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07/05/2017 08/05/2017
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    Hotel Casa Cayala

    Prolongacion Tecnologico no. 1001 | Fracc Balcon Campestre, Queretaro City 76159, Mexico
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (16)
    Room & Suite (15)
    Dining (9)
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    Overview

    • Excellent32%
    • Very good37%
    • Average16%
    • Poor4%
    • Terrible9%
    14 Dec 2016
    “GUÁCALA...”
    16 Aug 2015
    “comfy place with good service!”
    Free Wifi
    Free Parking
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
    All hotel details
    Mision Express Queretaro
     
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    Rooms
    May 7 May 8
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Traveller rating
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    Time of year
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    Reviewed 15 December 2016 via mobile

    Terrible experience, I asked for my money back... no bellboy, elevator not working, 3rd floor room; no disposition from the receptionist to help...i didn't even stayed for a night. After the charge i was told about the lack of confort.

    Helpful?
    Reviewed 17 August 2015

    everytime i stop in Queretaro i choose Casa Cayala, the athmosphere is very friendly, and the place is comfy and elegant, I really like the location as well as the cheerful staff!! keep it up guys your doing great!

    Helpful?
    Reviewed 9 January 2015

    We stayed here with my family and it was one of the nicest places we been so far in the area the staff was extremely friendly and helpful, the beds were so comfy, place was clean and overall outstanding! Definitely coming back!

    Helpful?
    Reviewed 20 October 2014

    Wonderful place, with an incredible staff, it's almost like a Mexican version of a b&b, the atmosphere is friendly, everyone gets to know you by name, the rooms have a real nice view, and a comfy business sense to them, seems to be newly remodeled...More

    Helpful?1  
    Reviewed 2 September 2014

    I have to say, after reading some of the reviews I wasn't sure whether to go for this hotel or not, although we had nothing but an amazing time staying here, staff is friendly and very prepared, hotel is small comfortable and very clean the...More

    Helpful?1  
    Response from Casa C, Director Comercial at Hotel Casa Cayala

    Hello Abraham. We appreciate your comments, it feels really good reading all your good thoughts about us, although we will keep working to improve the quality of our service in order to live up all your expectations. please feel free to contact us any time...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Restaurant
    Details
    • Price range
    • US$50 - US$68 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    Photos
    Traveller (16)
    Room & Suite (15)
    Dining (9)
    Hotel & Grounds (9)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Museo Regional
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    3.00 km away
    Cerro de las Campanas
    82 reviews
    2.54 km away
    Museum of Arts of Queretaro
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    3.27 km away
    Questions & Answers
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    Room Tips
    "Top floor have a nice view!"
    Read review
    "I don't think there are many rooms but the ones we got were really nice!"
    Read review