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03/09/2017 04/09/2017
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    Country Inn & Suites By Carlson, Big Flats (Elmira)

    105 E Mall Rd, Horseheads, NY 14845-9009
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    03/09/2017 04/09/2017
    US$139
    US$139
    US$139
    Traveller (60)
    Room & Suite (14)
    Pool & Beach (5)
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    Overview
    • Excellent48%
    • Very good29%
    • Average14%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “cookies” (46 reviews)
    “front porch” (9 reviews)
    “front desk” (49 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Country Inn & Suites By Carlson, Big Flats (Elmira)
    Special Offer: Stay 2 Nights & Save 15%
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (461)
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    1 - 5 of 457 reviews

    Reviewed yesterday via mobile

    Fair price very nice welcome by lady at front desk ( she's there in the night shift) Food good and lady in eating area on top of everything very efficient!!! Room was clean however toilet had been used and not cleaned, we found big traces...More

    Thank celiabr
    Hotel's Favourite
    Reviewed 22 February 2017

    Upon arrival, the counter had a sign up that they would be right back. No problem. When the lady returned, she immediately told me "her problems" with her job - that they have to do the maintenance themselves at night and a light bulb had...More

    Thank Syv_Peppy
    Response from 00gc, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira)Responded 23 February 2017

    It is great to know you had an excellent stay with us. We are happy you liked your well-appointed room and got great night's sleep. Thanks for appreciating our facilities which met all your expectations. That being said, we are sorry that one of our...More

    Reviewed 2 days ago

    4th floor king suite was well laid out but you could smell the Lysol drenched carpet, furniture where someone's had smoked before. We checked in around 7 and gagged. But we were too tired to say anything. However, later that evening as we first walked...More

    Thank tututravel2017
    Response from 00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira)Responded yesterday

    Thank you for your recent stay at our hotel. We appreciate the time you took to share your experiences. With feedback such as yours, we can turn our attention directly to areas that most need it. Thank you again for your comments. We look forward...More

    Reviewed 3 days ago

    We stayed 2 nights at Country Inn and Suites in Big Flats, NY. The hotel was welcoming- pleasant staff- courteous and business like. It is located off the beaten track and is quiet. The address says "Mall Road", but you don't see or hear the...More

    Thank Kathryn S
    Response from 00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira)Responded 2 days ago

    Kathryn, thank you for staying with us and for your wonderful feedback. We are thrilled that you loved our terrific location as well as our friendly and helpful staff. We work hard to deliver a great experience for all of our guests, and we celebrate...More

    Reviewed 3 days ago

    Wow. I used to stay in this hotel frequently when I went to visit my grandmother, who died several years ago. This was my first trip back since then, and I do not believe that a dollar has been spent on maintenance or upgrading rooms...More

    Thank jyunllc
    Response from 00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira)Responded 2 days ago

    Thanks for staying with us. We appreciate your valuable feedback and regret that we disappointed you in multiple areas. Our goal is to provide you with an excellent experience and the cleanliness issues, loud a/c unit, and inadequate breakfast food are not typical of our...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Dry Cleaning
    • Laundry Service
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$89 - US$187 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 70
    • Reservation Options
    • TripAdvisor is proud to partner with Carlson, Booking.com, Travelocity, Expedia, Orbitz, Hotels.com, Priceline, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com and Agoda so you can book your Country Inn & Suites By Carlson, Big Flats (Elmira) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Horseheads
    • Also Known As
    • Country Inn & Suites By Carlson, Big Flats Hotel Horseheads ,
    • Country Inn And Suites By Carlson, Big Flats ,
    • Country Inn Horseheads ,
    • Horseheads Country Inn ,
    • Country Inn Big Flats
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    Traveller (60)
    Room & Suite (14)
    Pool & Beach (5)
    Dining (4)
    Hotel & Grounds (42)
    Bathroom (4)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    Hampton Inn Elmira/Horseheads
    582 reviews
    .48 km away
     
    Hampton Inn Corning/Painted Post
    370 reviews
    20.00 km away
     
    Holiday Inn Elmira Riverview
    207 reviews
    9.99 km away
     
    Radisson Hotel Corning
    1,055 reviews
    15.27 km away
     
    Nearby Restaurants
    Texas Roadhouse
    164 reviews
    .82 km away
    Cracker Barrel
    104 reviews
    .82 km away
    Red Robin Gourmet Burgers
    75 reviews
    .63 km away
    Panera Bread
    65 reviews
    .84 km away
    Nearby Attractions
    Great Escape Adventures
    53 reviews
    .78 km away
    Antique Revival
    16 reviews
    5.82 km away
    Woodlawn Cemetery of Elmira
    77 reviews
    7.02 km away
    Horseheads Brewing
    44 reviews
    5.15 km away
    Ask a question
    Questions & Answers
    Dawn33
    18 June 2017|
    AnswerShow all 9 answers
    Response from Edna R | Reviewed this property |
    The products are small but they will replace each day if you need or just ask at desk and they will supply you with what you need
    1
    Vote
    Veggie_Mammal
    28 September 2016|
    AnswerShow all 12 answers
    Response from Amanda R | Reviewed this property |
    You have a million answers - but because I Raved about their customer service I have to tell you...the hairdryer in our room completely died in the middle of use. We called front desk and had a new one within minutes!
    3
    Votes
    Room Tips
    "We always ask for the top floor. We were in Rm. 325 which was near the elevator but we didn't hear any..."
    Read review
    "I personally prefer the King or Queen Suite. The separate living room area from the bedroom makes it nice and..."
    Read review
    "Rooms in the back of hotel for the view of the hills"
    Read review
    "2nd floor next 2 stairs"
    Read review
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