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Homewood Suites by Hilton Rochester / Henrietta

HomewoodUS$129*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$129*
US$129*
US$129*
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Homewood Suites by Hilton Rochester \/ Henrietta
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459 Reviews from our TripAdvisor Community

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Showing 457: English reviews
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CT
Reviewed 3 days ago NEW

Overall a great stay....great accommodations for us as well as our dog, the location is off the path of most food places which was different for us on this visit but it's still a brief drive to the local strip mall/food eateries...sorry the Cracker Barrel is not a great food place for most of us. I still can't believe after...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Rich S
Rochester, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Using the Hilton Mobile App made my reservations the easy. I was able to check in early and request a late check out with no problem. Staff was friendly and helpful. My room was comfortable and quiet. I had a good nights rest.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank veronicaa71
About Hotel's Favourite Review
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

veronicaa71, Thank you for taking the time to share your thoughts about your stay. We're glad to hear you enjoyed yourself here. We hope to welcome you back soon! Thanks again! Matt Clark Assistant General Manager

East Tawas, Michigan
Reviewed 4 days ago NEW

I really like the hotel. The staff were always happy to help and always friendly. The only issue I had was the TV reception, which was horrid. I would refer to friends and stay here again. Lovely staff, which in my opinion makes a great deal of difference to any hotel stay.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank loislang
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

loislang, Thank you for sharing your thoughts about your stay. We're glad to hear you had an enjoyable stay while you were here. Our apologies for the TV service issue. We are still nailing down service issues with our provider. We appreciate your patience and understanding of this situation. We hope to welcome you back again soon! Thanks again! Matt...

Madison, Connecticut
Reviewed 5 days ago NEW

Average hotel, could really use an update. Beds and pillows were comfy and staff was very helpful. Location ok. Amenities were plentiful, such as free breakfast, pool, patio with BBQ, full kitchen and living room area.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 699tonyak
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

699tonyak, Thanks for sharing your thoughts about your stay. We're glad to hear you enjoyed yourself. We agree we need an update and are in the final planning stages for one this fall. We hope to welcome you back to see all the wonderful things were doing this fall! Thanks again! Matt Clark Assistant General Manager

Montreal, Canada
Reviewed 1 week ago

2 day stay for family reasons. The first night I didn't want to seek out a restaurant. Discovered the evening offerings. Relaxed with some wine in a comfy chair, had a light meal and really appreciated the fresh salad. Love the room set up.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Sheila F
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Sheila F, Thanks for sharing your thoughts about your stay! We very glad to hear you felt at home while you were here. We hope to welcome you back again soon to Homewood Henrietta! Thanks again! Matt Clark Assistant General Manager

Hershey, Pennsylvania
Reviewed 1 week ago

The property needs to be refurbished. My room was not clean. The sheets felt dirty although they were probably washed properly. This was not a great experience. There was also a dog barking a few rooms down!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank donsB8396VS
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

donsB8396VS, Thanks for sharing your thoughts. We're sorry if you felt your room wasn't up to standards. We'd love to know what specific issues you came across and what gave you the impression that your sheets "felt dirty". We are a pet friendly hotel, so dogs barking can happen, but when notified, our staff is more than willing to contact...

Reviewed 1 week ago

This is a very nice place to stay in Rochester, easy to get to and from the airport. I always stay here when I am in town. Close to a lot of good eating places and shopping. This is a very clean and nice motel to stay at!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Y6582EV
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Y6582EV, Thank you for sharing your thoughts about your stays and the property. We're glad to hear you enjoy staying with us and experiencing what we have to offer. We hope to welcome you back again soon! Matt Clark Assistant General Manager

Reviewed 2 weeks ago

Great suite - well equipped, large, comfortable and clean. Lots of space for us all. Very friendly staff . Breakfast is a delight for the kids and they love the pool too. The gym is small but more than adequate Great little weekend get away - and always lots to do and in the Rochester area.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 45naz
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

45naz, Thank you for sharing your thoughts with regards to your stay. It makes us all happy to hear that you and your kids enjoyed yourselves. We hope to welcome you back again very soon! Thanks again! Matt Clark Assistant General Manager

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

Nice suite style hotel. Close to stores, highways. Cracker Barrel restaurant within walking distance. Ample area to walk dogs away from busy roads. Have stayed here two different times and will again.

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Helpful?
Thank sheri562
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

sheri562, Thank you for your comments about your stay. We're happy to hear you enjoyed yourself. We hope to welcome you back again very soon! Thanks again! Matt Clark Assistant General Manager

York
Reviewed 3 weeks ago

As a Diamond member, I am shocked at what I have experienced in 3 days of my 5 night stay. I was not given my recognition gift upon check in. I had to ask if this location honored the Hilton policy. I was then given the recognition gift. The room condition is not acceptable and does not meet Hilton standards....

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Helpful?
Thank Gerard C
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Mr. Colotti, I apologize for the issues you have reported. I have had maintenance and housekeeping managers address the issues in your room. Please don't hesitate to notify myself or the General Manager if you need anything further with these matters. As for your Honors gift, your My Way preferences are not currently setup for Homewood Suites. I'd be happy...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our cozy all-suite hotel in Rochester, New York. Enjoy complimentary breakfast each morning and spend the evening with us Monday through Thursday for the evening reception. Each suite has a fully equipped kitchen with a full size refrigerator, stove top and plate-ware to make you feel at home. Stay connected with friends and family with complimentary internet access. Located only six miles from the airport, our hotel is in an ideal location for easy travels. We are pet friendly (non refundable $75.00 pet fee). ... more   less 

Additional Information about Homewood Suites by Hilton Rochester / Henrietta

Address: 2095 Hylan Drive, Henrietta, NY 14623-4219
Region: United States > New York > Finger Lakes > Henrietta
Price Range: RM515 - RM1,150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Rochester / Henrietta 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Rochester / Henrietta Hotel Rochester
Hilton Rochester
Homewood Rochester
Homewood Suites Rochester Henrietta
Rochester Homewood Suites
Hotel Style:
#3 Family Hotel in Henrietta
#5 Business Hotel in Henrietta
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Rochester / Henrietta staff and other travellers.
5 questions
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Bethel, Alaska
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Questions? Get answers from Homewood Suites by Hilton Rochester / Henrietta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Room 120 because you will hear the second floor flushing toilets all night”
billl187, 25 Mar 2017 | Read review
“It is not Handicaped friendly, the large rooms are too far from Elevator.”
569lindyw, 20 Mar 2017 | Read review
“My room was very far from the elevator.”
rebeccak259, 1 Nov 2016 | Read review
“seem quiet everywhere.”
wineluvr, 3 Sep 2016 | Read review
“Even my room on the highway side of the hotel was quiet...”
L0VE-TRAVEL-17, 10 May 2016 | Read review
5 of 5
Homewood
US$129* /night
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Prices are for 1 room, 2 adults
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