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My girlfriend and I stayed here for one night as we were traveling around concert to concert, the only good thing I can say about it is that it was close to the venue we were going to the next day. Other than that I...More
Thank Kevin R
Response from 00esa, General Manager at Extended Stay America - White Plains - ElmsfordResponded 14 May 2016
We are happy you found our location to be ideal for your travel needs. Thank you for sharing your kind words about our front desk staff, they will be happy to know their efforts are appreciated. Our housekeeping department will be disappointed to learn they...More
It was affordable and the staff was great! They called the room to see if we needed anything and if the room was okay. At check out, the lady was extremely nice. However, the room was not in the best conditions. It had this weird...More
Response from Manager_11525, General Manager at Extended Stay America - White Plains - ElmsfordResponded 5 April 2016
Thank you for providing us with details about your stay. I appreciate your comments about our staff and reasonable rates; however, I sincerely apologize for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both...More
This is a hotel with studio type rooms. It is not fancy, but very clean, and rooms have a kitchen. As the name indicates, many people stay here for extended periods, days , weeks, or months. In other words, a lot of working class people...More
The thing that saved this hotel was the outstanding customer service!
Otherwise I wasn't impressed. The first 10 minutes of our stay was figuring out why my travel agent had quoted and confirmed the price but it was more when we actually arrived and i...More
Thank Keara W
Response from Manager_11525, General Manager at Extended Stay America - White Plains - ElmsfordResponded 22 March 2016
Thank you very much for providing us with your feedback. I appreciate your comments about our customer service; however, I sincerely apologize that you did not have a comfortable stay. To uphold our company’s high standards, I will make sure we are implementing preventative maintenance...More
This hotel in a convenient location had everything we needed,we were provided for all we asked; kitchen stuff, towels, coffee packages,etc.The gym was also good,very clean and quite rooms with beautiful views over the hills.Very relaxing stay we had!Good breakfast as well and if you...More
US$112 - US$163 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay America White Plains / Elmsford Hotel Elmsford ,