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Super 8 Henrietta/Rochester Area

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Traveller (29)
Room & Suite (13)
Dining (1)
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Overview
  • Excellent22%
  • Very good43%
  • Average23%
  • Poor8%
  • Terrible4%
Travellers talk about
“bird feeders”(8 reviews)
“waffles”(37 reviews)
“room was clean”(40 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Room Service
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
Additional information
Offers from Super 8 Henrietta/Rochester Area
Special Offer: Save $8 off Per Night
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Offers from Super 8 Henrietta/Rochester Area
Special Offer: Save $8 off Per Night
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (831)
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Traveller rating
185
328
196
74
38
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185
328
196
74
38
Show reviews that mention
All reviewsbird feederswafflesroom was cleanbudget hoteljacuzzi suitevery pleasant staywould stay here againnothing fancyconvenient locationstaff was very friendly and helpfuldesk staffdecent hotelno frillseasy accessrochester areaoff the highwayking bed
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1 - 5 of 821 reviews
Reviewed 1 week ago via mobile

Our room was a mess. Not just dated but dirty. Blood or hopefully red wine stains next to the bed. Dust, nasty looking grout between tiles. Some sort of old party decoration taped to the ceiling. There was a jacuzzi in the room but I...More

Thank Brad E
Response from Marquis H, General Manager at Super 8 Henrietta/Rochester AreaResponded yesterday

Brad, We are deeply saddened to her that your most recent stay with us proved to be so negative. I can assure we take all the feedback we receive very seriously and obviously we not only fell short of your expectations but our own as...More

Hotel's Favourite
Reviewed 14 November 2017

Convenient location for overnight before visit to University of Rochester. Easy check-in, had a first floor room halfway down the hall, so was told about a convenient side entrance that was closer to my room. When I found that the coffee maker in the room...More

1  Thank gardenlover2012
Response from Marquis H, General Manager at Super 8 Henrietta/Rochester AreaResponded 19 November 2017

Thank you for your comments greatly appreciated! We hope you continue to stay with Super 8 next time you're in the Rochester market

Reviewed 1 week ago

Bathroom floor was dirty with garbage. Went to go to bed, sheets were dirty, crumbs, smudges and hairs from previous guest. GROSS!! Had to wait until someone came up to change sheets before going to sleep. Not offered another room or discount in the morning....More

Review collected in partnership with this hotel
Thank shedde926681
Response from Marquis H, General Manager at Super 8 Henrietta/Rochester AreaResponded 1 week ago

We are very sorry that your stay not only fell short of your expectations but ours as well. We do hope you reconsider and offer us another chance in the future, to deliver you the kind of stay you deserve as one of our honored...More

Reviewed 3 weeks ago

Last April 20 I stayed with my husband one night ... When I arrived, they charged me 50 dollars of deposit. I deposit that they never returned me because according to them I smoke in the room. They sent me by email a photo of...More

Thank santosloraine576
Response from Marquis H, Manager at Super 8 Henrietta/Rochester AreaResponded 2 weeks ago

We do apologize if you felt wronged. A $50 dollar security deposit is required at check in for all of our guests so that we my keep our facilities up to our high standards. Sufficient evidence was collected in your guest room to ascertain that...More

Reviewed 17 April 2018

For the price, the hotel was much nicer than I would have thought. Everyone was very friendly, the decor was nice, and everything was very clean. The only issue I had was the mattress was extremely hard and uncomfortable. It kind of felt like sleeping...More

Review collected in partnership with this hotel
Thank jgiann424823
Response from Marquis H, General Manager at Super 8 Henrietta/Rochester AreaResponded 4 weeks ago

Thank you so much for your feedback. We can't wait for you to return to stay with us again.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Breakfast included
Room Service
Self-Serve Laundry
Details
Price range
US$62 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Henrietta
#6 Business Hotel in Henrietta
Room types
Non-Smoking Rooms
Number of rooms
121
Reservation Options
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Hotwire, Orbitz, Priceline, getaroom.com and HotelQuickly so you can book your Super 8 Henrietta/Rochester Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Location
United States > New York > Finger Lakes > Henrietta
Also Known As
Super 8 Henrietta/Rochester Hotel Henrietta
Henrietta Super Eight
Henrietta Super 8
Super Eight Henrietta
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Traveller (29)
Room & Suite (13)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Chuck B
19 November 2017|
Answer
Response from gardenlover2012 | Reviewed this property |
You'll have to ask the hotel, not me..I am not usually gone by 7am myself I was going to an appointment at U of R right close by and didn't leave until10am.
0
Votes
Allison P
22 March 2017|
AnswerShow all 5 answers
Response from Tara S | Property representative |
A standard room, is a basic room with a king or 2 queens A superior room offers a wall hung tv for easier viewing A deluxe room has a microwave and mini refrigerator All rooms offer a tv, desk, phone, alarm clock, and... More
1
Vote
gonzalezs816169
30 August 2016|
AnswerShow all 2 answers
Response from Jason M | Property representative |
Extended Stay America hotel does weekly rates.
0
Votes
Room Tips
"Quiet room at the end of the hall"
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"The rooms in the back, away from the road, are very quiet"
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"If your a non-smoker, request a room far away from smoking rooms"
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"First floor rooms near the side entrance stair case would be a good option."
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