We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Garden Inn Syracuse

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Garden Inn Syracuse
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

545 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Garden Inn Syracuse
See the most recent reviews
Showing 539: English reviews
Rochester Hills, Michigan
Reviewed 27 June 2016 via mobile

We chose this as a place to sleep on our drive home between Boston and Michigan. The staff at check in was very nice. Our room was very clean, the bed comfortable, the area quiet. We decided to try the breakfast (9.95) and it was worth it - you can order omelette, French toast and waffles. There is a buffet...

 Report
Helpful?
Thank DDunn3978
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent stay with Trip Advisor. We appreciate your feedback regarding our hotel and staff. We appreciate kind words about our staff. I will be sure to share your experience with our staff. We look forward to seeing you on your next visit

Southern MD, United States
Reviewed 27 June 2016

My family and I stayed at this hotel almost a year ago and the staff that assisted us were AMAZING!!! We travel a lot and we're use to great service and this hotel (with the exception of one employee) didn't disappoint. Lauren, Shaun, Karin and Keena were amazing a year ago and still amazing a year later!!!!!

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Temeka T
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future

Bronx, New York
Reviewed 25 June 2016

Loved our family stay at this Hilton garden. The staff were super friendly and helpful. Matt and Bridgette at the front desk are the best. Room was clean and bright with fridge and microwave. Breakfast was amazing buffet style and cook to order. Kenia our waitress gave us great service. Would stay anytime i am in the area.

 Report
Helpful?
Thank diamond533
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us. We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

Clinton, NY
Reviewed 22 June 2016

Our room was very clean. The beds were comfortable. There were enough pillows. (more than 2) We did have an infant with us (12 months) not much room for a crawler. They supplied a pack & Play for her to sleep which took up even more space. Otherwise it worked out. The room would be perfect for just a couple.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank lee T
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future.

Lynchburg, VA, United States
Reviewed 21 June 2016

Welcoming and friendly staff, quick check-in, clean comfortable room, nice location, good food, reasonable rates. We used it as stop-over en-route to our ultimate destination. Nearby shopping and restaurants if you know your way around the area or trust your GPS.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank F William E
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your wonderful comments about our hotel. We are happy to hear that you enjoyed your stay. We look forward to your next visit with us.

Whitehall, Pennsylvania
Reviewed 20 June 2016

Wanted a hotel close to the Thruway as we were going back and forth to Canastota for the 2016 Induction Ceremony at the Boxing Hall Of Fame. Location was good and Hotel lived up to my expectations. Room was clean and staff was excellent. Called ahead for an early arrival and they were very accomadating. The only complaint I had...

 Report
Helpful?
Thank Robnal123
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future

McMinnville, Tennessee
Reviewed 18 June 2016

Great hotel near Carrier Circle. Relaxed, clean, bright, inviting with a great staff. Comfortable places to relax in the lobby, enjoy a glass of wine or a beer, places to gather outside and enjoy the sunshine. Great breakfast with very cheerful and helpful staff on hand to insure you are well fed and on your way for the day. Relaxed...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Judy D
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on TripAdvisor. We are so happy to hear that you enjoyed your stay with us.We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

Cheektowaga, New York
Reviewed 18 June 2016

All the staff was respectful, courteous and very friendly. The whole hotel form the lobby to the elevator to the dining areas to the rooms were extremely clean! The $10.00 al you can eat breakfast was above and beyond what we expected. Not only could you eat from the pre-cooked for which was hot and excellent but you could also...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank 1955Toots
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent stay with Trip Advisor. We appreciate your feedback regarding our hotel and staff. We appreciate kind words about our staff. I will be sure to share your experience with our staff. We look forward to seeing you on your next visit.

Barrie, Canada
Reviewed 16 June 2016

Our stay was great. Service was welcoming, friendly and prompt. Breakfast was fabulous with good selection to please everyone - fresh fruit, cereals, bagels, yogurts, eggs, bacon, sausage and potatoes. Nice feature to have lemon water and coffee available in lobby all the time. Suggest having tea, too. Internet was free but kicked out repeatedly. Overall a pleasant stay. We'd...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Susan J
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future.

United States
Reviewed 16 June 2016

Very Clean, Big Bathroom but Whirlpool wasn't that good and shower needs someplace to put the shampoo etc. Loved the separation between bed & sitting area. Was a gift to us but on a regular trip we could not have afforded this room.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Maryann F
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again!

102 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (50)
Viewed
Bathroom (7)
Viewed
Room/Suite (24)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (52)
Viewed
Room/Suite (19)
Viewed
Business Centre/Function Rooms (7)
Viewed
Hotel & Grounds (9)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (3)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near East Syracuse
0.1 km away
Homewood Suites by Hilton Syracuse - Carrier Circle
0.6 km away
Hampton Inn & Suites Syracuse / Carrier Circle
0.9 km away
Embassy Suites by Hilton Syracuse
Show Prices
Show Prices
Show Prices
3.9 km away
Hampton Inn & Suites Syracuse Erie Blvd/I-690
1.0 km away
DoubleTree by Hilton Hotel Syracuse
0.3 km away
CrestHill Suites Syracuse
CrestHill Suites Syracuse
#4 of 19 in East Syracuse
559 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Syracuse, is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, and Time Warner Cable. The hotel is situated in the Pioneer office park, offering a campus-like setting. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to the Syracuse, New York area are our array of special amenities, including complimentary high-speed internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffeemaker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Demand® video, TV video games, complimentary HBO® and a complimentary USA Today® each weekday morning. ... more   less 

Additional Information about Hilton Garden Inn Syracuse

Address: 6004 Fair Lakes Rd, East Syracuse, NY 13057-1372
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: RM531 - RM1,041 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Syracuse 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Hotels.com, Hilton Hotels Direct and Booking.com so you can book your Hilton Garden Inn Syracuse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Syracuse Hotel East Syracuse
Syracuse Hilton Garden Inn
Hilton East Syracuse
East Syracuse Hilton
Hotel Style:
#1 Romantic Hotel in East Syracuse
#1 Business Hotel in East Syracuse
#2 Family Hotel in East Syracuse
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Syracuse staff and other travellers.
6 questions
Ask a question
Buffalo, New York
over a year ago
over a year ago
Liverpool, New York, United States
7 months ago
Albany, New York
9 months ago
Rock Hill, New York

See all questions (6)

Questions? Get answers from Hilton Garden Inn Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good location, spacious rooms”
 of 5 bubbles lindsayb956, 5 Feb 2017 | Read review
“Rooms next to the elevator may be louder.”
 of 5 bubbles tweedybird26, 31 Oct 2016 | Read review
“Definitely go for a room with two queens on the 2nd or 3rd floors. Away from the lobby noise.”
  • Nice Queen Beds
  • Fridge, Keurig, and Microwave
 of 5 bubbles PMD-321, 10 Sep 2016 | Read review
“Room on the entrance side are much better :)”
 of 5 bubbles Y4155FFadrianag, 26 Jul 2016 | Read review
“Join Hilton Honors and pre choose your room with the app”
 of 5 bubbles TonyS1950, 6 Jul 2016 | Read review
5 of 5