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Grand Fiesta Americana Queretaro

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Grand Fiesta Americana Queretaro
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542 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Brazil
Reviewed 13 October 2015

The Hotel is amazing! You will have a great time there! There is no doubt your money is going to be well invested here at this Hotel. The rooms are great and the service is also best in class. Overall, this is a great choice of Hotel :) :)

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Helpful?
Thank TASSIA R
Gaston B, Gerente at Grand Fiesta Americana Queretaro, responded to this review

Dear TASSIA A, thanks for sharing your opinion about your stay at Fiesta Americana Querétaro. We are happy to know that you enjoyed the facilities and service. We hope to serve you again on your next visit to Queretaro. Sincerely, General Manager Gastón Barranco

Queretaro, Mexico
Reviewed 9 October 2015

I have to say I liked it to stay there. Very clean rooms very nice personal, very good food. I would stay there every time again. When you would like to go to the city center of Queretaro you have to drive by car about 30 min. Small gym available as well. Pool available.

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Helpful?
Thank MARTIN D
Gaston B, Gerente at Grand Fiesta Americana Queretaro, responded to this review

Dear Martin DE, we appreciate the time you took to write a review about your experience at Fiesta Americana Querétaro. We are proud to know we cover your expectations and you enjoyed your stay. Thank you very much for staying with us, we hope to serve you again. Sincerely, Gastón Barranco General Manager

Mexico City, Mexico
Reviewed 5 October 2015 via mobile

Best hotel in queretaro by far Rooms are very well appointed and they serve Starbucks inside the lobby. Sunday brunch is a must and staff is simply amazing. Free parking. Didn't try wifi but shouldn't be a problem. Grab conference rooms. Pool and gym at very high hstandard. Check in is a breeze. Hotel I'd quiet even though it faces...

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Helpful?
Thank lforest
Gaston B, Gerente at Grand Fiesta Americana Queretaro, responded to this review

Dear lforest, thank you very much for writing a review about your experience at our hotel. It's really good to know that you were satisfied with the service and facilities. Thank you very much for staying with us, we hope to serve you again as your home in Queretaro.   Sincerely,   Gastón Barranco   General Manager

Reviewed 27 September 2015

This is a top-quality hotel. The entire staff "snaps to" and fills your every need, quickly and efficiently. Nearly all staff members speak excellent English. Rooms are spacious, with large bathrooms made of genuine marble. There are large open outdoor spaces, graced with fountains. The restaurant is large and elegantly appointed. Wait staff, both male and female, are all dressed...

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Helpful?
Thank Brian L
Gaston B, Gerente at Grand Fiesta Americana Queretaro, responded to this review

Dear Brian L, is wonderful to read a review like yours that exposes such a warm and pleasant service experience from our staff, we are proud to know that the time you spent in our hotel made you feel like home. Thank you very much for sharing this experience, we hope to serve you again.   Sincerely,   Gastón Barranco...

Mexico City
Reviewed 21 September 2015

I have just stayed two nights at this hotel. Check in and out was nice without any problems as well as valet parking. My room was the 344 nice, big clean and quiet room with a Little balcony facing the pool. Hotel with a nice style. Wifi very good. Room Service with good quality of food. Nice hotel for business...

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Helpful?
Thank willmexicocity
Gaston B, Gerente at Grand Fiesta Americana Queretaro, responded to this review

Dear willmexicocity, thank you very much for sharing your review about your stay with us. It is a pleasure to know that you enjoyed your stay at Fiesta Americana Queretaro. Thanks for staying with us, we hope to serve you again.   Sincerely,   Gastón Barranco   General Manager

São Paulo, São Paulo, Brazil
Reviewed 14 September 2015

I stayed 2 nights in this Hotel, on business trip and I enjoyed . It has good localization, very good service, very comfortable and clean room. Food also was nice. I used the Fitness room and it was clean with excellent equipment. The WiFi signal was excellent. I recommend.

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Helpful?
1Thank Roberta M
Gaston B, Gerente at Grand Fiesta Americana Queretaro, responded to this review

Dear Roberta M, I appreciate you've given a review about your experience at Fiesta Americana Queretaro. We hope to serve you again on your next trip to Queretaro.   Sincerely,   Gastón Barranco   General Manager

Canada
Reviewed 12 September 2015

Hotel itself is good however, the service wasn't up to the mark. 1. When checking in I wasn't told anything about opening up a credit so that I could eat at the restaurant or call a taxi etc. and it would show up in my bill together. I ended up paying each and every time. 2. They tried to talk...

