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Holiday Inn Express Irondequoit

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Holiday Inn Express Irondequoit
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136 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Bolingbrook, IL
Reviewed 1 April 2016

I feel bad about writing negatively about this place because some of the staff were lvery kind and helpfu, but my big complaint was the lack of housekeeping services. I had read online reviews stating their housekeeping was not so hot, but I got to experience it firsthand. The first morning we were there, we alerted the front desk that...

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Helpful?
Thank Virginia A
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We are very disappointed we were not able to give you the best service you deserve and we want to ensure you steps will...

New York City, New York
Reviewed 26 March 2016

Stayed for 2 nights, had no issues. Room was clean, bed was comfortable. When we walked in we were immediately greeted by the front desk who also made the check in process quick & easy. I would def. come back, hotel is also located near plenty of local restaurants.. and theres also a Target right behind them!! :) Thanks for...

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Helpful?
Thank MzSunshine1
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel. I am very happy to hear you enjoyed your stay with us. It's something all of our staff takes great pride in, so we thank you for making our day great with this review. We all hope you will visit us again in the near future. Sincerely, Elizabeth H. Guest Relations Manager

Rochester
Reviewed 25 March 2016

Recently I lodged an out-of-town guest at the Holiday Inn Express in Rochester (Irondequoit), NY. I chose Holiday Inn Express because of their chain-wide standards of guest service, room comfort and overall cleanliness. The property is located just off of East Ridge Road, which has every possible amenity imaginable. They share a parking lot with International House of Pancakes, and...

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Helpful?
Thank Ralph T
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear we were able to give your guest an enjoyable stay, I am very happy you feel and look like a superhero to your guest. Here at the Holiday Inn Express our goal is not only to give our guest a great experience but to have you...

Detroit, Michigan
Reviewed 23 March 2016

Overall experience was great. All staff were friendly and helpful. Breakfast was hot, ready and tasty. The pool area was clean, water temperature was great. Location was easy to find and very convenient to major restaurants.

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Helpful?
Thank deemarie1228
Brandon W, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Brandon Wade General Manager

Reviewed 28 February 2016

We stayed 3 days and 4 nights and for an average hotel we were VERY disappointed. Our room was never cleaned on any of the three days with the exception of housekeeping taking our towels. One day we got towels from housekeeping and two other times we had to go down to the front desk to get them. The front...

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Helpful?
Thank Barbara H
Brandon W, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due housekeeping service. Our Front Desk should have explained our express stay service to you with more detail. Rest assured that these issues will be looked into. We value your comments and welcome...

Mexico, New York
Reviewed 26 February 2016

Had a wonderful stay!!! Staff was the friendliest ever and room was very clean. Was there with friends for a concert that was no far away from the Hotel. They even had Breakfast that was included which had some amazing pancakes. Mary the Breakfast lady was so nice!!

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Helpful?
Thank Robert B
Brandon W, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Brandon Wade General Manager

Toronto, Canada
Reviewed 24 February 2016

So about a week ago me and my family were in Rochester visiting friend, we had a terrible drive up due to the bad weather and when we got to the hotel we were ready just to relax. The staff was very friendly and the hotle had a nice fire place that kept it very warm. My kids age 2...

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Helpful?
Thank Harvey S
Brandon W, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Brandon Wade General Manager

Pulaski, New York
Reviewed 24 February 2016

Our room was nice and there was tea and coffee available when we checked in. Later, they made cookies for the guests. The hotel is near a really nice movie theater in Webster, but you need to make reservations. We had a deluxe room with 2 queen beds that were soft and easy to sleep on. The hotel also has...

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Helpful?
Thank Fixa6974
Brandon W, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Brandon Wade General Manager

Pulaski, New York
Reviewed 24 February 2016

Nice hotel. Room was clean and tidy. There were a lot of teens there for a competition, but the hotel was quiet and we slept very well. Front desk staff was very friendly. The manager directed us to a wonderful place for dinner, so this was a nice place to get away for the weekend.

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Helpful?
Thank Tonia R
Brandon W, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Brandon Wade General Manager

Delhi, New York
Reviewed 23 February 2016

Nice property close to the Hospital. Made it very easy to get to where I needed to go. I was very happy it was close to Target and Starbucks. Breakfast was very fair. Staff was very friendly and helpful. Next time I come to Rochester, I'll be back here!

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Helpful?
Thank Mac T
Brandon W, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Brandon Wade General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel of Irondequoit, NY. This Irondequoit Hotel is a great location for business travelers. We offer business travelers a place to complete their work with complimentary wireless high-speed Internet access, free local calls, a 24 hour business center and more. We are conveniently located near such great companies including Kodak, Bausch and Lomb, Delphi, Rochester General Hospital, Xerox and many others. This beautiful 66 room hotel features smart amenities including a heated indoor pool, spa, fitness center, Simply Smart guest bathrooms and bedding collection, our Complimentary Hot Smart Start Breakfast Bar and more!Just minutes away you will be able to play on the shores of Lake Ontario. We are located near the numerous attractions of Irondequoit and Rochester including Blue Cross Arena, Seabreeze Amusement Park, Seneca Park Zoo, Durand Eastman Park, Kodak Park, Riverside Convention Center and more! Whether you are in the mood for culture, an exciting night on the town, a scenic stroll through the fall foliage, partake in a local festival, visit a museum or one of our high tech companies you will find it here. Come see why the Holiday Inn Express Hotel of Irondequoit is the smart way to stay! ... more   less 

Additional Information about Holiday Inn Express Irondequoit

Address: 2200 N Goodman St, Irondequoit, NY 14609-1044
Region: United States > New York > Finger Lakes > Irondequoit
Price Range: RM361 - RM683 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Irondequoit 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holiday Inn Express Irondequoit Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn
Holiday Inn Express Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Irondequoit staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Irondequoit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on an upper floor to avoid the noise of people coming off the elevator and going to the pool or breakfast.”
  • Unmade beds
  • Nice sized room
  • Nice in-room breakfast area
  • Good storage under the shelf for suitcases and a wardrobe and desk for folded clothes.
 of 5 bubbles soxfanPaxton, 7 Dec 2016 | Read review
“I prefer the side facing the road rather than facing the parking lot”
 of 5 bubbles VirginiaA621, 31 Mar 2016 | Read review
“Upper floor so no ones walking above you!”
 of 5 bubbles MzSunshine1, 26 Mar 2016 | Read review
“Book early”
 of 5 bubbles deemarie1228, 23 Mar 2016 | Read review
“Try another Hotel”
 of 5 bubbles N7404MHbarbarah, 27 Feb 2016 | Read review
5 of 5