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The Hotel Ithaca

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477 Reviews from our TripAdvisor Community

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Showing 467: English reviews
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Liverpool, New York
Reviewed 3 days ago NEW

Generally indifferent attitude all around did not make me feel welcome. It took me 10 mins to find someone to serve breakfast in an empty dining room. And quite a bit more to get them to fix the lack of hot water in my room. More than the property could use some renovation it seems. Until then find better options...

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Helpful?
Thank DrParticle
Huntington, New York
Reviewed 1 week ago

I paid $160 a night (badly negotiated group rate I admit) for a hotel that is at best a Motel 6. Try to avoid the breakfast buffet at all cost, it is not very expensive, but you will waist your money. The staff is friendly but seemed overwhelmed with complaints from customers about the heat not working, the cleanness of...

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Thank roodlpheleroy1973
Hampstead, Maryland
Reviewed 3 weeks ago via mobile

Much work being done here. I stayed in the tower section and had a very nice, clean, up to date and comfortable room. No complaints. It's right down town and close to several eateries. It has a restaurant in the hotel which is handy if the weather is bad and you don't want to venture out. My room had new...

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Helpful?
Thank skiwithapro
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear skiwithapro, Thank you for taking the time to provide us with your feedback. We always appreciate our guest’s reviews. It allows us to remain focus on areas of improvements, and celebrate our accomplishments. We are certainly glad you enjoyed most aspects of your stay, and sincerely apologize about the inconveniences of the current parking situation. We are diligently working...

Reviewed 3 weeks ago via mobile

This hotel is in desperate need of renovation. Interiors are run down and old. Staff try to be helpful and friendly. The quiet bar does not have enough staff and the bartender was cooking meals for diners as well as room service and tending bar.

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Helpful?
Thank V5255PIlisap
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear Guest, Thank you for your review. We are a bit perplexed due to the fact that we are quite clearly in the midst of an extensive renovation, which we are diligently trying to complete. The new mid rise five story building, being constructed with brand new guest rooms, steps from the main entrance of the hotel is rather difficult...

Reviewed 4 weeks ago via mobile

Enjoyed my stay here several times. It's a great place to lay your head down and sleep but that's all there is to it. The "fitness room" is a hazard, it cannot be cooled down from 90+ degrees and the one multi training machine is a law suit waiting to happen. The pool area is very outdated. The staff is...

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Helpful?
Thank Daniel M
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear Daniel M, I thank you for taking the time to write this review. We value our guest’s feedback greatly. It is the most important tool which allows us to keep focus on areas we need to improve. I apologize that we were not able to meet your expectations completely during your last stay with us. I have alerted the...

Russell, New York
Reviewed 23 January 2017

We got a great room with a view--newly renovated. Wasn't sure about non-carpeted floor, but it was fine. The room was large and clean, with a VERY comfy king bed. The bathroom was excellent--large, well-stocked, and nice clean shower with plenty of water pressure.

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Helpful?
Thank Jill P
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear Jill P, Thank you so much for taking the time to write a review about your stay with us. We are very glad that you gave us the opportunity to be of service. We appreciate the kind words and are very happy that your experience with us was what you had anticipated. We value our guest’s feedback. It certainly...

New York City, New York
Reviewed 8 January 2017

I recently came to the Hotel Ithaca everything was great, I briefly talked with Quinton at the front desk and he gave us a complimentary upgrade! everything was pretty amazing. I will definitely be back soon

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Helpful?
Thank littleloveo2001
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear littleloveo2001, Thank you for taking the time to write a review. We certainly appreciate our guest feedback. It was a pleasure having you stay with us, and we look forward to your next visit to Ithaca. I will let Quinton know about your compliments. I am sure he will appreciate your kind words. Thank you again and have a...

Plattsburgh, New York, United States
Reviewed 11 December 2016 via mobile

We stayed at this hotel with a large group booking of 10 rooms, and everyone was very happy and we will be back again! We had rooms that had already undergone their renovation and everything was up to date with current hotel standards. Including granite bathroom counter and glass & tile shower! Some of us are Hilton honors members and...

