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Woodcliff Hotel and Spa

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Traveller (148)
Room & Suite (68)
Pool & Beach (9)
Overview
  • Excellent58%
  • Very good25%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (598)
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593 results
Traveller rating
334
151
57
24
27
Traveller type
Time of year
LanguageEnglish
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334
151
57
24
27
Show reviews that mention
All reviewsexecutive roomrochester areahole golf coursean indoor outdoor poolbreakfast buffeteastview mallhot tubrochester nymini fridgehorizons restaurantfitness centergreat roomnew yorkweddingloungeelankeurig
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1 - 5 of 593 reviews
Reviewed 4 days ago via mobile

It was a nice place. Indoor outdoor pool n hot tub. Buffet in mornings was good n inexpessive. Rooms were comfy. Spa was expensive n didnt think it was worth the money charged. We got a pedicure n barely got a massage with it

Thank Victoria F
Reviewed 5 days ago via mobile

My previous review of this hotel was great so I booked another trip for two weekends ago. The booking was made months ago. It wasn’t a low price. Five days before the visit, they cancelled the booking and said they were overbooked. Nothing was offered....More

Thank ScottHToronto
Response from Corey D, General Manager at Woodcliff Hotel and SpaResponded 3 days ago

Dear Scott H, On behalf of our entire staff here at Woodcliff Hotel & Spa, please allow me to apologize for our inability to provide you with high quality accommodations with friendly and efficient service. The circumstances which you encountered were by no means typical...More

Reviewed 1 week ago

It is seldom, when one walks into a hotel, they are met with both comfort and culture. Such is the case with Woodcliff Hotel and Spa in Fairport, NY. Walking into the lobby I was met with beautiful artwork which adorned many of the walls...More

Thank Nowell B
Response from Corey D, General Manager at Woodcliff Hotel and SpaResponded 3 days ago

Dear Nowell B, Thank you so much for the kind words. It was a true pleasure having you and your group here with us! We look forward to serving you again. Best Wishes, Corey

Reviewed 1 week ago via mobile

Well we initial booked a room for June 4 months in advance and they canceled our room literally 10 mins before we were going to check in. They did makeup for it (they offered a free night and I ended up also getting a spa...More

2  Thank Amy W
Reviewed 1 week ago via mobile

What a beautiful hotel very clean and comfortable beautiful grounds nice pool and gym the restaurant and bar very nice as well breakfast included was good unfortunately found the head waitress to be a little rude and impatient surprising for such a lovely place everyone...More

Thank Maureen D
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$176 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$176 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (148)
Room & Suite (68)
Pool & Beach (9)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Scot A
5 April 2018|
AnswerShow all 7 answers
Response from Corey D | Property representative |
Good Morning, We have refrigertors in each room, however they are not stocked. We do have in-room dining available for any drinks you may want.
0
Votes
flybar1431
11 October 2017|
AnswerShow all 3 answers
Response from Gary H | Reviewed this property |
Yes there is airport service.
0
Votes
BOSS F
26 April 2017|
AnswerShow all 5 answers
Response from stmayhem | Reviewed this property |
There's really not much difference: bathrobes are provided in the executive rooms, some minor improvements to the bedding, a free breakfast, etc. If you're looking for a significant upgrade, you'd want to consider looking... More
1
Vote
Room Tips
"All the rooms express the same quality of comfort"
Read review
"We've stayed in both standard and executive floors. Both are very good. The "Executive Floor"..."
Read review
"See how much an upgrade to a suite is, it was worth it."
Read review
"Far from the elevator and on the pool side, not the front side"
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