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    Comfort Suites Rochester

    2085 Hylan Dr, Henrietta, NY 14623-4219
    +1 855-849-1513
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    24/12/2017 25/12/2017
    Savings alert: 12% below average rate

    The price you found is 12% lower than this hotel's average rate of US$86/night.

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    US$76
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    Traveller (49)
    Room & Suite (28)
    Dining (7)
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    Overview
    • Excellent36%
    • Very good44%
    • Average12%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “cracker barrel” (15 reviews)
    “waffles” (14 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Wheelchair Access
    Business Centre
    Laundry Service
    2.5 Star Hotel
    All hotel details
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    Hilton Garden Inn Rochester/Pittsford
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    Hampton Inn & Suites Rochester / Henrietta
    747 reviews
    #1 of 17 hotels in Henrietta
     
    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (160)
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    21 - 25 of 154 reviews

    Reviewed 14 August 2016 via mobile

    We deselected the Best Western in Victor because they doubled advertised room rate once we booked and the desk clerk was offensively clipped and rude when we called. Aaron at Comfort Suites was friendly, professional, and welcoming on the phone and in person. Comfort Suites...More

    1  Thank Anne S
    Response from GeneralManagerny007, General Manager at Comfort Suites RochesterResponded 25 August 2016

    Hi Anne S, THANK YOU for the sparkeling review!! We are so happy that you got the opportunity to stay with us. Aaron has been a great asset to our team this summer and so happy to assist our guests, making sure they are happy...More

    Reviewed 9 August 2016

    Happy to have a larger-than-average room with fridge, microwave, couch, and charging station. Fitness room and free breakfast were a plus. The buffet actually included scrambled eggs, but the muffins/breads/bagels were the usual cheap garbage. The Staff was efficient and friendly, especially in taking care...More

    Thank maratonczyk
    Response from GeneralManagerny007, General Manager at Comfort Suites RochesterResponded 12 August 2016

    Dear maratonczyk, Thank you for the review! We are happy that you enjoyed our spacious rooms and breakfast! I hope that you were able to take part in the extra amenity of the pool as well! We know you have a lot of places to...More

    Reviewed 3 July 2016

    Nice hotel, but looks a little tired. Plenty of room to spread out, though, and the room was clean. We had a room near a family engaged in a battle, which was a shame, but we were so tired that we didn't call the desk....More

    Thank tu2rgirl
    Response from GeneralManagerny007, General Manager at Comfort Suites RochesterResponded 5 July 2016

    Hi tu2rgirl, Thank you for taking the time to review the Comfort Suites!! I am glad for the most part enjoyed your stay with us. I sincerely apologize for the disruptive nights sleep due to other guests, but are happy that we could be apart...More

    Reviewed 29 June 2016 via mobile

    Go elsewhere until they improve/remake installations. Room smells moist (1st floor) and gave me allergy. Carpets are torned, smelly and dirty (see pictures). Bathroom is old and needs updating. Doorhandles not 100% functionning. Towels at pool are like cheese graters... Pool is excellent. Bed is...More

    Thank DKanada
    Response from GeneralManagerny007, General Manager at Comfort Suites RochesterResponded 29 June 2016

    Hi DKanada, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your room on your recent visit. I have shared...More

    Reviewed 16 June 2016

    Perfect location, great value, clean rooms, friendly staff. We stayed the long weekend in May. Now... the Monday they were having major issues with the breakfast. The power kept going out and nothing was working (including the air conditioning in the breakfast area) to prepare...More

    Thank Cindy D
    Response from GeneralManagerny007, General Manager at Comfort Suites RochesterResponded 17 June 2016

    Hi Cindy D, Thank you for taking the time to review the Comfort Suites Rochester! We are so happy you enjoyed your stay! I do apologize for the issue with the power, I can assure you this was a 1 time occurrence and was fixed...More

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    Hampton Inn & Suites Rochester / Henrietta
    747 reviews
    #1 of 17 hotels in Henrietta
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Breakfast Available
    • Meeting Rooms
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$80 - US$145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 65
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Choice Hotels, Expedia, Travelocity, Priceline, Hotels.com, Hotwire, Orbitz, TripOnline SA, Cancelon and HotelQuickly so you can book your Comfort Suites Rochester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Comfort Suites Rochester Hotel Rochester ,
    • Rochester Comfort Suites
    Add Photo Photos
    Traveller (49)
    Room & Suite (28)
    Dining (7)
    Pool & Beach (3)
    Hotel & Grounds (33)
    Bathroom (11)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 17 hotels in Henrietta
    Hampton Inn & Suites Rochester / Henrietta
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    1.67 km away
     
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    Ask a question
    Questions & Answers
    Judith B
    14 December 2015|
    Answer
    Response from Larry L | Reviewed this property |
    Wrong hotel. I don't know for sure. You can call them for an accurate answer. Disregard my previous post andwer
    0
    Votes
    Judith B
    14 December 2015|
    Answer
    Response from GeneralManagerny007 | Property representative |
    I am sorry we are a pet free and smoke free hotel. If I could be of any other assistance please just ask. Brent Palmer General Manager
    0
    Votes
    Room Tips
    "Accessible Rm 112 is comfortable with two double beds, and a sofa bed. Microwave, fridge and coffeemaker."
    Read review
    "If they're not all booked, ask for a "handicapped" room - they're huge..."
    Read review
    "King suite has plenty of space. South side of property may be more quiet, as away from I-390."
    Read review
    "Ask for one not near noisy kids, unless you have noisy kids."
    Read review
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