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Candlewood Suites Elmira Horseheads

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Candlewood Suites Elmira Horseheads
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184 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Seattle, Washington
Reviewed 26 September 2016

I stayed here for work for 4 weeks during a new project and found it pretty good for extended stays. I was even able to keep a pet with me. Rooms were reasonable with a comfortable beed and adequate desk. The kitchenette was well-enough stocked and there were a few extra appliances and utensils available near the front desk. If...

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Helpful?
Thank M_R_Photo_MI
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for your recent review regarding your extended stay at the Candlewood Suites. Im happy to know that your stay with us was satisfactory and that you were able to enjoy some of our amenities. Our location does have pros and cons - and I agree that we do not have a lot of restaurants within walking distance. Im...

Hamburg, New York
Reviewed 24 September 2016 via mobile

Rooms were spotless and new. Has small kitchen with dishes and utensils. Staff was excellent and very helpful. We received a hand written thank you note from the gm. Very nice touch. Will highly recommend this hotel. Watkins glen is only 15 miles down a scenic road.

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Thank rick s
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

I would like to personally thank you for your recent review regarding the Candlewood Suites. Its always a pleasure knowing that our guests are satisfied with their accommodations and service. We strive to make sure that all of our guests are satisfied and Im glad this was the case with you. If you are in the area again - we...

Warren, Pennsylvania, United States
Reviewed 22 September 2016

My husband and I stayed here as we traveled through the area and planned to visit the Corning Glass Museum the next day. Staff friendly and welcoming. The hotel has a newer feel to it. The room and halls smell clean. The room was clean, bed was comfortable. (Although, some of the dishes in the kitchenette were dirty). Received a...

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Helpful?
Thank Deborah M
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for your comment regarding your recent stay at the Candlewood Suites. I want to personally apologize that you found some of the dishes in our cupboard that were not up to par. I have addressed this with our team in hopes that it does not happen in the future. Aside from that - I am pleased to know...

Melbourne, Australia
Reviewed 19 September 2016

Booking staff were very friendly, and efficient. A relatively new looking hotel. Room was large clean and modern, and nice bedding. Had a small kitchen, with stone bench tops, and a microwave and was fairly well equiped if needed. Nice touch a pack of cook yourself popcorn:) The hotel is in one of those sole less out of town, on...

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1Thank redtomtom
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for your response regarding your prior stay at the Candlewood Suites. We value all of our guests and their comments in hopes that we can continue to improve our accommodations and service. Im glad that your stay was satisfactory. Our franchise company does not have breakfast as part of the Candlewood Model - so I understand that could...

Troy, New York
Reviewed 12 September 2016

Facilities are up to date, always clean, staff is professional and courteous. Kitchens are great, allows you to eat healthier (and cheaper) than eating out all the time. Location is convenient to many attractions. I've stayed at this hotel for the last 3 years & visit several times a year and they are consistent in service, appearance of facility etc....

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Thank 700frequentvisitor
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for sharing your comments regarding your stays at the Candlewood Suites. Its always a pleasure to have you as our guest and we hope that you will continue to stay with us when visiting the area. Our team prides itself in providing great service and clean accommodations - and we thank you for recognizing that. We value our...

Tampa, Florida
Reviewed 6 September 2016

We look for a budget priced place when traveling, that is non-smoking, inviting and pet friendly. Because we are budget minded, we don’t expect the Taj Mahal, but we do expect a clean, bug free room in a safe location. This hotel was more than double what we normally pay, but it was very well appointed. COMMENTS: ROOM: We were...

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Thank Fredsmom6
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for your review regarding our hotel and your stay. We appreciate all of the positive notations and are pleased to know that you would stay with us again. The Candlewood has many unique features for the overnight traveler or the extended stay guest. We value all of your comments and hope that we will have another opportunity to...

Reviewed 5 September 2016

I travel to the Elmira area frequently for work and will stay no where else! The staff, from the front desk to the cleaning crew, are so very welcoming and accommodate all my needs. The rooms are beautiful and comfortable. I would not want to stay anywhere else.

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Thank Cathy I
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for sharing your comments regarding your stays at the Candlewood. Our team works very hard to please all of our guests and they want to make sure that all of them have a great and memorable stay. We value our guests and I personally am pleased that you speak very highly of the team and our accommodations. Its...

Reviewed 26 August 2016 via mobile

The staff was very helpful and kind. The rooms weren't moldy feeling like most Candlewoods. Definitely stay here when you come to Horseheads. Apparently I have to say at least 200 characters so the parking lot is very spacious.

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Thank greg35customer
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

We appreciate you taking the time to comment on your August stay at the Candlewood Suites in Horseheads, NY. I am pleased to know that you enjoyed your stay and that the team was helpful and kind. They work very hard to accommodate all of our guests - as our guests are our #1 priority. Thank you again and if...

Reviewed 23 August 2016

We chose this hotel in Horseheads because it was central to a lot of sites we planned on seeing during our extended weekend. The location turned out to be critical when our outdoor plans were spoiled by heavy rains on Sunday. Fortunately close by there were a lot of restaurants, shopping centers and even a movie theater. The hotel was...

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Helpful?
Thank 666sarahz
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for your review regarding your stay with us in August. I wish your outdoor plans were not spoiled by rain - but glad we were able to provide you with a comfortable and clean room and some time to relax. Our team works very hard to make sure that all of our guests are satisfied with their stay....

Mississauga, Canada
Reviewed 2 August 2016

What a great location to plant yourself when visiting Watkins Glen, Ithaca and Elmira! This location offers many shopping and restaurant options! If your looking for suite type accommodation - no better place than here!

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Thank Wally J J
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for your review regarding your prior stay at the Candlewood Suites in Horseheads, NY. We value all of our guests and their comments and I'm pleased to know that your stay with us was satisfactory. With our suites - many guests feel as if it's their home away from home. We like to offer great accommodations and a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Our hotel was carefully designed to meet the needs of guest staying long periods of time. The fully-equipped kitchen, spacious work area, and even the comfortable recliner have all been designed with you in mind. Plus, we have a variety of signature amenities that enable you to live, work and relax according to your schedule, not ours.Even if you are with us for just a couple of nights, we hope you find that our commitment to your comfort makes your life on the road a little easier.Candlewood Suites is near to Sikorsky, Corning Inc, Elmira College, Watkins Glen international Race Track, Fingerlakes Wine country, Corning Musuem of Glass, National Soaring Museum and many more.. ... more   less 

Additional Information about Candlewood Suites Elmira Horseheads

Address: 198 Colonial Dr, Horseheads, NY 14845-8531
Region: United States > New York > Finger Lakes > Horseheads
Price Range: RM333 - RM675 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Elmira Horseheads 2.5*
Number of rooms: 83
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Elmira Horseheads staff and other travellers.
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Questions? Get answers from Candlewood Suites Elmira Horseheads staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are excellent.”
 of 5 bubbles , 27 Oct 2016 | Read review
“I was on the 3rd floor. It was very quiet and if I didn't want to wait for the elevator, there were stairs right at the end of the hallway.”
 of 5 bubbles M1610QMlorib, 7 Oct 2016 | Read review
“Most of the rooms are pretty much the same.”
 of 5 bubbles M_R_Photo_MI, 25 Sep 2016 | Read review
“One bed versus two bed: One queen bed in a bedroom with a separate "living room". Two bed is a more standard set up with one big room.”
 of 5 bubbles Fredsmom6, 6 Sep 2016 | Read review
“A/C were great also, eco friendly and quiet”
 of 5 bubbles Beanpole72, 10 Jul 2016 | Read review
5 of 5