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Holiday Inn Queretaro Zona Diamante

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Holiday Inn Queretaro Zona Diamante
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133 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Queretaro Zona Diamante
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Showing 51: English reviews
Ontario
Reviewed 16 April 2015

3.5 star hotel with a 4.5 view of the city. Located just outside of the old town but on a hill overlooking the city. The dining room and lounge overlook the city. The room is an average Holiday Inn room with a good bathroom but a rather high tub. Clean. Nice pool with a non functioning hot tub that used...

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Helpful?
Thank ZingerOntario
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good morning. Thank you for your comments, we know that our guest´s feedback is the best way to realize what we are doing right or wrong. We really appreciate that you pointed out the tower delivery at the pool and will do something to improve it. We take care of all the comments and will forward your message to the...

Reviewed 2 March 2015

I went to this hotel for business and the reception was nice, the hotel room, the bathrooms and the beds all was clean, it had a great view to the city, so it was quiet. the only thing i wish it had was where to buy some basic traveling stuff in the hotel like toothbrush o toothpaste. The pool it...

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Helpful?
Thank Hedin D
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Hedin D Thank you so much for sharing your comments, we try hard everyday to satisfy our guests needs and reading comments like yours, are a great relief. Thank you and best regards.

Reviewed 9 February 2015 via mobile

A classic perfect business hotel. Everything there. Great breakfast, nice and clean rooms, pool, gym, bar , restaurant... One of my favorites! Convenient location, you can walk downtown in 10 min. Traffic, depending on the hours can be quite bad tough, and you might want to ask for a room not facing the Main road.

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Thank thexpert80
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Thank you for uploading your comments, it really is important for us to receive the real feelings about our Hotel. We long to have you back soon. Best regards.

Puebla
Reviewed 21 January 2015 via mobile

We have stayed here several times, and this time we got a room on the floor below the kitchen/restaurant, the noise was a torture, they kept moving the tables early in the morning. Everything else is good.

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Helpful?
Thank Erin B
IHGCare, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Dear Erin B, Thank you for taking the time to write a review about your recent stay. I sincerely apologize for any inconvenience you may have experienced due to the noise levels. I have taken your comments into serious account and these will be shared with our management. Although I would have preferred you had a better stay, I highly...

Chattanooga, Tennessee
Reviewed 10 December 2014

The subject says it all. The hotel is a little old and in need of a refresh. It is on top of a large hill (small mountain) and a little out of the way from anything. There is nothing nearby except the old abandoned airport. That being said...the hotel is quiet and has great views overlooking QRO. The restaurant was...

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Helpful?
Thank Sheltacus
Marco Antonio M, Public Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Sheltacus We want to thank you for taking the time to upload your comments, everyday we try our best to fulfill our clients´s needs and its always good to read good experiences. We hope you´ll consider us as your staying option in your next trip to Queretaro. Best regards

Reviewed 11 September 2014 via mobile

This is a new hotel and conveniently located near the main highway. Staff is very helpful and there are couple of meeting rooms, plus couple of open rooms where you can have a meeting with few people. Breakfast is also well served and with good variety.

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Thank Asia-Americas
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day We want to thank you for taking the time to upload your comments, we know that our guest´s feedback is definitely the best way to realize what we are doing right or wrong. Thank you again and we long to see you back soon.

Haguenau, France
Reviewed 5 September 2014

I spent one night there for business and took the breakfast with a very nice view over the town from the patio. The staff is friendly and helpfull. And most important thing, the rooms are quiet, no noise from the road...

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Thank Hugues S
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Hugues S We want to thank you for taking the time to upload your comments; it really is great to realize that our clients are leaving the hotel with a good experience. We hope you come back soon. Best regards

Kansas City, Missouri
Reviewed 2 July 2014

I stayed in this hotel a week ago for work (flight attendant) and the number one thing that still stands out to me was the superior service. I have not had such fantastic, attentive, and friendly service at a hotel since I started my career as a flight attendant nearly two years ago. The rooms were spacious, comfortable, and dark...

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Helpful?
Thank Courtney R
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Courtney Thank you so much for your kind comments, on behalf of all the staff in the Hotel. It's great to know our guests leave the Hotel with a good experience. We long to have you back soon. Best regards and safe flights.

St. Petersburg, Florida
Reviewed 17 June 2014 via mobile

I stayed at the holiday inn for business and really enjoyed it. It is quit a long drive from the airport and you will definitely need a car as there is nothing within walking distance. The staff is amazing. Very friendly and accommodating. The rooms are average, clean but simple. A few updates on the Rooms would be great. The...

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Helpful?
Thank chevaf8b
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day chevaf8b We really want to thank you for taking the time to share your comments about your recent stay with us. Everyday we try our best to fulfill our clients needs and its great when you read a comment like yours. Thank you again and we long to have you back soon. Best regards

Toronto, Canada
Reviewed 26 May 2014

I've stayed in this hotel a couple of times for business over the past few years. The overlook patio is really great! The food is fairly good as well. This location is good for access to the manufacturing district, but far from downtown. The staff are very professional. Attentive to needs, politeing, fast. Everything you need. I found the rooms...

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Helpful?
Thank Andrew3636
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Andrew3636 Thank you for taking the time to share your comments about your recent stay with us, we are planning a complete renewing in every floor. On behalf of all the staff, we long to have you back soon. Best regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Holiday Inn Queretaro Zona Diamante

Address: Anillo Vial II Fray Junipero Serra: 1500-A, Queretaro City 76140, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Price Range: RM324 - RM493 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Queretaro Zona Diamante 3*
Number of rooms: 142
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Also Known As:
Holiday Inn Queretaro Zona Diamante Hotel Queretaro
Queretaro Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Queretaro Zona Diamante staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
 of 5 bubbles MichelMexico, 14 Nov 2016 | Read review
“Try to get a room in the top levels (first or second floor) whit view to the city. In the evening the view is really pretty”
 of 5 bubbles lingiel2015, 30 May 2016 | Read review
“top floors with city view”
 of 5 bubbles RRivera2014, 27 Aug 2015 | Read review
“Ask for a room facing the city.”
 of 5 bubbles ZingerOntario, 16 Apr 2015 | Read review
“ask to face the city and not the rock wall behind the hotel”
 of 5 bubbles Sheltacus, 9 Dec 2014 | Read review
5 of 5