time to share your experience about your recent stay at our hotel on Tripadvisor. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn...More

    Reviewed 25 September 2017

    We booked this room more than 4 months before our arrival. When we checked in, we were given the room next to the elevator. I returned to the front desk and asked if we could be moved. I was told that the only other choice...More

    Thank laurenzala
    Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 29 September 2017

    Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay....More

    Reviewed 12 September 2017

    This was a one night visit to Syracuse and I have to admit this is one of the nicest Hilton Garden Inns I have stayed in. The Syracuse HGI has been open 14 years but it was clean and fresh .. I asked the front...More

    Thank jmorth
    Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 21 September 2017

    Thank you for taking a moment to share your experience. I am happy to hear you found your stay outstanding. We look forward to welcoming you back to our hotel in the future.

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$99 - US$144 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in East Syracuse
    • #1 Romantic Hotel in East Syracuse
    • #2 Family Hotel in East Syracuse
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 100
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hilton Hotels Direct, Hotels.com, Booking.com, Expedia, Hotwire, Orbitz, Priceline, Cancelon, HotelQuickly, TripOnline SA, getaroom.com and Evoline ltd so you can book your Hilton Garden Inn Syracuse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • East Syracuse
    • Also Known As
    • Hilton Garden Inn Syracuse Hotel East Syracuse ,
    • Syracuse Hilton Garden Inn ,
    • Hilton East Syracuse ,
    • East Syracuse Hilton
    Add Photo Photos
    Traveller (53)
    Room & Suite (43)
    Dining (3)
    Pool & Beach (3)
    Hotel & Grounds (41)
    Bathroom (8)
    Business Centre & Event Rooms (7)
    Nearby
    Nearby HotelsSee all 19 hotels in East Syracuse
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    Ask a question
    Questions & Answers
    Joanne S
    26 August 2016|
    AnswerShow all 3 answers
    Response from HGISyracuse | Property representative |
    Hello, We do have the Whirlpool suite that is spacious and we do have many brides use this room to get ready as well as a romantic night after the long wedding receptions.
    0
    Votes
    Agnes H
    7 June 2016|
    AnswerShow all 4 answers
    Response from HGISyracuse | Property representative |
    Hello, I am sorry we are not a pet friendly hotel.
    0
    Votes
    Aliho2424
    29 February 2016|
    AnswerShow all 3 answers
    Response from Nilton S | Reviewed this property |
    Yes, there is a very nice, huge jaccuzzi in the pool area (to get a nice rest after a day's work.)
    1
    Vote
    Room Tips
    "Try not to get a room by the elevator or over the restaurant!"
    Read review
    "I would believe all rooms are quiet."
    Read review
    "I always pick the top floor."
    Read review
    "Good location, spacious rooms"
    Read review
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