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La Quinta Inn & Suites White Plains - Elmsford

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La Quinta Inn & Suites White Plains - Elmsford
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326 Reviews from our TripAdvisor Community

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Showing 321: English reviews
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Reviewed yesterday NEW

Brittany the front desk associate was amazing and super helpful. The hotel room was clean and comfortable. Parking lot could use some trash removal and extended hours in the pool area would be nice its only open for 4 hrs... As for the staff and overall stay i couldnt be more satisfied.

Review collected in partnership with La Quinta
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Helpful?
Thank carruf22
Erie, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 28 August 2016

The rooms are very clean and updated. The employees are nice especially the women in the morning at check out and who take care of the breakfast. The breakfast is very nice and they even have protein with a hard boiled egg. The only thing they didn't have was decaf coffee that my mother wanted. I like that the room...

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Helpful?
Thank Ronda J
About Hotel's Favourite Review
Auburn, Maine
Reviewed 4 days ago NEW

Check-in and checkout were easy enough. They did charge my CC, even though I paid cash, but getting a credit was very easy The room was clean and quiet. Our country bumpkin grandson was a bit uncomfortable, with most everyone else there, well, not country folks from Maine. The clerk in the morning was very helpful with directions to a...

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Helpful?
Thank slalemand
Brick, New Jersey
Reviewed 1 week ago

Review collected in partnership with La Quinta
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Helpful?
Thank neenie415
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites White Plains - Elmsford, responded to this review

Fort Hancock, Texas
Reviewed 3 weeks ago

I stayed here for 2 nights over the weekend. The inside hallways are stuffy, the rooms are stuffy. There was a used prophylactic outside in the parking lot. It seemed like a possible staging areas for prostitutes. The rooms seemed to be pretty clean. But I would never stay here again. Stayed here because of having our dog with us.

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Helpful?
Thank rrob311
ChristopherC7165, General Manager at La Quinta Inn & Suites White Plains - Elmsford, responded to this review

Thank you for taking the time to comment on your recent visit. I apologize for the incidents that you've described. We are in discussions with our ownership group on possible improvements throughout the property. We have recently hired additional team members which will be addressing your concerns immediately. Your comments have been shared with our team so that we may...

Yonkers, New York
Reviewed 22 March 2017 via mobile

This hotel has the best service. Everything that was requested, the staff went above and beyond our expectations. Chris the Director of sales did an amazing job organizing the event my family members had there. He made sure everything was set up the way we wanted and the time that we needed it for. I will definitely come back to...

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Helpful?
Thank Josh10132
ChristopherSalesDir, Director of Sales at La Quinta Inn & Suites White Plains - Elmsford, responded to this review

Josh, We are already excited to have the opportunity to book your next event. Thank you for trusting La Quinta Inn & Suites White Plains-Elmsford to deliver our service, and convenience you and your family were seeking. Our team will be pleased to welcome back your group for the next event. Once again, thank you for the compliments and we...

Finger Lakes, New York
Reviewed 3 March 2017

This is a decent hotel, but just a little bit past it's prime. The staff was excellent: courteous and friendly. The maintenance is somewhat lacking, though not for lack of effort. The maintenance man did his best to diagnose my malfunctioning AC/heating system, but I could tell he was grasping at straws. He was courteous and friendly throughout, and I...

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Helpful?
Thank gary X
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites White Plains - Elmsford, responded to this review

Thank you for taking the time to express your concerns regarding your recent stay at our location. We are very sorry that you had such a negative experience while staying with us. We appreciate the constructive feedback and will forward your review to management so that we can continue to improve our guest's experience. Sincerely, LQ Customer Care

Washington DC, District of Columbia
Reviewed 14 February 2017

I spent a few nights at the La Quinta when a family member was at the Medical Center. My stays were intermittent, unpredictable, and I frequently had to add a night at the last minute and the staff were very accommodating and helpful. The hotel is a very easy drive from the medical center, has ample parking, good size rooms,...

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Helpful?
Thank EMBMaryland_DC
ChristopherC7165, Director of Sales at La Quinta Inn & Suites White Plains - Elmsford, responded to this review

Gary, Thank you for taking the time to write a review regarding your experience with our property. We appreciate your comments and we are glad that we were able to accommodate you. Hopefully your next stay with us will be for leisure and we will be please to inform you about all the local activities that you may enjoy in...

Henderson, North Carolina
Reviewed 6 February 2017

Great location - close to White Plains station and good value for the price. The staff were friendly and helpful providing directions to White Plains train station. Room was clean, bed comfortable and bathroom fixtures all functioned.

Review collected in partnership with La Quinta
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Thank Rachel G
White Plains- Elmsford NY, United States
Reviewed 21 November 2016

Excellent Inn. My wife and I have been to the Inn many times and have always been satisfied with the service, the staff, the food and the rooms. We stay at the Inn because it is close to Westchester Medical Center where I receive medical help.

Review collected in partnership with La Quinta
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Helpful?
Thank dianehC7153MZ

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites White Plains - Elmsford

Address: 540 Saw Mill River Rd, Elmsford, NY 10523-1023
Region: United States > New York > Westchester County > Elmsford
Price Range: RM465 - RM765 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites White Plains - Elmsford 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Elmsford Hotel Elmsford
La Quinta Inn And Suites Elmsford
La Quinta Elmsford
Elmsford La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites White Plains - Elmsford staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites White Plains - Elmsford staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book somewhere else”
Debra360, 27 Oct 2016 | Read review
“Go to another hotel!!”
thomasrbacon, 2 Oct 2016 | Read review
“Ask for a room on the back side of the building for less road noise.”
Jim0693, 25 Aug 2016 | Read review
“It was a holiday weekend but, doors were slamming all night.”
Rosemarybh910, 3 Jun 2016 | Read review
“Call in advance and ask if there are any events planned the night(s) you are staying. Avoid rooms facing the parking lot.”
Jenka_Joo, 19 Nov 2015 | Read review
5 of 5