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Red Roof Inn Rochester Henrietta

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Red Roof Inn Rochester Henrietta
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242 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Rochester Henrietta
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Showing 237: English reviews
Buffalo, New York
Reviewed 29 May 2015 via mobile

Stayed here for one night while in town for work. Pros: The staff. As I was a female traveling alone, the girl at the front desk placed me in a second floor room in clear view of the lobby, which was very considerate of her and made me feel safe. Also, the man behind the desk with the tattoos at...

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Helpful?
1Thank Allison S
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

I want to thank you for staying with us and posting a review about your stay. Thank you for mentioning our great staff, large rooms, and comfortable beds. We pride ourselves on giving our guests the best value for their hard earned money. I am very sorry however about the cleanliness issues you encountered in your room. I will make...

Reviewed 21 May 2015 via mobile

After having had a very bad experience at the Days Inn down the road we went to Red Roof Inn and was pleasantly surprised to find an extremely clean and well maintained room here. Everything was it should be. Coffee, hot water, good air conditioner, nice big TV, cozy bed, clean bathroom, clean sheets, clean floors, and it smelled great....

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Helpful?
Thank seeetpea2468
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for staying with us and taking the time to write a review about your stay. We want to thank you for mentioning our clean and comfortable rooms. We are very sorry you had an issue with a neighboring hotel. We are so happy that you were able to find what you were looking for out our hotel and...

Canada
Reviewed 20 May 2015 via mobile

I stayed for one night. The room (on 2nd floor) looked clean to me. I didn't have any negative experiences using the room. Also, I didn't have any problems with wifi. What I don't like: the smell when I walked up the stairs What I like: it's closer to 390.

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Helpful?
Thank BlossomJJ
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for staying with us and writing a review about your experience. I appreciate you mentioning your clean room, great location off the 390, and our good wifi. I am sorry that there was a foul smell when you were walking to your room. I will make sure to have my staff check into what might be causing that....

parker, co
Reviewed 15 May 2015

Let's start off mentioning this is a budget hotel and I got a great rate! I booked an ADA Superior King. Front desk staff were great, but the housekeeping could use some training. Bathroom walls were covered in pee spots (photo), some red substance in soap dish (photo, not putting my soap there!), only one trash can in the room...

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Helpful?
Thank kingof0
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for staying with us and taking the opportunity to write a review about your stay. I appreciate you mentioning our great staff and our great rate. I am sorry that they were a few issues with your room. I will make sure to share your comments with my maintenance employee so the tub drain can be fixed right...

Luna Pier, Michigan
Reviewed 7 May 2015

Another night out on a business trip. This hotel had all the basics, minus a hair dryer, but I'm not taking points off for that since I don't really need one. The room had been recently updated, linens were clean, staff was friendly. The bathroom could have used a bit of updating; you could still tell that someone had smoked...

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Helpful?
Thank Megan N
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for staying with us and posting a review about your stay with us. We appreciate you mentioning our clean rooms and our friendly staff. Although not all of our rooms have hairdryers in them we do have them available at the front desk upon request. I am sorry that your bathroom had a hint of smoke smell. We...

Massachusetts
Reviewed 24 April 2015 via mobile

We loved the front desk. The decor is super modern now and nice, but... There were cobwebs behind the bathroom door, pink waxy stuff on the bathroom floor, and our sheets looked used... The surface counter near the bed had bits of something on it, and the bed also we had to "dust off" before opening. The price is excellent,...

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Helpful?
Thank Babuszka
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for staying with us and taking the time to write a review about your experience at our hotel. We appreciate you mentioning our affordable price, great staff, and good coffee. I am however very sorry for the cleanliness of your room upon check in. At Red Roof Inn we strive to ensure that each of our guests has...

Hershey, Pennsylvania
Reviewed 21 April 2015

Coming into Rochester late Sunday with an early Monday departure, I needed clean, comfortable and economical. Enter the Red Roof, well located just off I-390 and the NY Thruway (and right next to a Tim Horton's, which got Monday off to a good start). A friendly desk clerk checked me in quickly and efficiently, and the bed was comfortable and...

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Helpful?
Thank Tom M
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for staying with us and taking the time to write a review about your stay. We appreciate you mentioning our clean, comfortable, and economical rooms along with our friendly staff and great location. We are so glad that you found our hotel fit your needs for your quick overnight stay. Once again thank you for staying with us...

Reviewed 12 April 2015 via mobile

This hotel was not at all a bad experience. I enjoyed the stay. the room was well done and pretty clean. However I will say the heating and ac unit looked as if it was beaten savegly. The uniT was severely cracked and hanging off the wall in spots. The thermostat barely worked anymore. There were also a few spots...

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Helpful?
1Thank ibuddy
PamPeri, Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for staying with us and taking the time to write a review about your stay with us. We appreciate you mentioning our good price, overall cleanliness, and the good stay you had. I will be sure to share your comments with my staff about the few areas of concern you had. We strive to ensure each of our...

Maine
Reviewed 19 March 2015

It's no secret: Red Roofs are our favorite, because they are so welcoming to the dogs. This one wasn't our best experience on this particular night, but granted, we did arrive in the middle of a snowstorm, so the staff was likely a bit stressed out. So even though people were a smidge cranky, the room was warm and clean...

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Thank WeTakeOurDogs
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for staying with us and writing a review about your experience. We appreciate you being and your dog being loyal Red Roof Inn guests. We are glad your room was nice and warm for your arrival during the snowstorm. Thank you for mentioning our clean rooms and our great price. I am sorry that you did not receive...

Frankfurt, Germany
Reviewed 19 March 2015

I had a comfortable stay in a clean Hotel. Christian at the front desk was very friendly and helpfull. The Hotel is a 10 min/25$taxi ride from the airport away and there are a few diners around so you can get something to eat even if you arrive late in the night. Absolutely worth the money.

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Helpful?
Thank Isa2608
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for staying with us and taking the time to write a review about your stay. We appreciate you mention our clean rooms, good location and friendly staff. I will make sure Christian reads your review. Our employees work hard to provide a great experience for each of our guests. It is very rewarding for our staff to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Rochester Henrietta

Address: 4820 W Henrietta Rd, Henrietta, NY 14467-9357
Region: United States > New York > Finger Lakes > Henrietta
Price Range: RM222 - RM288 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Rochester Henrietta 2*
Number of rooms: 1
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Also Known As:
Red Roof Inn Rochester Henrietta Hotel Henrietta
Red Roof Inn Henrietta
Henrietta Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Rochester Henrietta staff and other travellers.
2 questions
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Wellsboro, Pennsylvania, United States
over a year ago

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Questions? Get answers from Red Roof Inn Rochester Henrietta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For the most quiet rooms, ask for a room in the back (away from the road)”
 of 5 bubbles JonS689, 18 Nov 2016 | Read review
“Rooms on the back are away from the Interstate highway.”
 of 5 bubbles joesA5112CI, 23 Sep 2016 | Read review
“Second floor if you don't like someone above you.”
 of 5 bubbles zaliwa, 30 Aug 2016 | Read review
“Don't believe there is an elevator so best to reserve a first floor room well in advance”
 of 5 bubbles Cottonhead, 26 Jul 2016 | Read review
“first floor; outside entries to rooms; no hallways or elevator to 2nd floor”
 of 5 bubbles 220JanetM, 9 Jul 2016 | Read review
5 of 5
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