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All reviewsstrong hospitalwest winglifeguard on dutyexercise equipmentmini fridgeindoor poolcomfortable roomsfloor roomworked finecheck in was quickfront desk stafflots of parkingnys thruwayhot tublow priceshower headconvenient location
It was a good place to stay if you didn't get a fire alarm in the middle of the night.
It happened twice while we stayed in one week. Maybe we are the lucky one.
There was no apologies or refund when we checked out....More
We came to the area to visit family and based on the way the RIT Inn and Conference Center presented itself online, this seemed like a good place to stay. It is not. Immediately upon entry the smell was overwhelmingly unpleasant - q stale, cheesy...More
If you like the 70’s , this is the place for you!
It’s a wrinkled and sad place. Booked from Hotwire as a 3 1/2 stars, it’s not even close . Wish I had booked the Microtel, it was in the 21st century .
I have stayed at this hotel in the past. The staff is friendly and accommodating to the gaggle of girls that came with us for a soccer tournament. It is a bit older feeling and we had some parents complain of musty smells. The Courtyard...More
Thank Amanda S
Response from jmeapt, Managing Director at RIT Inn & Conference CenterResponded 12 June 2018
Thank you very much for your review. We greatly appreciate your feedback.
The facility continues to receive upgrades. We just recently completed a full renovation of our Executive Floor. Plans are ongoing for additional renovations and upgrades. We are glad the you and the "gaggle...More
Asked for extra pillows and towels and was told they would be there shortly but the front desk lied and they were over booked and we never received anything , asked again and they sent us 2 old lumpy pillows . Bar was.outdated and bartender...More
Thank Debra C
Response from jmeapt, General Manager at RIT Inn & Conference CenterResponded 12 June 2018
We are sorry that your experience is not what most of our guests experience. We are reviewing the details of the evening to try to understand why your experience was sub-standard. It is our goal to exceed every guests experience and clearly hear it sounds...More