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Helpful?
Thank BPMgt
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear BPMgt, We certainly appreciate your time in writing a review regarding your stay with us. We are very happy that your stay with us was pleasurable. As you mentioned we are in a midst of an extensive renovation which will enable us to provide our valued guests with top of the line brand new guest rooms and other amenities,...

Pittsburgh
Reviewed 11 December 2016 via mobile

We've been making regular visits Ithaca for decades. Creatures of habit, we were a little disappointed to hear our hotel had changed ownership. That didn't last! Everything we loved was the same - restaurant, location, parking, convenience, great staff, etc. along with great updates to the pool, gym, and guest rooms! New fixtures, awesome bedding and pillows!

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Thank cassandra h
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear Cassandra h, Thank you so much for taking the time to give us your feedback about your stay at The Hotel Ithaca. We appreciate the kind words and the encouragement to continue with providing the products and services that our guests have come to expect from us. It was a pure pleasure being of service and we look forward...

Cambridge, Massachusetts
Reviewed 21 November 2016

My room (893) was very nice, and quiet, with great bedding, towels, and linens. Free wifi worked as advertised. Breakfast not included. Room was not ready until 4:00 PM though. Hotel is under renovation, including parking which is closed - but there is a pay garage right across the street. This hotel is a step up from motels I have...

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Helpful?
Thank Urban-cyclist
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear Urban-cyclist, Thank you for your review of our hotel. We are happy that your stay was satisfactory and the location was convenient for you. As you have indicated, we are going through a renovation. Our goal is to ensure our products and services are the best in Ithaca. We invite you to give us the opportunity to be of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to The Hotel Ithaca located in the heart of the beautiful Finger Lake Wine Region on the Ithaca Commons. Our hotel offers an indoor pool, fitness room, two penthouse suites and our restaurant, Max s Classic American Grill featuring thick, juicy burgers and nostalgic diner specialties.While staying in Ithaca, shop in one of a kind specialty boutiques on the Ithaca Commons, take in a show at the Historic State Theatre, enjoy a glass of wine along the Cayuga and Seneca Lake Wine Trails or take a stroll along Taughannock and Buttermilk Falls. Come and enjoy a summer of festivals and events including the annual Ithaca Festival , Finger Lakes Wine Festival , Grassroots Festival , and the Dragon Boat Festival . NASCAR and Indy fans will love to catch a race at Watkins Glen International Raceway. The Hotel Ithaca is an ideal location for business travelers and college families. We are only a mile away from Cornell University and Ithaca College, and close to many companies including Emerson Power Transmission, Borg Warner, TPG Inc., Goodrich Ithaca Space Systems, Wilcox Press, Cargill Inc. and Cayuga Medical Center. We are the perfect location for planning your next business meeting, seminar, wedding or small convention.The Hotel Ithaca awaits your arrival! ... more   less 

Additional Information about The Hotel Ithaca

Address: 222 S Cayuga St, Ithaca, NY 14850-5510 (Formerly Holiday Inn Ithaca)
Region: United States > New York > Finger Lakes > Ithaca
Price Range: RM629 - RM1,484 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hotel Ithaca 3*
Number of rooms: 125
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Also Known As:
Holiday Inn Ithaca Hotel Ithaca
Ithaca Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel Ithaca staff and other travellers.
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Questions? Get answers from The Hotel Ithaca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“breakfast was not included but there are many near by food places”
 of 5 bubbles littleloveo2001, 7 Jan 2017 | Read review
“Get an updated/renovated room. Your sense of smell will thank you.”
 of 5 bubbles Beckiki, 14 Nov 2016 | Read review
“Ask for one of the newly renovated rooms. Do not stay in the low slung wing to the side of the hotel.”
 of 5 bubbles Windwood32, 14 Nov 2016 | Read review
“Front of hotel faces busy main street and intersection.”
 of 5 bubbles snwa, 2 Nov 2016 | Read review
“Ask for a renovated room.”
 of 5 bubbles drmjd, 18 Oct 2016 | Read review
5 of 5