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Woodcliff Hotel and Spa

Booking.comUS$169*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Woodcliff Hotel and Spa
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496 Reviews from our TripAdvisor Community

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Showing 492: English reviews
Rome, Italy
Reviewed 1 September 2015

Very nice hotel on a top of hill with very nice view.It is a place that you can relax and forget the busy city life.Rooms are nice and good size but are very poor in amenities.Staff are very good and very helpful also providing gusts with free shuttle to Airport and shopping malls around the area was very good.

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Helpful?
Thank Maj S
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear Maj S, Thank you for sharing your experience on Tripadvisor. I am glad to hear you enjoyed your stay with us. We hope to see you again in the near future. Kind Regards, Colleen Henry

Utica, New York
Reviewed 31 August 2015

I stayed at the Woodcliff Hotel and Spa for two nights and three days. I was only going to stay overnight and enjoyed the Hotel so much we stayed another night! I travel to many places and never realized that the best was only 2 hours away! Everyone at the hotel was so accommodating from the front desk to the...

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Helpful?
1Thank paula t
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear paula t, Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review. It is great to hear such wonderful comments in regards to the staff and the service. I have shared your comments with the staff as a whole. I am glad to hear you were able to have an extended getaway! We hope...

Webster, Texas
Reviewed 31 August 2015

The woodclif is gorgeous! The staff is so wonderful as well. My boyfriend and I stayed for our anniversary and Rachel at the front desk was so helpful when I called. She help me get a great room and set up an appointment at the spa. Would recommend this place to anyone.

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Helpful?
1Thank Anp10
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear Anp10, Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review. I hope you had a great anniversary! It is great to hear such wonderful comments in regards to the staff and the service. I have shared your comments with the staff as a whole and have recognized the individual associate mentioned. We hope...

HENRIETTA
Reviewed 28 August 2015

My family and I came to the Woodcliif Lodge the weekend of August 22' 2015 to celebrate my wife's birthday and our wedding anniversary. We drove up and the valet people parked our car, took our suitcases out of the trunk of the car and brought them to our room. We loved this. Check in was quick, used a debit...

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Helpful?
2Thank BILL S
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear BILL S, I would like to first offer my sincere professional apologies for the inconveniences you experienced during your most recent visit. I can assure you that your recent experience is not typical of our property or service. I would greatly appreciate having the opportunity to discuss your stay personally with you so I can address the concerns in...

Syracuse, New York
Reviewed 27 August 2015

I stayed at the hotel with my husband and two kids from Monday to Wednesday and couldn't have been more pleased! Valet parking, room service, the staff will do anything to make you happy! The room was great, and plush, the food was decent and the view was out of this world! My kids enjoyed their connecting indoor/outdoor heated pool...

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Helpful?
Thank Sharon R
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear Sharon R, Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review. It is great to hear such wonderful comments in regards to the staff and the service. I have shared your comments with the staff as a whole. I am glad to hear you were pampered during your time with us! We hope...

Saratoga Springs, New York
Reviewed 26 August 2015

We stayed here after a wedding (which was held in another location, not on the premises.) We had a king room and were pleased. The room and the bed were comfortable. As it was just one night and we doing other activities, we can't speak to many of the amenities. It's in a convenient location right off the thruway and...

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Helpful?
Thank BethanyfromNY
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear BethanyfromNY, Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review. I hope you enjoyed your time at the wedding and am glad to here you had a great visit! We hope to see you again in the near future. Kind Regards, Colleen Henry

Victor, New York
Reviewed 24 August 2015

This is the fifth year our company has held their annual Sales & Marketing conference at Woodcliff. All of the staff went out of their way to assist in any way they could. We literally utilize all the space at Woodcliff from the ballroom, breakout rooms, tent etc. I highly recommend Woodcliff for anyone seeking a conference venue.

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Helpful?
Thank dpiperni2014
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear dpiperni2014, Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review! It is great to hear such wonderful comments in regards to the staff and the service. I am glad to hear the conference went smoothly for you. I have shared your comments with the staff as a whole. We hope to see you...

Wantage, New Jersey
Reviewed 23 August 2015

Average stay at best. If you purchase a package that includes breakfast, be forewarned that breakfast is a buffet and does not include orange juice. Several of the areas of the hotel were not very clean. For instance, the Keurig in the room still had the previous cup in it, the vent in the bathroom shower was not clean and...

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Helpful?
2Thank BethBZ
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear BethBZ, I would like to first offer my sincere professional apologies for the inconveniences you experienced during your most recent visit. I can assure you that your recent experience is not typical of our property or service. I would greatly appreciate having the opportunity to discuss your stay personally with you so I can address the concerns in more...

New York City, New York
Reviewed 22 August 2015

What a beautiful wedding venue. The rooms and grounds are just beautiful--love the contemporary yet warm decor. The staff was very accommodating and helpful. It is rare to thoroughly enjoy wedding food, but the meals here were just delicious. Highly recommended. I would stay here again and recommend to others.

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Helpful?
Thank Dianne A
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear Dianne A, Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review! It is great to hear such wonderful comments in regards to the staff and the service. I am glad to hear you enjoyed the meals and the venue. We hope to see you again in the near future! Warm Regards, Colleen

Skaneateles, New York
Reviewed 21 August 2015

Our company had the great pleasure of using the Woodcliff Hotel and Spa for our North American Sales Meeting, with over 200 attendees staying for 5 days. We had a wonderful experience - all due to the diligence of the professional staff at Woodcliff, who worked tirelessly to insure that our programs, meals and events ran smoothly. The hotel itself...

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Helpful?
Thank Teri E
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear Teri E, Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review. It is great to hear such wonderful comments in regards to the staff and the service. I have shared your comments with the staff as a whole! We hope to see you again in the near future. Warm Regards, Colleen Henry

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Experience Woodcliff Hotel and Spa, a premier Rochester Hotel, conference center and spa located close to the scenic Finger Lakes region of upstate New York. We welcome you with the comfort, amenities and warm, personal service that you expect from a first class hotel and spa. Located atop wooded hills in Fairport, just off I-90, Woodcliff Hotel and Spa is only 20 minutes from downtown Rochester, and offers spectacular views of the Rochester Skyline, Rochester Bristol Hills and Finger Lakes region. ... more   less 

Additional Information about Woodcliff Hotel and Spa

Address: 199 Woodcliff Dr, Fairport, NY 14450-4204
Region: United States > New York > Finger Lakes > Fairport
Price Range: RM628 - RM1,022 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Woodcliff Hotel and Spa 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Woodcliff Hotel Fairport
Hotel At Woodcliff
At Woodcliff Hotel
Lodge At Woodcliff
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Questions & Answers

Here's what travellers have asked, with answers from Woodcliff Hotel and Spa staff and other travellers.
14 questions
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Brooklyn, NY
7 months ago
Clarence, New York
11 months ago
Clarence, New York
11 months ago
over a year ago

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Questions? Get answers from Woodcliff Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid during wedding season”
midcoast6, 24 May 2017 | Read review
“Pay a lot of money get better room. Rooms on northside have view of Rochester.”
phyllish999, 16 Apr 2017 | Read review
“Executive Floor - 6th!!”
oceans3, 8 Apr 2017 | Read review
“6th floor with a view is a great choice ...”
bigjohns47, 30 Mar 2017 | Read review
“All rooms have a beautiful view”
MCF9011, 4 Feb 2017 | Read review
5 of 5
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US$169* /night
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Prices are for 1 room, 2 adults
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