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Holiday Inn Express Suites Hamburg

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Holiday Inn Express Suites Hamburg
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220 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Reviewed 9 November 2014

Easy access to the New York Thruway. Great breakfast...Restaurants within minutes. Room clean and comfortable. Staff eager to help you can order from area restaurants. Movie theaters not too far. I would stay here again. In fact I have 28 times.

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1Thank r0bertpaulb
Clifton Park, New York
Reviewed 30 October 2014

From the staff to the accommodations. Very appreciative to the hospitality of the staff, from the minute we walked in to check out the next day. The GM and Front Desk staff were so kind. Very welcoming. I consider customer service #1 importance in traveling. Perfect for families, business traveler and teams.

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1Thank AML12065
Montreal, Canada
Reviewed 17 October 2014

very nice,breakfast great,room ok.but we went 7 guys for a football game and even if staft never told us to stop party.its more a family hotel. very nice anyway but high price for peoples who will go party in bar in the area and just go there to sleep

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Thank michelr007
Venice, Florida
Reviewed 26 September 2014

This hotel was the first of three Holiday Inn properties we stayed at for this trip and it turns out it was the nicest. It was clean, quiet and had a hot breakfast included in the daily rate. Just off the New York Turnpike it is only about 20 miles from Niagara Falls and was close to my business stop....

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1Thank George S
Reviewed 25 September 2014 via mobile

Hubby and I just stayed there for a night away after a Bills game a few days ago. The hotel was close to the stadium, very clean, not noisy, and our room was pretty spacious. Bed was comfy as well as the pillows. We even took a dip in the pool and that was clean too. Breakfast was decent for...

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2Thank Beckywags10
Rochester, NY
Reviewed 24 September 2014

I was staying there will participating the Quaker Arts Festival in Orchard Park--during the same time as the Bills home game! It was quiet!!!! I had a room at the end of the hall with a microwave and mini fridge and bar-type sink in the room. Very clean and comfortable. This is the 2nd time I have stayed there and...

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1Thank Catnip2
Toronto, Canada
Reviewed 24 September 2014

I always stay here when traveling to Buffalo to attend Bills games. The staff is extremely friendly, helpful and courteous. I have also lucked out every time in that upon arrival our hotel room is ready. I request an early check in and have been accommodated every time. I will always return here!

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Thank Carolyn B
Chicago, Illinois
Reviewed 16 September 2014

Was pleasantly surprised with this hotel. Stayed only one night- but wouldn't have minded staying longer! The staff was extremely friendly and helpful- even the maintenance worker was fixing an ice machine at midnight, when I asked him why he was working on it at that hour, he said it needs to be fixed right away for the guests... most...

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1Thank KevRitch
Syracuse, New York
Reviewed 16 September 2014

We had a nice stay here after the Bills game. Only problem is you can't see the sign from the road, so download directions before you go so you'll know where to turn off the main road. Also they advertise a whirlpool/jacuzzi in the swimming pool area, but it is just a couple of jets connected to the end of...

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Thank Howard G
IHGCare, Guest Relations Manager at Holiday Inn Express Suites Hamburg, responded to this review

Dear Howard G, Thank you for staying with us and providing us with your valuable feedback. It is always our goal to provide convenient and world class service to our guests. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into so our team can take actions accordingly....

Vandalia
Reviewed 13 September 2014

My wife and I recently stayed here. The room was clean, quiet, and showed the great care and pride the staff put into their work. The entire facility was spotless. Each staff member showed genuine concern asking if there was anything they could do to make your stay pleasant. The breakfast was better than I expected. It again was a...

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Helpful?
Thank Charles R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites features 84 quest rooms and suites, and is an interior corridor hotel conveniently located off I-90 at exit 57 in Hamburg, NY. This Hamburg, New York hotel is the ideal location for business and leisure travelers alike. This Hamburg hotel is situated just a short drive from Buffalo/Niagara tourist attractions, shopping malls, sporting venues, colleges and universities. Attractions include: America's Fair, Fairgrounds Gaming & Raceway, The Agri-Center, Ralph Wilson Stadium - Home to the Buffalo Bills, Downtown Buffalo / Canada, HSBC Arena - Home to the Buffalo Sabres and Buffalo Theatre/Nightlife District just to name a few.If you are planning a business or social function, we offer one meeting room accommodating up to 30 people. Let our professional sales staff plan and execute your function right down to the last detail.Additional hotel amenities include: Express Start breakfast bar, business center, high-speed Internet access, indoor heated pool, fitness room, dry-cleaning services and free parking. We look forward to your stay at the Holiday Inn Express Hotel & Suites where it is always our pleasure to serve you! ... more   less 

Additional Information about Holiday Inn Express Suites Hamburg

Address: 3565 Commerce Place, Hamburg, NY 14075
Region: United States > New York > Hamburg
Price Range: RM500 - RM736 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Suites Hamburg 2.5*
Number of rooms: 84
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Also Known As:
Holiday Inn Express Suites Hamburg Hotel Hamburg
Holiday Inn Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Suites Hamburg staff and other travellers.
3 questions
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Laurelton, Pennsylvania, United States
West Seneca, New York
over a year ago

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Questions? Get answers from Holiday Inn Express Suites Hamburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good property for smaller meetings and/or training sessions”
 of 5 bubbles lorit258, 15 Jan 2017 | Read review
“If you get room 402 make sure they fixed the door as I asked them to”
 of 5 bubbles r1manchester, 18 Oct 2016 | Read review
“Corner room was large, sun-filled, and quiet.”
 of 5 bubbles TheresaGEndicott_NY, 7 Sep 2016 | Read review
“We had a room at the FAR end of the lobby but the stairs were an fast and easy exit to load and unload our car.”
 of 5 bubbles MOCAGirl, 3 Sep 2016 | Read review
“Use GPS to find the hotel.”
 of 5 bubbles ABC123Ct, 6 Jun 2016 | Read review
5 of 5