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We booked because it had a good price and good reviews, although we really werent sure what to excpect, but were very happy with what we got. nice room, comfy beds, very quiet, in a tranquil area in horseheads, close to target and close to...More
Thank Shir T
Response from 00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira)Responded 1 August 2017
Thank you for being our guest and for taking time to leave feedback. We are so glad to hear that you enjoyed your stay. We are glad that our property provided the value you were looking for and that you were pleased with your room....More
I am always amazed at good ratings for a dated and mildewy hotel -- Yes, the staff is friendly and seriously nice -- but they can't make up for the SMALL rooms. Yes, I got a suite because it was so talked up here. But...More
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Response from 00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira)Responded 31 July 2017
Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet all your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback...More
We stayed 2 nights here with our two teenagers on our US Eastcoast trip. Nice family style hotel with friendly staff, clean rooms and complimentary breakfast with plenty to choose from. Small gym next to the indoor pool was a nice extra, restaurants and mall...More
Thank Peter v
Response from 00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira)Responded 30 July 2017
Peter, thank you for sharing your kind review. We are glad to know you liked our convenient location and that our service as well as amenities added to your joy. We hope you are already planning another trip our way!
Yours In Hospitality, Gregg Murrelle...More
We have stayed at Country Inn &Suites before, which is why we chose this hotel. As always, check in was quick and simple. We received a free upgrade to a king suite, because they wanted to free up standard rooms, which was awesome. The room,...More
Thank Melissa B
Response from 00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira)Responded 19 July 2017
Melissa, we appreciate your loyalty towards our brand. It’s great to know you were impressed with most aspects of our hotel, especially with your well-appointed room. We always enjoy having you as our guest and hope you will continue making us your home away from...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$95 - US$202 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Country Inn & Suites By Carlson, Big Flats Hotel Horseheads ,
You have a million answers - but because I Raved about their customer service I have to tell you...the hairdryer in our room completely died in the middle of use. We called front desk and had a new one within minutes!
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"We were on the third floor front and our neighbors were very quiet."