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Nice hotel. Luxurious environment and friendly staff. Breakfast area close to pool. Room was on front side and very close to highway. Safe was not working. Toilet was not working.Maintenance not OK. Would find another place next time in Queretaro.More
Response from Gaston B, Gerente at Grand Fiesta Americana QueretaroResponded 2 weeks ago
Dear boyh549, thank you very much for sharing your experience at Grand Fiesta Americana Queretaro. I am very sorry for the inconveniences you had with the maintenance conditions of your room; I assure you that we have reviewed this situation with the maintenance team and...More
Very good Hotel, again I really had a very pleasant stay. My welcome at Fiesta Americana was very nice, fruits, cookies and a small bottle of red vine at the room when I arrived. Staff was always very nice and supportive. Very clean room and...More
1 Thank 641bernds
Response from Gaston B, Gerente at Grand Fiesta Americana QueretaroResponded 4 November 2017
Dear 641bernds, thank you very much for writing a review about your experience at our hotel. It will be a pleasure for us to welcome you again and I am at your service to assist you personally.
Grand Fiesta Americana...More
Spent one night at hotel. They suggested I take a room on the executive floor where I could meet a client and do some work.
Became quite ill that night. Im the morning I was still very ill and asked for an extended checkout as...More
Response from Gaston B, Gerente at Grand Fiesta Americana QueretaroResponded 21 October 2017
Dear Canadianmurrays, thank you for staying at our hotel. I regret your illness and the inconvenience you had because we informed you that we could not extend your checking out in the same room. As we explained, the room was already reserved and that is...More
I have been staying at this hotel for the past 5 years and Always I get positively surprised by its service and quality. The staff at the front desk is prompt and kind. Food is of a verey high quality and you can Always enjoy...More
Response from Gaston B, Gerente at Grand Fiesta Americana QueretaroResponded 4 October 2017
Dear G4830XEsimonea, thank you very much for writing a review about your experience at our hotel. It will be a pleasure for us to welcome you again and I am at your service to assist you personally.
Grand Fiesta Americana...More
- friendly staff
- comfortable, spacious room
- curtains completely block outside light
- restaurant though not atmospheric does serve excellent local food
To work on:
- the bath was topped with a marble surround which did not match its sizing...More
Response from Gaston B, Gerente at Grand Fiesta Americana QueretaroResponded 14 October 2017
Dear cxr123, thank you very much for writing a review about your experience at Grand Fiesta Americana Queretaro.
We look forward to serving you again and I am at your service.
Grand Fiesta Americana Queretaro
US$121 - US$175 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Family Hotel in Queretaro City
#1 Luxury Hotel in Queretaro City
#2 Romantic Hotel in Queretaro City
#3 Green Hotel in Queretaro City
#3 Business Hotel in Queretaro City
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Response from Gaston B | Property representative |
Dear KLVBVH, it is assumed that the electronic contacts in USA and Mexico are the same, however we have converters in concierge if they are required.
We look forward to serving you on your next visit to Querétaro!