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    Best Western Rochester Marketplace Inn

    940 Jefferson Rd, Henrietta, NY 14623
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    08/10/2017 09/10/2017
    US$102
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    Traveller (29)
    Room & Suite (23)
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    Overview
    • Excellent31%
    • Very good34%
    • Average20%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “cookies” (22 reviews)
    “yogurt” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Airport Transportation
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Rochester Marketplace Inn
    Special Offer: BOOK DIRECT AND SAVE
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    Rooms
    8 Oct9 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (411)
    There are newer reviews for Best Western Rochester Marketplace Inn
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    11 - 15 of 396 reviews

    Reviewed 6 August 2017

    Booked a room for a weekend stay via the airline site and received a confirmation number so I had confidence that the room would be available, which it was. Review would have excellent but no rooms were available 90 minutes after the designated 3 p.m....More

    Thank VegasPokey
    Management response:Responded 9 August 2017

    Thank you so much for taking the time out to share your experience with us and leaving a rating. We apologize that it took a while to get checked in, as we were sold out the previous night. Unfortunately due to our arrangements with third...More

    Reviewed 3 August 2017

    The hotel was great for our needs and was located in a good location. Amanda, a front desk staff person, was awesome! She was knowledgeable and friendly. There was a great BBQ restaurant within walking distance.

    Review collected in partnership with Best Western
    Thank Alaynna K
    Management response:Responded 7 August 2017

    Thank you so much for your review and feedback! We are so happy to see that you enjoyed your stay and that Amanda was able to take care of you. Please come back and see us again soon!

    Reviewed 1 August 2017

    We had driven for 4 hour and Amanda at check-in was absolutely fantastic.She checked us in efficiently and even made some cookies for us which is not usual on the weekend. Her bubbly personality and friendly service is an asset to this hotel. The room...More

    Review collected in partnership with Best Western
    Thank kennethmS5750QZ
    Management response:Responded 3 August 2017

    Kenneth, Thank you so much for your feedback and 5/5 review! We are so pleased to see that you enjoyed your stay with us. Your kind words will be relayed to Amanda, I can assure you, we appreciate all of her hard work. We certainly...More

    Reviewed 1 August 2017

    Really enjoyed the check in procedure. My room was very clean and bed was so comfortable. I went out on the town till 1am. Was very disappointed when I came back and there were no parking spaces near my room. Not very safe for a...More

    Thank Joy W
    Management response:Responded 2 August 2017

    Joy, Thank you so much for your review and feedback! We are so pleased to see that you enjoyed your stay with us overall. I do apologize about the parking situation when you returned late. On sold out nights it can be more difficult the...More

    Reviewed 1 August 2017

    Hotel room needs updating bathroom very small and need of major updating caulking come off could offer more choices if breakfast items like egg choices meat choices staff was very nice and friendly hotel close to shopping

    Review collected in partnership with Best Western
    Thank TINA M
    Management response:Responded 2 August 2017

    Tina, Thank you so much for your review and feedback. We are always rotating our breakfast options, so we certainly hope you stop by to see what we have next! Dom Davis

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$84 - US$123 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Henrietta
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Best Western, Priceline, Travelocity, TripOnline SA, Orbitz, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Rochester Marketplace Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Best Western Marketplace Hotel Rochester ,
    • Best Western Rochester ,
    • Rochester Best Western
    Add Photo Photos
    Traveller (29)
    Room & Suite (23)
    Dining (5)
    Hotel & Grounds (13)
    Bathroom (6)
    Business Centre & Event Rooms (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    mkim5473
    19 October 2016|
    AnswerShow all 5 answers
    Response from Lynn R | Property representative |
    Hello, Unfortunately we do not.
    0
    Votes
    Denise23
    29 August 2014|
    AnswerShow all 5 answers
    Response from BestWesternHotels | Property representative |
    Hi, at this time we do not allow pets at our hotel (service animals are an exception). Thank you.
    0
    Votes
    Room Tips
    "Choose 2nd/3rd floor since 1st floor is close to the dining room & could get noisy"
    Read review
    "We had a second floor room - no issues"
    Read review
    "Perhaps rooms away from main road, Rt 252 or Jefferson Road would be quieter"
    Read review
    "324... faces the parking lot and street but there was no traffic noise during the night."
    Read review
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