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Candlewood Suites Elmira Horseheads

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Traveller (14)
Room & Suite (21)
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Overview
  • Excellent66%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“extended stay”(6 reviews)
“free laundry”(5 reviews)
“front desk”(34 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
Offers from Candlewood Suites Elmira Horseheads
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Offers from Candlewood Suites Elmira Horseheads
Special Offer: Book Direct and Save
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Reviews (195)
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Traveller rating
126
46
14
5
2
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LanguageEnglish
126
46
14
5
2
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All reviewsextended stayfree laundryfront deskhandwritten noteoutback steakhousefull size fridgesmall marketkitchen sinkpurchase foodhome away from homecomfortable bedsnice facilityother hotelscorning glass museumfirst floorwonderful staystayed nights
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1 - 5 of 193 reviews
Reviewed 5 days ago

We stayed here one night while in the Finger Lakes Region. On the plus side, it was very clean, well appointed with kitchen, comfortable bed, recliner chair and nice bathroom. The parking lot was spacious and there was a restaurant within walking distance. The staff...More

Thank wanderer31310
Hotel's Favourite
Reviewed 4 February 2018 via mobile

This was my second stay here, the first being over the holidays. Each stay has been stress free. Rooms are spacious with a full size fridge, microwave, and stove top. Everything is clean and in good repair. There is a Wal-Mart nearby and other shopping...More

Thank ECHHickory
Response from Andrea S, General Manager at Candlewood Suites Elmira HorseheadsResponded 11 April 2018

Thank you for taking the time to respond regarding your February stay at the Candlewood Suites in Horseheads, NY. We appreciate all of our guests and value their opinions. Our hotel is a convenient place to stay and with all of our amenities it makes...More

Reviewed 1 May 2018

We were in the area to see the amazing waterfalls and used points to stay for two nights. Well, I had no idea there was no housekeeping, nope, not even for clean towels. No pool, no breakfast, no carport for unloading in case of rain....More

1  Thank mauisunset2000
Response from IHGService, Guest Relations Manager at Candlewood Suites Elmira HorseheadsResponded 5 weeks ago

Hi mauisunset2000, Thank you for your stay and for leaving a review on TripAdvisor. We rely on guest feedback to determine the things we need to keep on doing and the areas we need to improve on. It is good to know that you approve...More

Reviewed 16 October 2017

Room was clean and comfortable. Customer service was excellent. Hotel is new to the area not sure how old maybe 5 to 10 years. Kitchen in room. Bed a nd linens are higher quality. Hotel is located by shopping and restaurants. Easy to get to...More

Thank Anne L
Response from Andrea S, General Manager at Candlewood Suites Elmira HorseheadsResponded 24 October 2017

Thank you for commenting on our hotel after your recent visit to the Candlewood Suites. We are pleased to know that you were satisfied with your stay and that our team members provided great customer service. They work very hard to make sure our guests...More

Reviewed 15 October 2017

The folks at Candlewood Suites were great. On a long road trip with no real schedule or agenda so we had to make last second arrangements with out beagle in tow. Candlewood truly is "pet friendly" and the hotel was perfect. Comfortable beds, nice big...More

Thank Don1987
Response from Andrea S, General Manager at Candlewood Suites Elmira HorseheadsResponded 24 October 2017

Thank you for taking the time to comment regarding your stay at the Candlewood Suites. We are pleased that your stay with us was enjoyable and that you were able to bring your pet as well. We love our little furry guests as well. We...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Business Centre with Internet Access
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$104 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (21)
Questions & Answers
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LorrieInRochester
31 March 2015|
AnswerShow all 2 answers
Response from Andrea S | Property representative |
Hello - thank you for your inquiry. Unfortunately we do not have a pool or hot tub. If your are interested in a pool - our sister property - The Fairfield Inn and Suites - does has a pool. They are located in Horseheads... More
0
Votes
Dave C
26 September 2014|
Answer
Response from Andrea S | Property representative |
Dave C. Thank you so much for your review and follow up. I appreciate you taking the time to share information about us and about local restaurants. We always like to make sure our guests know about our breakfast... More
0
Votes
Room Tips
"All the rooms are excellent."
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"I was on the 3rd floor. It was very quiet and if I didn't want to wait for the elevator, there were..."
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"Most of the rooms are pretty much the same."
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"One bed versus two bed: One queen bed in a bedroom with a separate "living room". Two bed is a..."
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