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I stayed in room 26 - room was very shabby the seat in front of the dressing table was dreadfully stained. The towels were awful - thin and grey. The bathroom door did not shut the remote control did not work. For the price I...More
We stayed because of a job interview in Staines and was made to feel so welcome from the minute we walked through the door. We were upgraded to a twin room which was ideal and it even had a river view. The next morning reception...More
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Stayed here on a work trip, and we received excellent service. The rooms were very spacious and clean. The food was delicious and there was a lovely atmosphere in the bar area. would recommend this hotel.
Stayed here with my partner for Thorpe park fright night in October. After a long day in the park we were really looking forward to going back to the hotel. Check in was easy and the staff were very friendly. When we got into the...More
Thank Lorna M
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 2 weeks ago
I am sorry that on this occasion you were disappointed with your stay at The Mercure Thames Lodge Hotel in Staines upon Thames. I treat all feedback with the utmost seriousness and I will look into your comments.
US$91 - US$167 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Non-Smoking Rooms ,
Number of rooms
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Response from PreacherKane | Reviewed this property |
Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful... More
Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful there.
I received pretty good service last time I was there, but can't recall any baggage storage service, but I'll happily believe they'll do something to accommodate you, even if it's popping your bags in your unmade room until you come to check in.
Definitely worth contacting them to find out.
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"Try to get a river view for a quieter room. (Stay in summertime for a nice view!!)"