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Residence Inn Rochester Henrietta

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Residence Inn Rochester Henrietta
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230 Reviews from our TripAdvisor Community

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Showing 229: English reviews
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Reviewed 5 days ago NEWvia mobile

We visit Rochester once a year as a family and really enjoy it. This by far was the best hotel we've stayed at in Rochester. The hotel was very clean and the staff very friendly. Everything was in working order and I really liked how modern it was. I would agree with the other reviewer who mentioned the bedroom was...

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Helpful?
Thank Mscott74
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Thank you for allowing us to be your hotel of choice. We truly look forward to seeing you again.

Toronto
Reviewed 1 week ago via mobile

We visit Rochester a couple of times a year to go to the Strong Museum and this hotel was a great find. The hotel is clean and contemporary, the staff are friendly and helpful, and the gratis breakfast/light dinner/cocktails is a nice bonus. We were somewhat snowed in for a couple of days but never felt trapped. If you do...

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Thank TorontoANTo
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Thank you very much for staying with us during these difficult times. We are so glad that you enjoyed the hotel and we will most definitely look at those areas you mentioned. We are always looking for feedback in order to improve and this truly helps. We hope to see you soon.

Pittsburgh, Pennsylvania
Reviewed 4 weeks ago

This hotel is very nice. It's modern & appears to be fairly new/recently renovated. This hotel was difficult to get in and out of (off a major highway). Breakfast was included. Rooms were clean & comfortable. Front desk staff was professional & efficient.

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Helpful?
Thank angelaS1067JK
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Thank you very much for staying with us. We are only 1 year old and are very proud of our new hotel-thank you for enjoying it with us.

Mississauga, Canada
Reviewed 9 February 2017

We arrived on a Tuesday and were pleasantly surprised to discover a light dinner was included. Apparently there are days of the week were they offer a free dinner. Place is fantastic! It is like going to an actual condo all ready to go with a full kitchen. The hotel should come and decorate my real home. I would love...

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Helpful?
Thank HK-Dragon
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

We are so glad that you were able to enjoy our evening Mix and our great breakfast the following day. Thank you so much for staying with us and we hope to see you again.

Reviewed 29 January 2017 via mobile

There is no doubt that this hotel truly cares about the guests and wants you to enjoy your time here. So, to start off, we will talk about Marcia. I didn't even step through the door before I was greeted by a warm and welcoming smile. She was great to talk to and did a great job with being the...

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Helpful?
Thank JJ M
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

We can not thank you enough for all your kind words and for staying with us. I am very proud to know that Marsha and the staff made you feel at home during your stay with us-we understand how difficult it is to be away from family. Moreover, we are so glad that the hotel had everything you needed during...

Ottawa, Canada
Reviewed 24 January 2017

Stayed 3 nights in this hotel. Spacious rooms and common areas. Can easily sleep 5 to 6 comfortably. Full sized fridge and microwave. No oven but didn't really miss it. Quiet hotel, even with a hockey team booked. Night front desk staff (female) was friendly, patient and fabulous; wish I knew her name to single her out - she always...

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Thank Lisa M
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Lisa M. we are glad that you enjoyed your stay and were able to experience all the hotel had to offer. I will most definitely share your kind words with the overnight staff. Again thank you for staying with us!!

Ottawa
Reviewed 20 January 2017 via mobile

Great way to spend 3 nights, not cheap, but almost a home away from home. The newly renovate and constructed wing had us with enough space for a family if 5 to sleep well, eat our own meals in the unit with our own kitchen and host friends in the living room, which were all so nicely decorated. Had everything...

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Thank OttawaTwinsMama
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

We are so glad that you and the group enjoyed the hotel. The pool is most definitely a hit with many of our young travelers. We hope to see you again soon.

Rochester, Vermont
Reviewed 13 January 2017

Our suite was attractive and comfortable. It was large, with a living room/kitchen and a bedroom with two queen beds. Employee Marcia was warm, helpful, and welcoming when we arrived in the evening, and employee Kelly was similarly warm, helpful, and friendly when we departed. The view is nothing to write home about -- parking lot and highway -- but...

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Thank Mountaintoppers
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

We are glad that you enjoyed your stay with us. We are very proud of our new hotel and I am glad that Marcia made your stay that much better. Look forward to seeing you again.

Grand Blanc, Michigan
Reviewed 8 January 2017

We had stayed at this property 5 years ago and were happy with it some returned for. family get together. We didn't recognize the place it had been totally remodeled and modernized.Staff was very good and friendly. While we were there a girls hockey team checked in and in their excellent on the elevator they were jumping up and down....

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1Thank Trish A
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

We are so glad that you enjoyed the new hotel and the differences are like night and day. I wish you would had a less eventful experience with the elevator but we do try to make sure that the safety of our guests is of the utmost concern. We hope to see you again.

Hamilton, Canada
Reviewed 29 December 2016

Friendly staff Good free wifi Comfortable and clean room Excellent gym, new equipment good selection of equipment (rower, elliptical, treadmills +, bike with TV, weights, balls) Nice pool but no hot tub Excellent complimentary hot breakfast ‎selection 24 hr coffee bar

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Thank HojasRojas
velezgm, General Manager at Residence Inn Rochester Henrietta, responded to this review

Hojasrojas thank you fro taking the time to share your experience with us. We are glad that you had such a great stay and hope that you will visit us again.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service

Additional Information about Residence Inn Rochester Henrietta

Address: 1300 Jefferson Rd, Henrietta, NY 14623-3197
Region: United States > New York > Finger Lakes > Henrietta
Price Range: RM633 - RM850 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Rochester Henrietta 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Residence Inn Rochester Hotel Rochester
Rochester Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Rochester Henrietta staff and other travellers.
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Questions? Get answers from Residence Inn Rochester Henrietta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All goodwill seemed to be quiet.”
 of 5 bubbles 397TrishA, 8 Jan 2017 | Read review
“All the rooms are great - I stayed in the 2 bedroom suite initially and now I stayed at the studio King and both rooms were super spacious!”
 of 5 bubbles lchum2015, 31 Oct 2016 | Read review
“ask to be in the Tower. Join the Marriott Rewards Programme”
 of 5 bubbles johnandmarty, 17 Oct 2016 | Read review
“4th floor was very quiet!”
 of 5 bubbles CouponVinny, 4 Oct 2016 | Read review
“Ask questions regarding your stay prior to booking”
 of 5 bubbles Traysii, 27 Aug 2016 | Read review
5 of 5