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26/11/2017 27/11/2017
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    Mercure London Staines-upon-Thames Hotel

    Thames Street, Staines TW18 4SJ, England
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    26/11/2017 27/11/2017
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    US$109
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    Traveller (194)
    Room & Suite (60)
    Dining (7)
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    Overview
    • Excellent22%
    • Very good40%
    • Average21%
    • Poor11%
    • Terrible6%
    Travellers talk about
    “thorpe park” (120 reviews)
    “mini fridge” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Pets Allowed
    Wheelchair Access
    Conference Facilities
    Golf Course
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (737)
    There are newer reviews for Mercure London Staines-upon-Thames Hotel
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    11 - 15 of 673 reviews

    Reviewed 5 October 2017

    More

    Review collected in partnership with Accorhotels.com
    Thank ChasVI
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 2 weeks ago

    More

    Reviewed 4 October 2017

    well, the hotel is well placed in the city. not too far from train station, close to the Thames river. But it is noisy and you have to get a room in a quiet floor . The price of the hotel is quite expensive for...More

    Thank gilles h
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 2 weeks ago

    Dear Gilles h Sorry to hear that you were disappointed with your stay at The Mercure Thames Lodge Hotel. I’ll look into this matter for you. If you have five minutes, please give me a call to discuss. Kind regards, Eric-Enno Snel General Manager

    Reviewed 30 September 2017 via mobile

    The customer service was excellent and the hotel was lovely. Great views of the Thames. Breakfast was perfect, self service & a massive selection. Lovely bar with seating next to the river. Free parking available. Room was very clean, slightly warm but that was the...More

    Thank unhappycamper2222
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 2 October 2017

    Dear unhappycamper2222 Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at The Mercure Thames Lodge Hotel in Staines Upon Thames and look forward to welcoming you back again soon. Kind regards, Eric-Enno Snel General Manager

    Reviewed 29 September 2017 via mobile

    Stayed for few days during the London Design week, as it was easy to travel from here. (30min fast train to Waterloo) Hotel is nice and clean, Staff is friendly. Enjoyed the breakfast while looking at the river from the window in the restaurant. And...More

    Thank felicity343
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 2 October 2017

    Dear felicity343 Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves. I look forward to welcoming you back at The Mercure Thames Lodge Hotel in Staines upon Thames. Kind regards,...More

    Reviewed 23 September 2017

    Stayed her for 2 night over a weekend whilst attending a family wedding. It was chosen for its close proximity to the wedding venue. The public areas are tired at best but the rabbit warren corridors to the rooms are appalling. The carpets are filthy...More

    Thank jim1957457
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 27 September 2017

    Dear jim1957457 I am sorry that you were disappointed with your stay at The Mercure Thames Lodge hotel. I take your feedback fully on board and will discuss this with all the relevant parties to enhance the product. Please feel free to contact me to...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Dry Cleaning
    • Banquet Room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Golf Course
    Details
    • Price range
    • US$93 - US$168 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 88
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Priceline, Expedia, Travelocity, Booking.com, Hotels.com, Orbitz, Hotwire, Cancelon, TripOnline SA, HotelQuickly and Cheap Tickets so you can book your Mercure London Staines-upon-Thames Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Surrey >
    • Staines
    • Also Known As
    • Mercure Thames Lodge Staines Hotel Staines ,
    • Mercure Thames Hotel Staines ,
    • Accor Thames Hotel Staines
    Add Photo Photos
    Traveller (194)
    Room & Suite (60)
    Dining (7)
    Pool & Beach (5)
    Hotel & Grounds (134)
    Bathroom (10)
    Business Centre & Event Rooms (1)
    Nearby
    The Swan Hotel
    488 reviews
    .34 km away
     
    The Boleyn Hotel
    274 reviews
    .35 km away
     
    Travelodge Staines
    290 reviews
    .54 km away
     
    Sofitel London Heathrow
    11,729 reviews
    4.88 km away
     
    Nearby Restaurants
    Sushi Nara
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    Turtle Bay
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    .26 km away
    Momo Cafe
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    .28 km away
    Nostrano Lounge
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    .27 km away
    Nearby Attractions
    Staines Bridge
    78 reviews
    .39 km away
    Vue Staines Cinema
    198 reviews
    .37 km away
    Lino Statue
    60 reviews
    .30 km away
    Staines Railway Station
    96 reviews
    .56 km away
    Ask a question
    Questions & Answers
    Itsitaleigh
    17 October 2017|
    AnswerShow all 4 answers
    Response from gilles h | Reviewed this property |
    better call directly the Hotel,
    0
    Votes
    hnicholas69
    15 August 2017|
    AnswerShow all 2 answers
    Response from Mary G | Reviewed this property |
    Hi I do not think that will be a problem they have a room behind reception to store luggage
    1
    Vote
    hnicholas69
    15 August 2017|
    AnswerShow all 7 answers
    Response from PreacherKane | Reviewed this property |
    Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful... More
    0
    Votes
    Room Tips
    "Avoid or ask for a room in the extended part of the property."
    Read review
    "Don't stay here never again will I stay here"
    Read review
    "If you could get a quiet room on the river side of the building that may be better"
    Read review
    "choose the river side room"
    Read review
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