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Comfort Suites Rochester

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Traveller (49)
Room & Suite (39)
Dining (7)
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Overview
  • Excellent36%
  • Very good44%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“cracker barrel”(15 reviews)
“small couch”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (164)
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158 results
Traveller rating
57
68
19
10
4
Traveller type
Time of year
LanguageEnglish
57
68
19
10
4
Show reviews that mention
All reviewscracker barrelstandard comfortsmall couchwafflesfront deskthe breakfast areafridge and microwaveindoor poolexceptional staffbus tripfresh fruitroom was cleanhot breakfastthird floorking bedweekend stayfitness center
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1 - 5 of 158 reviews
Reviewed 28 February 2018

The indoor pool was warm and clean, our house keeper on the 2nd floor was very nice. Comfortable 3 nights stay in a large room. However disappointed to see individually plastic-wrapped plastic cup for water and paper cups for in-room coffee maker. I haven't seen...More

Thank yukaonelove
Reviewed 4 February 2018

We stayed their last time about 15 years ago, it was convenient. They have since upgraded (although the hot tub is gone) The room was spacious and quiet. Breakfast was adequate. Staff was helpful and friendly. The fitness center had everything it needed except a...More

Thank Patricia H
Response from Brandy K, General Manager at Comfort Suites RochesterResponded 20 February 2018

Hello, Thank you for taking the time to write us a review! We appreciate all our guests and always look forward to making their stay wonderful. I am so happy that you were able to join us again 15yrs later! We did go through renovations...More

Reviewed 4 February 2018 via mobile

We stayed last night at the Comfort Suites in Rochester,NY. The location is great, easy on and off the interstate. There is plenty of restaurants and gas stations in the area. Our room was outstanding, it was very clean ,organize and well stocked. The pool...More

Thank Leo B
Response from Brandy K, General Manager at Comfort Suites RochesterResponded 20 February 2018

Hello, Thank you for choosing us! We know you have many locations to choose from when visiting the Rochester area. Yes, our location is PERFECT for everything to do in the area. There is so much around us and we are situated just outside of...More

Reviewed 16 January 2018 via mobile

Very large rooms. We had a double which has 2 beds and then another area with a small couch and stools. Room was clean, tv was adequate (small for the room size) and it included a small fridge and microwave at a price under $100....More

Thank Rplano
Response from Brandy K, General Manager at Comfort Suites RochesterResponded 20 February 2018

Thank you for taking the time to write a review. I am so happy that we were a good fit for your family while visiting the local college. We sincerely appreciate the feed back from our guests. Exciting news - We are in the beginning...More

Reviewed 2 November 2017

Very nice hotel, conveniently located in Henrietta, NY which is a suburb of Rochester, NY. Very clean, quiet, with comfortable rooms and great beds. A complimentary breakfast is decent, not as good as some, but better than other with a hot entree, cereal, bagels, and...More

Thank CDR102EN
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Breakfast Available
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$98 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$98 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (49)
Room & Suite (39)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Judith B
14 December 2015|
Answer
Response from Larry L | Reviewed this property |
Wrong hotel. I don't know for sure. You can call them for an accurate answer. Disregard my previous post andwer
0
Votes
Judith B
14 December 2015|
Answer
Response from GeneralManagerny007 | Property representative |
I am sorry we are a pet free and smoke free hotel. If I could be of any other assistance please just ask. Brent Palmer General Manager
0
Votes
Room Tips
"3rd floor has no one above you"
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"Accessible Rm 112 is comfortable with two double beds, and a sofa bed. Microwave, fridge and coffeemaker."
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"If they're not all booked, ask for a "handicapped" room - they're huge..."
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"King suite has plenty of space. South side of property may be more quiet, as away from I-390."
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