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Extended Stay America - Syracuse - Dewitt

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Room & Suite (8)
Dining (1)
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Overview
  • Excellent40%
  • Very good28%
  • Average14%
  • Poor6%
  • Terrible12%
Travellers talk about
“grab and go”(5 reviews)
“front desk”(19 reviews)
“other hotels”(7 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Offers from Extended Stay America - Syracuse - Dewitt
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Offers from Extended Stay America - Syracuse - Dewitt
Special Offer: Save up to 10% TODAY!
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (101)
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LanguageEnglish
37
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13
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All reviewsgrab and gofront deskother hotelscoffee potgreat hotellaundry roomchecking incarrier circleeasy accessbusiness tripkitchenettesyracusejim
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1 - 5 of 101 reviews
Reviewed 3 weeks ago

stayed in this hotel for 6 weeks for work. room is small but whatever, other guests are load and they have a good number that smoke week because when you walk past there room you get a contact high let alone you may get approched...More

Review collected in partnership with Extended Stay
Thank Branden219
Response from 00esa, Manager at Extended Stay America - Syracuse - DewittResponded 3 weeks ago

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Property's Favourite Review
Reviewed 7 February 2018

I work in Syracuse and live 2 hours away so I stay at hotels. This was a very pleasant experience. They put me in a quiet part of the hotel. The rooms were clean and bright. The mattress was very comfortable. I recommend this place...More

Review collected in partnership with Extended Stay
Thank Julie M
Response from 00esa, Manager at Extended Stay America - Syracuse - DewittResponded 8 February 2018

Julie, thank you for choosing Extended Stay America for your business trip. We are thrilled to read you enjoyed every aspect of your stay with us. Thank you for recommending us to future travelers. It was a pleasure having you as our guest, and we...More

Reviewed 18 October 2017

Easy in-easy out. Great big rooms, clean, comfy beds. Location right off Carrier circle is great for access to major areas of Syracuse. Really good room for the price. I had to arrive around noon for business and the hotel accommodated early check-in no questions...More

Thank RJ R
Response from 00esa, Manager at Extended Stay America - Syracuse - DewittResponded 19 October 2017

Thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and your well-appointed room. We appreciate you being our guest and look forward to hosting you again soon. Sincerely, Hotel Management

Reviewed 17 October 2017

Nice people at the reception but.... The hotel is: dirty smelly no appliances unless you ask and when I did, the appliances were dirty. I had to leave the hotel after one night and leave to a different hotel The TV did not work wellMore

Review collected in partnership with Extended Stay
Thank Q1011IZcaroll
Response from 00esa, Manager at Extended Stay America - Syracuse - DewittResponded 19 October 2017

Caroll, please accept our apology as well every assurance we will be working to address the concerns you outlined. We have shared your feedback with our housekeeping and maintenance teams to take the corrective actions. We hope you will consider giving us another chance to...More

Reviewed 16 October 2017

Lobby, stairwell and hallways were filthy. Room is old and dreary. Bathroom was very small and dirty. I would not come back to this hotel. The people that worked at the hotel were very nice though but not enough to make up for the housekeeping...More

Review collected in partnership with Extended Stay
Thank O4883MHlaurac
Response from 00esa, Manager at Extended Stay America - Syracuse - DewittResponded 17 October 2017

We sincerely apologize for the problems you encountered in your room while you were here. To provide a clean, fresh accommodation is most important for us, but we are extremely sorry we fell short in making this happen for you. I have shared your concerns...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$82 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$82 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Room & Suite (8)
Dining (1)
Questions & Answers
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bella502
12 June 2015|
Answer
Response from Jay B | Reviewed this property |
Oh hi. , excuse me foe taking so long. it looked like just 5 to 10 miles down the road. because I drove past it every morning, I think.
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Room Tips
"230 is huge room with king bed, kitchen area and convenient breakfast bar/desk."
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"Largest rooms are corner rooms."
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"Higher floors away from entrance"
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"Had to turn the AC on extremely low temp to cool down the room (#316), but it worked ok"
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