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Residence Inn Rochester Henrietta

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Residence Inn Rochester Henrietta
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223 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Rochester, Vermont
Reviewed 5 days ago NEW

Our suite was attractive and comfortable. It was large, with a living room/kitchen and a bedroom with two queen beds. Employee Marcia was warm, helpful, and welcoming when we arrived in the evening, and employee Kelly was similarly warm, helpful, and friendly when we departed. The view is nothing to write home about -- parking lot and highway -- but...

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Helpful?
Thank Mountaintoppers
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

We are glad that you enjoyed your stay with us. We are very proud of our new hotel and I am glad that Marcia made your stay that much better. Look forward to seeing you again.

Reviewed 1 week ago

We had stayed at this property 5 years ago and were happy with it some returned for. family get together. We didn't recognize the place it had been totally remodeled and modernized.Staff was very good and friendly. While we were there a girls hockey team checked in and in their excellent on the elevator they were jumping up and down....

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Helpful?
Thank Trish A
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

We are so glad that you enjoyed the new hotel and the differences are like night and day. I wish you would had a less eventful experience with the elevator but we do try to make sure that the safety of our guests is of the utmost concern. We hope to see you again.

Hamilton, Canada
Reviewed 2 weeks ago

Friendly staff Good free wifi Comfortable and clean room Excellent gym, new equipment good selection of equipment (rower, elliptical, treadmills +, bike with TV, weights, balls) Nice pool but no hot tub Excellent complimentary hot breakfast ‎selection 24 hr coffee bar

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Thank HojasRojas
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Hojasrojas thank you fro taking the time to share your experience with us. We are glad that you had such a great stay and hope that you will visit us again.

Greenwood Village, Colorado
Reviewed 3 weeks ago via mobile

The suite layout with a separate bedroom from the living room and kitchenette is nice. The rooms are large and clean. The free breakfast with eggs, waffles, cereal, etc is very good and the staff is very friendly.

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Helpful?
Thank jerry z
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

JerryZ thank you so much for staying with us. We are glad that you had such a pleasant stay and that you were able to experience our different amenities. We hope to see you soon.

St. Barthelemy
Reviewed 4 weeks ago via mobile

Completely new hotel with amazing fitness center and pool. Front desk is awesome! Rooms clean and modern. Very pleased! Close to restaurants and easy to find off the highway. Book early since it is very popular hotel and probably the nicest in the area.

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Helpful?
Thank islandmap
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Thank you for staying with us. We are so glad that you enjoyed our new hotel-it is quite a change from before and we are so excited. I truly hope that you will visit us again.

Rochester, New York
Reviewed 12 December 2016

My family traveled from Canada to see a show in Rochester and we booked 2 one-bedroom suites (I joined them with my 3 children). So 9 people in total among 2 rooms - 5 of whom are children 11 and under. There aren't many connecting rooms at this property, but we were right next door to each other. The stay...

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Thank jasminbaron
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

jasminbaron, we are so happy that you enjoyed our new hotel and that you had such a great time. More importantly, we are glad that the children were able to enjoy the hotel and partake in the pool. We hope to see you again.

Cleveland, Ohio
Reviewed 24 November 2016 via mobile

This is one of the best residence inns we have stayed in. They closed the old hotel and built a brand new one behind it. I love the decor and floorplan for our one bedroom. The front desk and hospitality were friendly. I love the air scent that was pumped through the vents too. Cleanliness was on par as the...

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Thank needlottery
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Thank you for taking the time to share your comments. We are glad that you had such a great experience at the hotel and look forward to seeing you again.

Hadley, New York
Reviewed 14 November 2016

My wife booked this room. She book a suite because there was going to be 6 of us. The manager upgraded our suit to the 2 bedroom suite because my Mother-in-law is handicapped and was going to be with us. Our room was on the ground floor and close to the exit. Check-in was super easy and the desk receptionist...

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Helpful?
Thank Donald C
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Donald C. thank you for sharing your comments with us. We are glad that you had a good time during your stay and that the room fit your needs. We hope to see you again.

Clearwater, Florida
Reviewed 13 November 2016

The desk folks are just great. They remember you and visit. Just can't say enough about how great they are. Breakfast lady was great too, very friendly and she does a great job. Breakfast was very good and a little variety each day. We stayed a week so things can get old if it is always the same. Room, brand...

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Helpful?
Thank Gena C
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Gena C. thank you so much for taking the time to share your experience with us. We do have a great staff on property and I am glad that you were able to enjoy your stay with us. We look forward to seeing you again.

Reviewed 3 November 2016 via mobile

Lovely staff, really nice rooms and great breakfast and dinner. So very pleased with this stay. Highly recommend to others in the area. Ideal if visiting a student at RIT. From my over 80 father to my 13 old year twins to my mini schnoodle we were pleased with the visit.

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Helpful?
Thank Marie M
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Marie M we are glad that you had such a great experience ta the hotel. We hope that you will stay with us again.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service

Additional Information about Residence Inn Rochester Henrietta

Address: 1300 Jefferson Rd, Henrietta, NY 14623-3197
Region: United States > New York > Finger Lakes > Henrietta
Price Range: RM639 - RM839 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Rochester Henrietta 3*
Number of rooms: 116
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Also Known As:
Residence Inn Rochester Hotel Rochester
Rochester Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Rochester Henrietta staff and other travellers.
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Questions? Get answers from Residence Inn Rochester Henrietta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All goodwill seemed to be quiet.”
 of 5 bubbles 397TrishA, 8 Jan 2017 | Read review
“All the rooms are great - I stayed in the 2 bedroom suite initially and now I stayed at the studio King and both rooms were super spacious!”
 of 5 bubbles lchum2015, 31 Oct 2016 | Read review
“ask to be in the Tower. Join the Marriott Rewards Programme”
 of 5 bubbles johnandmarty, 17 Oct 2016 | Read review
“4th floor was very quiet!”
 of 5 bubbles CouponVinny, 4 Oct 2016 | Read review
“Ask questions regarding your stay prior to booking”
 of 5 bubbles Traysii, 27 Aug 2016 | Read review
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