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Hilton Garden Inn Poughkeepsie/Fishkill

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Hilton Garden Inn Poughkeepsie\/Fishkill
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594 Reviews from our TripAdvisor Community

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Showing 590: English reviews
Scarborough, Maine
Reviewed 31 October 2016

Easy access off I-84 Nice quiet comfortable stay. staff pleasant and helpful. Room clean, but wish bedding included light blanket. Comforter heavy and hot! Fridge in room. Hilton Honors members given 2 bottles water! Would recommend and stay again!

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Helpful?
Thank pj627
KristaBorrero2014, Director of Sales at Hilton Garden Inn Poughkeepsie/Fishkill, responded to this review

pj627, Thank you for recommending us! It was a pleasure hosting your stay and we appreciate your feedback. In hospitality, Krista Borrero

Ocean City, Maryland
Reviewed 31 October 2016 via mobile

We stay at this Hilton Garden Inn whenever we drive toward upstate New York or New England. Comfortable and conveniently located, we appreciate the warm welcome we receive as Hilton Honors members. Our only concern is the small size of the lobby bar. We returned to the hotel late on a Monday night and would have stopped for a drink...

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Helpful?
Thank Sue A
KristaBorrero2014, Director of Sales at Hilton Garden Inn Poughkeepsie/Fishkill, responded to this review

Sue A, Thank you for recognizing our team member Cindy! We couldn't agree with you more; she is excellent and we truly value her work ethic. Cindy actually won employee of the year in 2015 and she continues to exceed our expectations. I appreciate your positive feedback and will certainly share it with my team here at HGI. All the...

Montreal, Quebec, Canada
Reviewed 28 October 2016

This is a typical Hilton Garden set out to meet the needs of the wiry traveler. Location is ideal just off the I84.Extremely clean, great staff, overall room is spacious and comfortable. I had no trouble with their Internet so no bad comment here. Book well in advance as the two nights I was there they were sold out.

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Helpful?
Thank Mike B
KristaBorrero2014, Director of Sales at Hilton Garden Inn Poughkeepsie/Fishkill, responded to this review

Mike B, Thank you for being our guest! It was a pleasure hosting your travel last weekend and we hope to have another opportunity to serve you. My best, Krista Borrero

Reviewed 27 October 2016

I arrived for my stay and was turned away, as the hotel had overbooked. They made reservations down the street in the Magnuson hotel (3.5 on TripAdvisor), not the nicest hotel. I was told by the front desk agent at the Magnuson that the Hilton Garden Inn overbooks regularly, and my case happens all the time. Just be warned, either...

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Helpful?
Thank Angelo C
KristaBorrero2014, Director of Sales at Hilton Garden Inn Poughkeepsie/Fishkill, responded to this review

Angelo C, I am sincerely sorry for the poor experience with us last week. I assure you that it is not our policy to overbook and we do our absolute best to avoid walking our guests to another property. You should have never been sent to the Magnuson hotel and I am truly apologetic for this error our end. I...

Cromwell, CT
Reviewed 26 October 2016 via mobile

Business traveler who appreciates a comfy bed. Good breakfast. Bedtime tea and cookie. Nice wines. Outdoor fire pit. Never used gym or pool. But both look great. As does the business center. Staff.can use a bit of retraining on customer service. Not welcoming. Breakfast server is a gem. Her name escapes me. The male...not so much. Great location. Easy highway...

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Helpful?
Thank CTCowgirl70
Queenstown, New Zealand
Reviewed 20 October 2016

Yes it was nice. Good bed, good water pressure in shower, decent and expected space and accoutrements in the room. Internet wasn't good, kept cutting out so I had to go downstairs to the business center (which was nice too, but just the inconvenience was off putting). Fresh coffee all day was a nice touch as we're all the happy...

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Helpful?
Thank marthamatt
KristaBorrero2014, Director of Sales at Hilton Garden Inn Poughkeepsie/Fishkill, responded to this review

Marthamatt, Thank you for being our valued guest! It was a pleasure hosting your weekend stay for your nephew's wedding. I am pleased that you found our accommodations to be comfortable and the staff friendly. Thank you for sharing this positive feedback. We are currently in the process of upgrading our internet and switching over to a new provider. I...

