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The room was clean, hallway mostly quiet. Plenty of parking. The complimentary breakfast was good; over three days I had waffles, French toast, and biscuits and gravy, and yogurt, cereal, and oatmeal was plentiful. The muffins were very good. I really liked that grills were...More
Thank Christina S
Response from Christy Z, General Manager at IHG Army Hotels on Fort Drum, Fort Drum InnResponded 25 August 2015
Thank you for your posting your feedback regarding your stay at IHG Army Hotels Fort Drum. We're glad that you enjoyed your stay with us and were able to take advantage of the BBQ grills during your stay! We look forward to seeing you again...More
Stayed in room 212 Monday night in it was just plan nasty. The first thing I noticed was the overwhelming urine smell that hit me in the face as soon as we opened the door. There was a large mystery stain between the two beds...More
Response from Christy Z, General Manager at IHG Army Hotels on Fort Drum, Fort Drum InnResponded 13 August 2015
Thank you for your review. I am deeply sorry for the experience you had on your recent stay with us. I will certainly look into this to find out what happenned with my staff. We are aware of the stained carpet and are working to...More
First off the young lady with glasses that worked at the desk was very nice and polite, didn't get the opportunity to try the breakfast since i was out the door before it was ready but the room I got was close to the exits...More
Not much from the outside, but the minute you open your room door you are in for a real treat. Much larger rooms for the money than most suites, absolutely SPOTLESS and the staff is top-notch.
I like to soak in a tub of hot...More
Response from Christy Z, General Manager at IHG Army Hotels on Fort Drum, Fort Drum InnResponded 14 July 2015
Thank you so much for the kind review! We are so glad that you had a great time and enjoyed your stay! We look forward to welcoming you back again!
Arrived in the area for the 4th of July and only needed a one night stay. We were a family of 4 (2 kids ages 8 & 6). Nice breakfast of waffles, sausages, juices, coffee, cereal, bagels, toast, fruit and yogurt. The only issues were...More