We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewscookiesfront deskrocking chairsfront porchwafflesfrench doorsliving roomroom was cleancoffee and teaindoor poolfront entranceking suitemicrowave and refrigeratorwatkins glenthird floorhot tubfree breakfast
Hotel not very clean. Unfriendly staff. Room was not ready at check in, and breakfast was terrible compared to other hotels complimentary breakfasts. I would not recommend to others. The hotel needs better upkeeping and staff should be more friendly and welcomingMore
Review collected in partnership with Country Inns & Suites By Carlson
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from 00gc, General Manager at Country Inn & Suites by Radisson, Big Flats (Elmira), NYResponded 24 October 2017
Thanks for staying with us. We appreciate your valuable feedback and regret that we disappointed you in multiple areas. Our goal is to provide you with an excellent experience; unclean rooms and unfriendly staff members are not typical of our usual service delivery....More
Quick stay Sunday night 10/15 on short visit to Corning and Corning Glass Works which I highly recommend. Arrived at 3:00PM, desk staff was friendly and quick. Reservation through an on-line service was found quickly and rate was as specified.
Property is showing slight signs...More
Thank Jerold J
Response from 00gc, General Manager at Country Inn & Suites by Radisson, Big Flats (Elmira), NYResponded 21 October 2017
Jerold, thank you for sharing your positive feedback about our hotel. We are glad to read you were impressed not only with our courteous associates and your well-appointed room but also with the value we offer. We greatly appreciate your recommendation and look forward to...More
You have a million answers - but because I Raved about their customer service I have to tell you...the hairdryer in our room completely died in the middle of use. We called front desk and had a new one within minutes!