New York City, New York
Reviewed 19 October 2016

My wife and I stayed there overnight while attending a wedding. The room was clean with nice amenities. The hotel offers breakfast for purchase. They also have a small bar. It's obvious that the hotel is well maintained. We would stay there again.

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Helpful?
Thank H D
KristaBorrero2014, Director of Sales at Hilton Garden Inn Poughkeepsie/Fishkill, responded to this review

We are pleased that you enjoyed your time with us last weekend. Thank you for sharing such a joyous occasion with us by choosing HGI as your preferred hotel during the wedding. I hope everyone in the party enjoyed themselves and made lots of wonderful memories. My best, Krista Borrero

Nottingham, United Kingdom
Reviewed 19 October 2016

This was a good standard Hilton Garden Inn. Good sized rooms, very comfortable but the whole place could benefit from some refurbishment. Breakfast was very good - the short order cooks were particularly helpful. Reception staff were very helpful - they even had the pool opened earlier for my husband to swim before breakfast! The pool facilities were OK but...

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Helpful?
Thank ruth44421
KristaBorrero2014, Director of Sales at Hilton Garden Inn Poughkeepsie/Fishkill, responded to this review

Ruth44421, Thank you for taking the time to share your review with us. Your feedback is important to us and helps us improve our overall service. It was a pleasure hosting your stay. Warm regards, Krista Borrero

Warminster, Pennsylvania
Reviewed 14 October 2016

When my husband and I drove across the country seven times we stayed at a Hilton brand hotel whenever possible. So, I booked a night at the Hilton Garden Inn expecting it to be a pleasant experience. After a day of driving from Maine and being re-routed through the tunnels under Boston because of road construction and then encountering more...

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Helpful?
Thank Kristin D
KristaBorrero2014, Director of Sales at Hilton Garden Inn Poughkeepsie/Fishkill, responded to this review

Dear Kristin D, Please accept my sincere apologies for your experience with us here at the Hilton Garden Inn Fishkill. I cringed while reading your review as your encounter with us is NOT the way we strive to do business. I am sorry that you caught us on an "off" day and I assure you that your experience is not...

Phoenix, Arizona
Reviewed 12 October 2016

The staff was very friendly, and the room was nice and quite. Had a small fridge and microwave for leftovers. The staff was also helpful when my luggage did not arrive. They made sure that i had toiletries, and placed my bag in my room when it did arrive.

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Helpful?
1Thank LLcroley
KristaBorrero2014, Director of Sales at Hilton Garden Inn Poughkeepsie/Fishkill, responded to this review

LLcroley, I am happy to hear that our staff was helpful while you awaited your luggage. Thank you for sharing your experience and for being our guest. Warm regards, Krista Borrero

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Poughkeepsie/Fishkill

Address: 25 Westage Dr, Fishkill, NY 12524-2241
Region: United States > New York > Fishkill
Price Range: RM492 - RM785 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Poughkeepsie/Fishkill 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Hilton Garden Inn Poughkeepsie/Fishkill Hotel Fishkill
Hilton Garden Inn Fishkill
Hilton Fishkill
Fishkill Hilton
Hotel Style:
#1 Business Hotel in Fishkill
#2 Family Hotel in Fishkill
#3 Romantic Hotel in Fishkill
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Poughkeepsie/Fishkill staff and other travellers.
5 questions
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4 months ago
Warwick
Burlington, Maine
over a year ago
Burlington, Maine
over a year ago

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Questions? Get answers from Hilton Garden Inn Poughkeepsie/Fishkill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hilton has THE best beds on the planet.”
 of 5 bubbles cyncynx11, 1 Dec 2016 | Read review
“High floor is the best bet”
 of 5 bubbles realistic62, 28 Jul 2016 | Read review
“Nice quiet room #130 was where we stayed”
 of 5 bubbles sweetypi, 19 Jul 2016 | Read review
“Room away from highway if possible. But if you do face highway, not the end of the world.”
 of 5 bubbles Rosemichele, 15 Apr 2016 | Read review
“Some rooms are located in a corridor between the front desk and the pool area - hallways are noisy. Ask for another location...”
 of 5 bubbles JimO899, 16 Nov 2015 | Read review
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