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Helpful?
Thank DHIRENDRA D
Gaston B, Gerente at Grand Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for writing a review about your experience at Fiesta Americana Queretaro. I regret the inconvenience you had because we do not inform the possibility of opening credit in your check in. I assure you that we will be strengthening the effective communication of our staff to prevent this from happening again.   We hope...

Saint Charles, Illinois
Reviewed 10 September 2015

Beautiful hotel lobby, fun bar area, great restaurant, nice staff. However, they were never able to locate my reservation -- even after I found the reservation confirmation number. Oh well, they just gave me a room at a slightly higher rate. Okay. I'd been traveling for 16 hours by the time I was able to relax and take a shower....

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Thank AngieB253
Gaston B, Gerente at Grand Fiesta Americana Queretaro, responded to this review

Dear Guest, thank you very much for writing a review about your experience at Fiesta Americana Queretaro. I deeply regret the inconvenience you had due to the confusion of our staff in the correct identification of your room as well as the lack of hot water supply; please you know for sure that we have corrected these faults and assured...

Troy, United States
Reviewed 9 September 2015

Overall excellent hotel, just need to work on times and rates for 5th floor continental breakfast. Buffet breakfast is excellent and the wait staff are very courteous. Love the coffee in the restaurant but it is very weak elsewhere.

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Helpful?
Thank MIKE D
Gaston B, Gerente at Grand Fiesta Americana Queretaro, responded to this review

Dear Mike D, I appreciate you have written a review about your stay at our hotel. I regret the inconvenience you had due to the delay in opening breakfast on the executive floor, I assure you that we have already corrected this situation.   We hope to serve you again in this your hotel.   Sincerely,   Gastón Barranco  ...

Sao Paolo, Brazil
Reviewed 2 September 2015

So I was on Fiesta Americana Queretaro for a week due to a business trip. The hotel not only has a beautiful architecture and excellent area that goes to the bar and a gym, but also has a awesome kitchen were u can get the best of the Mexican cosine, the employees were also nice and were always willing to...

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1Thank RICARDO F
Gaston B, Gerente at Grand Fiesta Americana Queretaro, responded to this review

Dear Ricardo F, thank you very much for writing a review about your stay at Fiesta Americana Queretaro. We are pleased to know you enjoyed your stay with us. We hope to serve you again on your next visit to Queretaro.   Sincerely,   Gastón Barranco   General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast Available
Official Description (provided by the hotel)
Find the perfect place to stay in a contemporary ambience in Querétaro: Grand Fiesta Americana Querétaro offers warmth, luxury and comfort in each of our 173 minimalist-style rooms with architecture that evokes the great haciendas. Its location in the city's most important area makes it ideal for business or pleasure. ... more   less 

Additional Information about Grand Fiesta Americana Queretaro

Address: Boulevard Bernardo Quintana 4050 | Col. Alamos 3a Sección, Queretaro City 76160, Mexico (Formerly Fiesta Americana Queretaro)
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Price Range: RM474 - RM749 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Fiesta Americana Queretaro 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Fiesta Americana Queretaro Hotel Queretaro
Queretaro Fiesta Americana
Hotel Style:
#1 Family Hotel in Queretaro City
#2 Green Hotel in Queretaro City
#2 Romantic Hotel in Queretaro City
#2 Luxury Hotel in Queretaro City
#3 Business Hotel in Queretaro City
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Questions & Answers

Here's what travellers have asked, with answers from Grand Fiesta Americana Queretaro staff and other travellers.
2 questions
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Questions? Get answers from Grand Fiesta Americana Queretaro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“executive floor...it is private”
 of 5 bubbles mfariamg, 26 Feb 2017 | Read review
“The higher the better to avoid traffic noise.”
 of 5 bubbles MPHV, 14 Nov 2016 | Read review
“all rooms are comfy, but the ones that are on the inside patio view are better and quieter. rooms on the out side view are sunnier.”
 of 5 bubbles 841gloriar, 5 Sep 2016 | Read review
“Our room overlooked the pool and patio area. Pleasant view.”
 of 5 bubbles kathleeno49, 27 Jul 2016 | Read review
“Rooms facing the city have a nicer view, but are a bit noisier, Higher floors are better.”
 of 5 bubbles Bob_B_HH, 18 May 2016 | Read review
5 of 5