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After watching the reviews on this forum, I was not expecting any better before I traveled. It was better than expected when I was there. I came for a short business trip to GLOBALFOUNDRIES office. Room is big, simple and clean, provides only very basic...More
Response from 00esa, Manager at Extended Stay America - Fishkill - Route 9Responded today
Thank you for staying at Extended Stay America. We are glad to know you were happy with our ideal location close to many places and that you were impressed with our well-equipped room. We appreciate your business and look forward to your next visit.
surprised at low price,, CLEAN room AND kitchenette, staff friendly/professional, especially Erin, helpful with local area info/suggestions for eating out/sites to see, directions shown on map, neat/lovely appearanceMore
2 Thank opajohann45
Response from 00esa, Manager at Extended Stay America - Fishkill - Route 9Responded 31 October 2017
Johann, thank you for the wonderful review of Extended Stay America. We are delighted to read you liked our affordable rates and well-kept property as well as courteous service. We will be sure to share your compliments with the entire team, especially Erin. Thanks again...More
Hallway carpets were dirty and not vacuumed. Front doors to lobby were dirty - looked like they hadn’t been cleaned in months. One of our most disappointing hotel stays. And while I realize Memorial Day holiday demand justifies a higher rate, the place was way...More
Thank David R
Response from 00esa, Manager at Extended Stay America - Fishkill - Route 9Responded 3 weeks ago
David, thank you for staying at our hotel. We apologize for the cleanliness issue you experienced and regret the inconvenience this caused. We take pride in providing a clean, fresh environment for our guest and we are sorry we overlooked something during your stay. Your...More
First time staying at one of these hotels.
We found it convenient and affordable for a holiday weekend stay.
Easy access from the Interstate, and a decent selection of reasturants
in the area to chose from.More
1 Thank PETER N
Response from 00esa, Manager at Extended Stay America - Fishkill - Route 9Responded 23 December 2017
Peter, thank you for staying at our hotel. We are glad to read you liked our convenient location close to the points of your interest and that you found us to be a good value. It was a pleasure having you as our guest, and...More
I would not stay here again or recommend it. The hostess was rude, mpatient and not friendly. We had to ask for linen and pillows for the pull out bed and then had to prepare the bed ourselves. The front desk did not appear well...More
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2 Thank Geraldine D
Response from 00esa, Manager at Extended Stay America - Fishkill - Route 9Responded 14 November 2017
Thank you for your review. Please accept our apologies for the poor service you experienced when you were here. We take pride in delivering superb service, so we apologize that we fell short. Your feedback has been shared with the appropriate staff, and we are...More