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Home2 Suites by Hilton Rochester Henrietta

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Traveller (77)
Room & Suite (49)
Dining (8)
Overview
  • Excellent63%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“free laundry”(12 reviews)
“new concept”(6 reviews)
“pocket door”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Home2 Suites by Hilton Rochester Henrietta
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Home2 Suites by Hilton Rochester Henrietta
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (600)
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595 results
Traveller rating
359
152
53
21
10
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LanguageEnglish
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359
152
53
21
10
Show reviews that mention
All reviewsfree laundrynew conceptpocket doorshampoo and body washsmall kitchenettecharging stationfull size fridgeroom was spaciousbusiness travelerthin wallswork spacehome away from homean extended stayoatmealwalk in showerfire pitlots of restaurants
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1 - 5 of 595 reviews
Reviewed 1 week ago

Hotel is one of the first Home 2’s. While it is nice they allow pets, if isn’t nice to see many pet stains on the carpet. I would hope they could at least used a small carpet shampoo machine or some type of carpet cleaner...More

Review collected in partnership with Home2 Suites by Hilton
Thank Sandy K
Response from Lynn R, Manager at Home2 Suites by Hilton Rochester HenriettaResponded 6 days ago

Hello Sandy K! Thank you for taking the time to review our hotel. As we do make every effort to provide a clean and comfortable stay for all our guests, sometimes we do not get to all of the concerns in a timely manner. We...More

Hotel's Favourite
Reviewed 16 January 2018 via mobile

First time staying at this brand and for sure won't be the last.friendly staff huge room very clean.only stayed 2 nights but sure would choose this place to live is If I was working in area for an extended time.pool and gym was great breakfast...More

Thank B23sto
Response from Lynn R, Manager at Home2 Suites by Hilton Rochester HenriettaResponded 17 January 2018

Hello B23sto! Thank you for taking the time to review the Home2 Rochester! We are delighted you enjoyed your first time with our brand. I am happy to hear we will be able to welcome you back soon! Warm Regards,

Reviewed 1 week ago

We stayed at this hotel (all five of us) for a hockey tournament. The rooms were spacious, well-designed, clean and well-appointed. The hotel was clean, in a great location with many restaurants and services nearby. Staff were friendly and helpful. Breakfast was great!

Review collected in partnership with Home2 Suites by Hilton
Thank eileenbrandt
Response from Lynn R, General Manager at Home2 Suites by Hilton Rochester HenriettaResponded 1 week ago

Hello eileenbrandt! Thank you for taking the time to review our Home2! We are do happy to hear you enjoyed your time with us and felt at Home. We do hope to see you again! Warm Regards,

Reviewed 1 week ago

Stayed here on college search trip - hotel was bright, clean, and great for a parent and teen. Liked the recycling bin in the room! Fridge was roomy and cold. Microwave good for bringing home Wegmans.

Review collected in partnership with Home2 Suites by Hilton
Thank abrand04
Response from Lynn R, Manager at Home2 Suites by Hilton Rochester HenriettaResponded 1 week ago

Hello arbrand04! Thank you for taking the time to review the Home2 Suites Rochester! We are delighted your time with us was enjoyable and our room set up worked for your family. We do hope to see you again! Cheers!

Reviewed 2 weeks ago

We like this hotel but had a better experience the first time . They forgot to freshen our room on a scheduled day..restock coffee..etc. and the staff could have been more helpful. Overall I would stay here again but would appreciate attention to these issues.More

Review collected in partnership with Home2 Suites by Hilton
Thank dljcowell
Response from Lynn R, General Manager at Home2 Suites by Hilton Rochester HenriettaResponded 2 weeks ago

Hello dljcowell! Thank you for taking the time to review our hotel. I do apologize we did not meet your expectations during your stay. Please know we will look into this to ensure this was an isolated issue. We do hope to see you again....More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$122 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (77)
Room & Suite (49)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Donald O
10 October 2016|
AnswerShow all 3 answers
Response from Home2SuitesManager | Property representative |
Dear Donald O, We do have a shuttle service at the hotel, unfortunately we only go to the airport. We will certainly arrange a cab for you though, just stop by the desk or give us a call! Sincerely, Mitch DeMeyer General... More
0
Votes
Angela D
14 July 2016|
AnswerShow all 5 answers
Response from Home2SuitesManager | Property representative |
Dear Angela D, Thank you for your question! We try our hardest to keep our pets on either the first or second floor/ We do this for 2 reasons- 1. For the ease of the pet to get outside quickly and 2.to keep the rest of the... More
1
Vote
Room Tips
"My room was on a main street, but no issues with street noise."
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"End rooms are bigger then normal so if you want more space I recommend asking for an end room!"
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"rooms away from Jefferson Ave would be better."
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"Rooms on the back side (away from the road) are probably quieter."
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