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Craftsman Inn

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Traveller (50)
Room & Suite (18)
Dining (5)
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Overview
  • Excellent27%
  • Very good34%
  • Average21%
  • Poor12%
  • Terrible6%
Travellers talk about
“syracuse area”(12 reviews)
“dated hotel”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
2 Star Hotel
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (198)
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Traveller rating
54
62
43
25
13
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Time of year
LanguageEnglish
54
62
43
25
13
Show reviews that mention
All reviewssyracuse areaattached restaurantdated hoteldirectly across the streetcookiesmain lobbywear and tearrooms are bigice machinenice staystores and restaurantsrestaurant staffcomfortable bedsflat screenfront desk staffrecommend staying herechain hotels
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61 - 65 of 197 reviews
Reviewed 17 August 2016 via mobile

The Craftsman Inn was a lovely place to stay. My husband and I had a quick overnight stay. The front desk staff were very nice, the bed very comfortable and the room quiet and peaceful. The air conditioner was noisy but we only had to...More

Thank lcpace2u
Response from RandyMalone, Manager at Craftsman InnResponded 26 August 2016

Thank you for staying with us and taking the time and energy out of your busy day to share your experience with us and recommending us to other travelers. We are glad you and your husband had a lovely stay and enjoyed our comfortable rooms...More

Reviewed 28 July 2016

When moving our daughter into college we found this gem. The rooms are extremely comfortable. The staff is very helpful. The location is easy to get to and access to the highways are very easy . They also have rooms that are pet friendly which...More

Thank Jacqueline R
Response from RandyMalone, General Manager at Craftsman InnResponded 30 July 2016

Thank You for the lovely comment about our staff. They genuinely are kind and eager to help. And thank you for mentioning our great location- a comfortable neighborhood setting with great shopping right across the street, but as you say, easy access to the highway...More

Reviewed 29 May 2016 via mobile

Here for a nearby wedding. Helpful, friendly front desk staff. Maintenance needs to be improved: hallway and room carpets are stained, bed skirt ripped and not too clean, a/c in friend's room completely nonfunctional and ours very noisy, drapes hanging off rod. Bed comfortable enough....More

1  Thank NYtraveler_90_12
Response from RandyMalone, General Manager at Craftsman InnResponded 1 June 2016

Thank you for taking the time to offer your critique of your stay. Our apologies for the shortcomings that you mention. You are correct that we had a perfect storm of weather conditions this past weekend that saw several of our room air conditioning units...More

Reviewed 19 May 2016

This is an older dated hotel, with large pleasant suite rooms in the building containing the restaurant. Bed very comfortable, living room very spacious with couch, coffee table and chairs. We had a party to attend in Manlius so it was much more convenient than...More

1  Thank stangina
Response from RandyMalone, General Manager at Craftsman InnResponded 22 May 2016

Our thanks for the kind words. Our location in the Eastern suburbs allows our guests to be downtown in 15 minutes, and at Green Lakes in 5! And we do have great shopping and dining right across the street from The Craftsman, as well as...More

Reviewed 15 May 2016 via mobile

We have stayed at this property before, and I'm not sure why these little things bothered me this time? Things like no coffee left in the am, no ice in the ice machine (not to mention a very lousy location to find!), no ironing board...More

Thank gcorbust
Response from RandyMalone, General Manager at Craftsman InnResponded 17 May 2016

Thank you for taking the time to give us your feedback. Your heading says it all; the details of your stay are what creates the lasting impression. I will share the points you make with our staff, and we will be sure to use them...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$121 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (50)
Room & Suite (18)
Dining (5)
Questions & Answers
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Andrea H
7 September 2016|
AnswerShow all 2 answers
Response from NYtraveler_90_12 | Reviewed this property |
The room itself and the bathroom were clean, though the window covering and bedskirt were torn. Hallway carpeting when we were there was stained. Lobby area was clean.
1
Vote
Andrea H
7 September 2016|
Answer
Response from Rosemary02632 | Reviewed this property |
Sorry that I didn't see this question sooner Andrea. I hope you had a nice stay wherever you chose to go. BTY yes it was very clean.
0
Votes
Room Tips
"Choose a back room."
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"Luggage rack is needed"
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"Quiet, Clean & Comfortable"
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"Get 1 of the larger rooms."
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