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Holiday Inn Express Hotel & Suites West Point

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Traveller (40)
Room & Suite (31)
Pool & Beach (4)
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Overview
  • Excellent33%
  • Very good44%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“bear mountain”(13 reviews)
“front desk”(23 reviews)
“minute drive”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites West Point
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express Hotel & Suites West Point
Special Offer: Book Direct and Save
Hotel deals
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Reviews (163)
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66
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10
7
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LanguageEnglish
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53
66
21
10
7
Show reviews that mention
All reviewsbear mountainfront deskminute drivestandard hotel breakfastroom was cleanwashing machinefree breakfast isrewards membercomfortable place to staymini fridge and microwaveindoor poolbasic amenitiesstay there againconvenient locationking roomfirst floorbathroom door
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1 - 5 of 157 reviews
Reviewed 9 May 2018

We had to stay there during a storm and had no heat or electricity. The room was clean and well kept. We had free WiFi and a free breakfast. I would recommend this hotel to people. The staff was very kind and friendly.More

Thank Shekse
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded 4 weeks ago

Hello Shekse, Thanks for choosing us and for leaving a feedback. I am very happy that you found our rooms clean and that you enjoyed breakfast. However, we regret that due to the weather, electricity was out. Your comments are highly valuable to us and...More

Hotel's Favourite
Reviewed 7 August 2017

I stayed in this hotel for 2 nights the first weekend in August 2017. This hotel is clean quite and comfortable. I had no issues at all with my stay,which included a free breakfast. The breakfast was very good, fresh and hot. I would recommend...More

1  Thank Ken G
Reviewed 28 October 2017

I needed a hotel room near to the West Point Military Academy and it was the only place in the neighborhood available. I didn't need much more than that. Breakfast was included. I only believe it was way too expensive considering that similar rooms in...More

Thank Anna G
Reviewed 25 October 2017

had trouble checking in. person at front desk although very sweet, couldn't successfully run my credit card- tried several times. In the morning, the front office mgr swiped it fine and said there was a glitch in their system. The whole thing was annoying. Rooms...More

Thank fragrantlight
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded 8 November 2017

Hi fragrantlight! Thank you so much for sharing your comments on your stay at our hotel. We understand the importance of efficient check in and updated in-room amenities, and thank you for alerting us to the situation you experienced. The issues you've raised has been...More

Reviewed 22 October 2017

This is a great place to stay for the price and proximity to West Point. The rooms are spacious with comfortable beds though a bit outdated. Breakfast was adequate with a little something for everyone. The stars are really for the staff that were extremely...More

Thank Sandra C
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$155 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$155 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (40)
Room & Suite (31)
Pool & Beach (4)
Dining (3)
Questions & Answers
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ekaje
2 October 2016|
AnswerShow all 5 answers
Response from Rakafella | Property representative | Reviewed this property |
The hotel is located just 2.5 miles from the Bear Mtn State Park. West Point Military Academy is located also 2.5 miles north of this hotel.
0
Votes
cinnycinn2
23 July 2016|
AnswerShow all 3 answers
Response from VABTraveler | Reviewed this property |
I suggest contacting the hotel and asking that question.
0
Votes
Kent W
20 June 2015|
AnswerShow all 3 answers
Response from Dorothy R | Property representative |
Thank you for inquiring about the Holiday Inn Express parking. Yes, we have a very large parking lot and there is no parking fee for our guests.
0
Votes
Room Tips
"Upgrade to a suite."
Read review
"Rooms in the back are quiet though the sunrises fully upon the Windows."
Read review
"I had a higher floor and found it completely noise free and this Inn was full."
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"Go to a different hotel"
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